Mobile Telemedicine: Interview with SBR Health CEO Chris Herot

SBR Health Demonstration at Vidyo's Booth at ATA 2012 (Booth #936)

Everything is moving to mobile these days, and healthcare is no exception. Christopher Herot, co-founder and CEO of SBR Health, is a recognized business and technology leader who has spent years developing and evaluating video, mobile and real-time video communications solutions. In this one-on-one interview, Chris shares his thoughts and predictions on how mobile technology will transform the healthcare space and beyond. From how we buy care and keep in touch with family, there are many examples of things that are being impacted by mobile.

How have you seen this shift?

There was a time when every young ambitious professional had a day planner. The iPad is now the equivalent. It’s your phone, calendar, email, entertainment, and computer – your method of communication for everything. This has really transformed a number of industries. Retailing is now different. People can do comparison-shopping using their phone. It’s even changed travel to some degree. You can get your boarding pass on your phone and check into places on Foursquare. For the longest time, it looked like healthcare was not a tech-savvy field but this is quickly changing.

What role does mobile play in the healthcare space?

iPads are taking the medical world by storm. They’re just the right form factor for healthcare. Apple reimagined what you can do with a tablet and has provided for an entirely new experience. Doctors don’t want other tablets. They want the iPad.

Some thought early tablets failed in terms of usability based on size but Apple demonstrated it wasn’t just about size but more about the user experience. There’s something truly unique about being able to type medical information while looking at your patient. This increases physician-patient engagement.

What’s the benefit?

There’s proven clinical value. Tablets have given doctors better access to tests and other medical information. A recent study published in the Archives of Internal Medicine found that iPads help doctors be more efficient at ordering tests and procedures for their patients. My thesis is that iPads allow physicians to do more in real time and make healthcare more convenient.

The real and long-term benefit of mobile technology is in bending the cost curve in healthcare. This goes beyond getting doctors to accept lower fees and cut down on unnecessary tests. The bulk of the cost is to get Americans to stop eating so many donuts. The way you make people healthier is to make it easier and convenient for people to see their doctor. This will drastically cut healthcare costs.


The demand for mobile reflects where we’re at as a society. The doctor is not always in his office ready to take your call, and so many of us are on the go. Being able to get access to the healthcare system wherever you are – work, home, out and about – is really critical. To make that work, we have to be able to see the patient and share what we see with other people. Tablets are small enough to be portable but also have real data on the screen.

How will this be adopted?

It will happen fastest where the payment model is evolving away from the fee for service. You’re seeing this with concierge practices. Once you make it easier for patients and doctors to do a virtual visit, I expect that will serve as an example to other parts of the world. There are places like the payers and insurance companies who see this as a way to improve healthcare delivery. You’ll see this first in places that have the luxury of not having to worry about restrictions. Concierge and post-acute follow up are prime examples.

SBR Health is developing the technology that will enable videoconferencing and real-time communications to benefit patients and doctors alike. Healthcare outcomes improve when collaborative communication that’s convenient takes place among doctors, specialists and patients, and we’re working to make it as simple and secure as possible.


SBR Health’s solutions leverage Vidyo’s technology and are currently demonstrated at ATA 2012, at the Vidyo booth (#936). For more information about our demonstrations, panels and presentation at ATA, click here.

Vidyo CEO and Founder Ofer Shapiro to speak at GigaOM NetWork 2010

This Thursday, The GigaOM presents a new event “NetWork” that highlights the opportunities that broadband and mobility have created for connecting work and workers and features the technologies that support the way corporations operate and conduct business in this new working environment.

Vidyo co-founder and CEO Ofer Shapiro will be part of this timely discussion and will speak at 9:55 am (PST). Ofer will join the stage remotely over the Internet, via VidyoConferencing. Vidyo’s Personal Telepresence is currently being used at a variety of companies throughout the world, by teleworkers over laptops, desktop and room systems and soon over mobile devices (smartphones and tablets).
If you plan to attend the NetWork 2010 conference, please visit us at the Vidyo booth for a chat and a demonstration of our award-winning video conferencing solution.
Hope to see you in San Francisco!

