Vidyo Unveils Telehealth Clinical Design Services at ATA to Accelerate Implementation Success

Telehealth Consulting

Telehealth has been a focus for Vidyo because our care providing customers and partners have made it clear that more efficient use of clinical expertise across their systems is the key to delivering better patient outcomes and economic success in accountable care models. From providing access to a remote specialist, to assessing patients in remote areas to determine if emergency evacuation is needed and even for providing remote monitoring and interventions for chronic conditions such as diabetes, telehealth has proved its place.

Many healthcare providers are looking to drive clinical efficiencies through telehealth programs across the care continuum but often run into challenges. Vidyo’s experience with our more than 120 healthcare system partners representing over 1,800 hospitals in the US has allowed us to recognize that the primary challenge isn’t the technology, but the ability for organization’s to successfully integrate these programs into their existing clinical operations and workflows. Our clinical design service, called VirtualDesign, ensures success for healthcare organizations looking to implement effective and sustainable telehealth programs.

Vidyo has hired Wendy Deibert as vice president of clinical services to help drive the future vision and execution of the new service offerings. Deibert is a registered nurse and one of the original architects and leaders of the Mercy Virtual telehealth program.

If you’ll be attending ATA Fall Forum and are interested in learning more about VirtualDesign services, come visit us at booth #106. Vidyo will also be demonstrating the following telehealth solutions:

Vidyo Transfer Agent – An embedded video application for patient engagement from a website or portal, customized to the healthcare systems’ needs and specification through Vidyo professional services, that enables white glove triage services for patients connecting face-to-face with a live representative. Through the interaction, the representative is able to collect necessary information and assist the patient by connecting him or her in real-time to the appropriate administrator or clinician for help via a warm transfer.

Specialist Consults – Using desktop computers or mobile devices over wireless Internet, remote specialists can join reliable high quality video consultations with patient and care giver in an ambulatory care setting. The remote specialist is able to share and annotate content, control his or her point of view by remotely controlling the patient’s side camera and view the output of electronic otoscopes and exam cameras during physical examination.

Already powering the #1 healthcare app on the App store and having been named a recipient of Frost & Sullivan’s 2016 North American Video Telehealth Enabling Technology Leadership Award, Vidyo VirtualDesign will ensure successful telehealth program implementations for healthier patients and care provider bottom lines.

Vidyo Wins Frost & Sullivan Telehealth Technology Award

Vidyo Telehealth Leader

Frost and Sullivan Leadership Award 2016Vidyo is excited to announce that it’s a recipient of Frost & Sullivan’s 2016 North American Video Telehealth Enabling Technology Leadership Award for the impact Vidyo’s technology has had on the telemedicine industry.

It is an honor to be recognized by Frost & Sullivan for Vidyo’s hard work and dedication to the advancement of telemedicine. Our commitment to innovation is what makes Vidyo stand apart. Vidyo’s ecosystem of telehealth solutions is unmatched and is seamlessly integrated into existing physician workflows and applications—making the communications technology transparent for both the patient and care teams, so the focus can remain on treatment and positive patient outcomes.

According to the Frost & Sullivan report, “Vidyo is one of the premier video software platforms—with solutions that power innovation in the healthcare space and support three critical attributes of any telehealth solution: access, workflow integration, and scale. Leading virtual telehealth service providers and hospital systems use the company’s solutions to connect physicians with patients for a variety of medical evaluations, surgical consults, telestroke, in-home care, doctor to doctor, doctor to hospital, clinic, or nursing home.”

The Enabling Telehealth Technology Award honorees were selected after thorough evaluation of each company by Frost & Sullivan analysts and based on a series of criteria including commitment to innovation, commercialization success, and application impact. Along with these considerations, Frost & Sullivan also assessed price performance and value, customer ownership experience, and brand equity.

There are lots of video communications solutions in the market place today but we see time and again that when quality matters, as it does in healthcare, Vidyo is the platform of choice. Vidyo is proud to be the communications partner for leading healthcare solution providers such as Epic, Cerner, Philips, GetWellNetwork, American Well, and many other innovators in the telehealth space.

