Vidyo Blog
Video Customer Communication in an Omnichannel World

Video Customer Communication in an Omnichannel World

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The widespread adoption of consumer video communication services such as Microsoft Skype, Google Hangouts, Facebook Messenger or Apple FaceTime has democratized video calling. Together with the development of WebRTC, it created the expectation that video can be easily added as an interaction channel for customer engagement and support. At Vidyo we learned with our customers  Read More