Vidyo Blog
Real-time Video Communications, AI and the IoT’s Impact on the Behavioral Economics of Healthcare

Real-time Video Communications, AI and the IoT’s Impact on the Behavioral Economics of Healthcare

Behavioral economics is all about why we make the choices we make as individuals, and how those decisions affect ourselves and the industries we rely on, such as healthcare. As we approach the first-ever Vidyo Healthcare Summit, we’ve been lucky enough to peek behind the curtain of telemedicine, and see what’s coming around the bend.  Read More

We Must Humanize Healthcare, Now: An Exclusive Interview with Nick Adkins of the Pink Socks Tribe

We Must Humanize Healthcare, Now: An Exclusive Interview with Nick Adkins of the Pink Socks Tribe

The future of healthcare delivery is all about providing better access to high-quality care at lower costs. It’s quickly becoming reality through digital health technologies like telemedicine. Telehealth simplifies life for the patient and the provider, bringing back the human touch to what has often become an impersonal interaction. In fact, nearly 70% of organizations  Read More

The Power of Data, Connected Customers and Video in Digital CX

The Power of Data, Connected Customers and Video in Digital CX

Although customer engagement is becoming more self-service oriented, research shows that live, real-time video collaboration improves customer experiences and increases satisfaction and lifetime value. Video combines the best of convenience with connection and, according to research from Dimension Data, nearly one-third of contact centers expect to deploy video chat for customer engagement. Today, brands use  Read More