Workflow is King in the Realm of Telehealth

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A lot has changed in the telehealth landscape over the past 5 years. Technology has improved to grant greater access to patients well beyond the metaphorical hospital walls via consumer devices and public Internet. Patients have grown comfortable with video as the new audio through pervasive consumer offerings used in daily life. Policies have changed, amplifying the financial benefits of telehealth for care providers and payors alike. But among all of these changes, perhaps the one that has moved us past the inflection point of the telehealth adoption curve more than any other is the integration of telehealth capability with existing clinical workflow tools such as EHR systems, health monitoring systems, interactive patient care systems, clinical decision support tools, etc.

Clinicians need tools that work the way that they do. They don’t have time to invest learning special purpose technologies that force them to change the way they practice medicine. That’s why Epic’s native integration of Vidyo into both mobile and desktop form factors for both clinicians and patients has been so warmly embraced by caregivers. In the recent MedCityNews article, Dr. James McElligot, Medical Director for Telehealth at Medical University of South Carolina, said, “The records are right there… that is a magical thing for us.”

When you make technology transparent to clinicians and enable them to deliver care remotely the same way they deliver care in person, adoption happens.  Comparing the number of IDNs (Integrated Delivery Networks) implementing video visits to the patient home in fall of 2015 to the beginning of this year, we have seen over a ~400% increase.

Many of the biggest and best healthcare workflow providers have chosen VidyoWorks as their integrated video communications platform for telehealth, and as a result, Vidyo powers telehealth programs across the continuum of care for more than 120 IDNs in the US today. While greater access through error resilient technology that works in poor bandwidth environments and massive scalability to support service delivery to large populations are table stakes, ease of clinical use through workflow integration is king when it comes to clinical adoption. With care providers driving down costly readmissions through video visit follow-ups, telehealth subjects everywhere are chanting “Long live the King!”

See Vidyo’s Extensive Reach in Telemedicine at ATA 2016

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The biggest show in telemedicine, American Telemedicine Association’s annual conference ATA 2016, will descend upon Minneapolis May 14-17 and Vidyo’s technology will be displayed in force! From fully customized integrations with medical carts and Electronic Health Record (EHR systems) to new and innovative applications that truly bring healthcare to the home, Vidyo continues to extend its reach into the telemedicine ecosystem and solidify its position as the most pervasive enabling technology in the industry.

Stop by Vidyo’s booth, #1927, to see a sampling of some of the newest telemedicine applications coming to market, or visit any of our 24 partners’ booths across the show floor including:

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  • Advanced ICU Care, booth #709
  • AMA, booth #2036
  • AMD Global Telemedicine, booth #902
  • American Well, booth #2203
  • Avizia, booth #1307
  • Mayo Clinic, booth #2320
  • Mercy Virtual, booth #1607
  • Metro, booth #1617
  • Philips Hospital to Home, booth #1725
  • Revolve Robotics, booth #2447
  • Vitel Net, booth #1603
  • West Corporation, booth #1935
  • Yorktel, booth #1921
  • And many more!

Vidyo-ATA-Passport-160x213Don’t forget to take part in our Passport Program to be entered into a drawing to win a brand new Apple Watch or Samsung Gear S2. Pick up your passport at the Vidyo booth!.

We’d love to see you at ATA, our talented team is available for meetings to discuss how Vidyo can address your telehealth needs. Schedule a meeting here, see you in Minneapolis!

And the Winner of the 5K race is…VidyoRouter
VidyoConferencing demonstrates 5K; breaks the 4K barrier

And we didn’t even break a sweat doing it! Apple announced the availability of the 27” iMac with Retina 5K Display on October 16, 2014.  Many of the bloggers wondered if there would be applications for 5K screen resolution beyond having room for tool-bars while editing 4K videos. We, at Vidyo, saw an opportunity to innovate and had one of these devices in our possession about 10 days after launch.  Within hours, we experienced the world’s first 5K videoconference.

Vidyo 5K Video Conferencing Experience

 Click here for the full Vidyo 5K experience.

So what’s the big deal? Why would anyone need 5K videoconferencing?