Audio and Web Conferencing Leader, Arkadin, Partners with Vidyo

Today, Arkadin, one of the world’s top five providers of audio and web conferencing services, announced with Vidyo that they selected Vidyo’s award-winning desktop and room system solution to enhance their collaboration services.

“Video has been part of our comprehensive collaboration solution since 2001 but only now, almost nine years later, are we experiencing real customer demand for widespread access to personal telepresence,” said Olivier de Puymorin, founder and CEO of Arkadin. “For this reason, we are extending our video capability by partnering with Vidyo to complement our existing voice and web offerings.  This will enable our customers’ productivity by allowing them to work from anywhere with natural and smooth video and audio interactions – taking another critical step towards unified communications.”

Olivier de Puymorin, Arkadin CEO

Olivier de Puymorin, Arkadin CEO

Over 3 million people per month use Arkadin Audio and Web Conferencing to meet remotely. The global company has operating centers in 26 countries throughout Asia, Europe and North America.

“As  one of the world’s largest Conferencing Service Providers, Arkadin is a perfect partner for Vidyo, as we continue to expand  our international reach and shift the market toward innovative, next-generation solutions,” said Ofer Shapiro, CEO and co-founder of Vidyo.

[Click here to read the full press release.]

Vidyo Chosen by distributor Imago Group PLC

Imago Group PLC, Europe’s largest distributor of videoconferencing products, has added VidyoTechnology to its offering of video communication products and services.

This move by Imago is yet another indication of the demand for Vidyo’s groundbreaking approach to video communications, as businesses look to eliminate their MCU-based architectures and upgrade to higher quality, more affordable, and flexible solutions,” commented Eric Le Guiniec, Vidyo’s General Manager, EMEA.

Imago will be the sole distributor of Vidyo’s entire line of VidyoConferencing™ products in the UK.

Vidyo is the pioneer in SVC-based videoconferencing solutions and their next generation patented architecture enables us to broaden our offering to include affordable personal telepresence; high definition, full screen, 30 FPS, multiparty Vidyo™ conferences via the Internet, on a range of devices with no perceived latency,” said Ian Vickerage, Managing Director, Imago Group PLC.

[Click here to read the full press release]

Vidyo CEO and co-founder Ofer Shapiro accepts Wall Street Journal Innovation Award

As was announced in September, this year’s Wall Street Journal Innovation Award in the Network, Internet Technologies/Broadband category was given to Vidyo for “delivering high-quality videoconferencing over the Internet or cellular networks at a fraction of the cost of dedicated ‘telepresence’ systems.”

The award ceremony took place last week and John M. Leger, news editor at the Wall Street Journal, told us more about the WSJ technology innovation awards. He explains why Vidyo was the winner in this clip:

As he explained, the judges based their consideration on questions such as:

– Does the innovation break with processes and ideas in its field?
– Does it go beyond the technologies that already exist?
– What impact will the innovation have in its field as well as in other fields, in the future?

Leger goes on to say that the judges saw Vidyo’s breakthrough technology as “something that is really new, that is innovative.”  He also added that the judges were very happy to give this big award to Vidyo.

Vidyo’s Personal Telepresence support for Adobe Connect 8

During the recent EDUCAUSE conference, Adobe and Vidyo demonstrated a new Vidyo plug-in for Adobe Connect and generated great enthusiasm among education professionals.

As a follow up to that positive response, today, Vidyo announced that it will support the latest version of Adobe’s enterprise Web conferencing solution, Adobe Connect 8, with a “personal telepresence” plug-in that is being jointly developed by both companies. The plug-in will integrate Vidyo and Adobe Connect using Vidyo APIs, and is the result of an ongoing collaboration to offer market leading solutions to Adobe users.

Adobe Connect 8 makes video and collaboration experiences more engaging than ever before and with this new plug-in from Vidyo, users in education, government and other markets will be able, for the first time, to seamlessly participate in telepresence-quality Vidyo conferences,” said Guillaume Privat, director of product management, Adobe Connect.

Vidyo Integrated as a Pod in Adobe Connect

Vidyo Integrated as a Pod in Adobe Connect

Here’s a clip of highlights from the EDUCAUSE 2010 conference, with interviews of Robert Schuman from Adobe, Michael Curtis from Northwestern University, F. Chad  Shepherd from the St. Louis College of Pharmacy and Michal Raz, VP of Vertical Applications here at Vidyo.