Vidyo 5K Quality Image

For starters, it’s an amazing experience for anyone who participates in group collaborations – think Apple Retina display vs. an older screen.  You can have up to 16 720p participants rendered in 1:1 pixel mapping on the screen at the same time. That’s 6x (611%) more pixels in your desktop conferencing than an expensive telepresence system.

Vidyo 5K Video Quality Comparison

Oh, and if you’re into research, industrial design, financial modeling with dense spread sheets, or any other application that depends on detailed imagery, content sharing is important to your video collaboration. Imagine seeing shared content from a device with an Apple Retina or 4K display in full native 4K resolution while having seven participants at 720P around it. Your eyes will breathe a sigh of relief, not having to squint or interpolate data in scaled down images of lower resolution endpoints.
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Many of the products and features described herein remain in varying stages of development and will be offered on a when-and-if available basis. The product plans, specifications, and descriptions are provided for information only and are subject to change without notice, and are provided without warranty of any kind, express or implied.  Vidyo reserves the right to modify future product plans at any time.

Vidyo Introduces Industry’s First Ultra HD Soft Room System

If yours is like most companies, there are a significant number of collaboration spaces in your organization that are not yet videoconferencing enabled. Given the global nature of our economy today and the well documented productivity benefits of visual collaboration, it begs the question “why haven’t group video conferencing solutions become more pervasive?” The answer boils down to cost and user experience.

Vidyo’s uniquely adaptive software-based architecture has always leveraged the performance benefits of the ever-evolving PC market. It’s no exception that we are able to take advantage of new device enhancements, like 4K displays, to deliver an ever-improving user experience through software only upgrades. Ultra HD as a software only upgrade to our infrastructure, the VidyoRoom™ HD-230 and VidyoPanorama™ 600 are the latest examples of how software solutions protect customer investments where competitive hardware approaches end up obsolete within months of purchase. To make video more pervasive throughout collaboration spaces, the enterprise needs to think differently about the makeup of a group solution for huddle rooms or conference spaces…and now they can.

Today, Vidyo introduced the VidyoRoom SE (Software Edition), the world’s first Ultra HD capable software room system that supports the equivalent screen real estate of 4 x 1080p displays on a single seamless 4K elastic canvas that can be used to render greater than HD shared content in full native resolution. As an installable soft-client, VidyoRoom SE turns off-the-shelf computing platforms into fully functioning group systems with important features like:

  • Far End Camera Control (FECC)
  • Simple single button press calendar integration
  • Shared content automatically rendered on second screen when present
  • Remote controllability from room automation systems, tablets using the free VidyoRemote application or the hand-held remote control

Pair, for example, the VidyoRoom SE with the newest, most cutting edge USB PTZ camera, audio device and display – like off-the-shelf 4K or 1080p monitors, and you have a solution that sets a higher bar for room system performance while making it economically desirable to Vidyo-enable every collaboration space, in the enterprise, including huddle rooms.

With game-shifting innovations from Vidyo, the economics and logistics of video collaboration are radically changing for the better. Businesses are free to choose “best-of-breed” solutions and build integrated, multivendor systems using off-the-shelf, commodity hardware that make prices much more affordable, and configured to their particular need.

To get more information on today’s announcement, click here!

Many of the products and features described herein remain in varying stages of development and will be offered on a when-and-if available basis. The product plans, pricing, specifications, and descriptions are provided for information only and are subject to change without notice, and are provided without warranty of any kind, express or implied.  Vidyo reserves the right to modify future product plans at any time.

 

MarkNoble4aMark Noble is the VP of Strategic Marketing at Vidyo where he brings over 19 years of experience in the telecommunications and visual collaboration spaces. Mark works closely with customers and partners to develop new opportunities to lower their business and operations costs, while improving productivity and results, via Vidyo solutions. In addition, Mark works closely with the Sales and Marketing teams on positioning, messaging and product marketing programs. Mark’s experience ranges from engineering to business management. Before joining Vidyo, Mark worked at Bell Labs and on the AT&T Wireless account for Lucent. He also managed the development programs at UTStarcom for all wireless and IP softswitch products. Mark is adept at understanding new technologies and identifying new market opportunities that translate into profitable businesses.