Vidyo is committed to providing the highest level of video communication products for education and government,” added Amnon Gavish, SVP of vertical solutions at Vidyo.

[Click here to read the full press release]

Vidyo Joins UCIF to Advance Unified Communications Interoperability

Vidyo developed a revolutionary videoconferencing platform with interoperability as one of its primary goals. Vidyo connects to existing legacy videoconferencing solutions today using SIP and H.323 standards via our VidyoGateway.  Vidyo’s goal is to now extend this interoperability to all UC components.

Unified Communications Interoperability Forum

Unified Communications Interoperability Forum

Vidyo has joined the Unified Communications Interoperability Forum (UCIF), a non-profit alliance of companies working together towards reaching the full potential of unified communications. Recognizing that seamless interoperability based on open standards is one of the key requirements to drive UC further into today’s enterprises. UCIF members collaborate to overcome existing interoperability barriers to widespread UC adoption and deliver a reliable and rich UC experience, with the goal of propelling worldwide enterprise UC adoption.

The UCIF will work with existing industry standards, identifying and filling the gaps between current protocols and interoperability issues that have stalled broad adoption and deployment of valuable communications methods. UCIF membership is open to hardware and software solution providers, service providers and network operators. UCIF members include Ericsson, HP, Juniper Networks, Lifesize, Microsoft, Polycom, Radvision, Siemens, Teliris and others.

Click here to read the full press release: Vidyo Joins UCIF to Advance Unified Communications Interoperability.

Vidyo Wins Wall Street Journal Innovation Award!

Vidyo has been named the winner of  the Wall Street Journal Innovation Award in the Network, Internet Technologies/Broadband category for “delivering high-quality videoconferencing over the Internet or cellular networks at a fraction of the cost of dedicated ‘telepresence’ systems.” This is one of only 17 categories where these awards are given. Vidyo won the award, and Microsoft was the runner-up.

The Wall Street Journal goes on to say “Internet videoconferencing has been around for a few years, but the calls typically are characterized by jerky, low-resolution video. More-realistic, high-resolution videoconferencing systems generally require dedicated communications lines and expensive equipment, limiting their use.

Vidyo uses a new video-compression standard to produce a high-definition videoconferencing product that can work on desktop or laptop computers, tablets and smart phones and travel over the Internet or 3G and 4G cellular networks.”  Vidyo will be honored at the Dow Jones FASTech Conference  Awards Dinner November 3.


Related Link:

– Press Release: Vidyo Wins Wall Street Journal “2010 Technology Innovation Award” for Groundbreaking Videoconferencing

Paul Otellini’s Keynote at the IDF

Today marked the beginning of the 2010 Intel Developer Forum (IDF) where Intel announced the new and improved features for its upcoming 2nd Generation Intel® Core™ processors.

Paul Otellini at the 2010 Intel Developer Forum

Paul Otellini at the 2010 Intel Developer Forum

Intel also demonstrated a “dual processor, next-generation Intel® Xeon® processor server running Vidyo* video conferencing software that utilizes the 32 threads available on the system, and takes advantage of the AES New Instructions set (AESNI). Next-generation Xeon™ processors for 2 socket servers and workstations run 8 cores and 16 threads per processor and are on schedule for production in the second half of 2011.”


Related Links:

Video: Paul Otellini’s full Keynote
– Intel’s Press Release: Intel Details 2011 Processor Features, Offers Stunning Visuals Built-in

Vidyo at InformationWeek 500

InformationWeek 500 started yesterday, and VidyoConferencing was used to bring Ananth Krishnan,  CTO of TCS from Chennai, India, to the Saint Regis Monarch Beach Resort in Dana Point, CA.

Here are a few pictures of the conference:

Rob Preston, Editor-in-Chief of InformationWeek said: “it was great to get a perspective from Ananth Krishnan,  CTO of TCS via VidyoConferencing in today’s conference, especially coming in from India where the bandwidth is patchy and you’re not sure what you’re going to get. Vidyo enabled us to truly ‘interact’ with Ananth over the Internet, as though he was in the room, via first class video conferencing.”