 

Video Conferencing on the iPad, iPhone and Android Tablets and Smartphones

While VidyoMobile makes it possible to participate in unbelievably high quality multi-party video conferences over the broadband mobile network while you’re barreling down the highway, only do so from the passenger seat! Texting while driving has become a significant road hazard and is responsible for countless accidents—and texting has very limited engagement.  Just imagine how much more difficult it would be to concentrate on driving if you had a natural HD video interaction that made it feel like the participants were sitting in the car with you.

But there are so many other “safe” ways to use VidyoMobile that improves your flexibility to meet people face-to-face, and independently of whether the “far-end” participants are using mobile devices, laptop or desktop computers, SVC or H.323 appliance based room systems, or immersive telepresence systems. Assuming the iPad2 as the platform (and it really is a video conferencing endpoint in tablet clothing), there are three compelling modalities for the use of VidyoMobile.

Desktop Video Phone

VidyoMobile on a docked iPad 2 joining an HD multipoint video conference at 720p with 4 other laptops. (Note: This picture has not been photoshopped in any way.)

One of the nice things about using popular commercially available devices is ready access to low cost and very cool peripherals. Using an off-the-shelf speaker dock, VidyoMobile can turn your iPad2 into a very handy desktop video phone with a slim foot print.  This enables the user to have a stable hands-free experience with rich audio.  Since VidyoMobile supports shared content viewing and the neat zoom in/ zoom out pinch gestures provided by iOS, the collaborative experience is compelling.  And of course, when you are not VidyoConferencing, you can use it to add music to your work environment.

Mobile Access

VidyoMobile on Samsung Galaxy Tab 10.1 viewing a shared PowerPoint presentation while joining a multipoint video conference with 4 other laptops. (Note: This picture has not been photoshopped in any way.)

Not all mobility happens in cars.  Could be that a doctor wants to walk down the hall to pick up lab results, in which case she could just pull the VidyoMobile device off of the dock and take the conference with her.  Since VidyoMobile on the iPad2 offers the ability to switch between front and rear facing cameras, mobility also means delivering “see what I see” capability into a conference. For a customer support specialist who is showing an engineer in a remote lab a problem on customer site, a process engineer who wants to show the design house a manufacturability issue on the production line, or a biologist in the field showing a rare plant life to a life sciences class half way around the world, this is mobility at its best.  Of course, mobility may also mean face to face interaction from the back of a cab, on board a train or in an airport.

Ad-hoc Room System

VidyoMobile on iPad 2 joining an HD multipoint video conference at 720p with 4 other laptops and a room system. (Note: This picture has not been photoshopped in any way.)

Did you know that there is an optional HDMI dongle for the iPad2?  Even better, the dongle also supports simultaneous connection to power.  So now the same device that you are able to use in a dock as a desktop video phone, and then undock and continue to use in-transit, can now connect to a large screen 1080P display when you get to your destination so that multiple people can participate in the conference from the same location as the VidyoMobile device.  While the conference room is certainly a popular application, just image taking a meeting or connecting with friends and family from your couch with the conference on your living room TV.

So remember, even though VidyoMobile simplifies the user experience to a screen tap to enter a conference with no devices to configure or manage, please don’t video conference while behind the wheel of a car.  There are plenty of other safe and productive ways and opportunities to use VidyoMobile. Besides, with the ability to meet face-to-face with anyone, anytime, from anywhere, you’ll have less reason to be behind the wheel of your car in the first place.

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More info:

– VidyoMobile demonstration on iPad 2: View on YouTube.
– Full VidyoMobile press release: “Vidyo HD Multipoint Video Conferencing App for iPad2, iPhone Available Now”

Latency Matters

Sometimes people use the expression “timing is everything” very loosely, but when it comes to real time video communication, this colloquialism rings true. It is both irritating and frustrating when you are trying to have a meaningful exchange with someone and you end up with pregnant pauses between the time that you say something and the other end receives it. The results: frequent air-time collisions and lip sync so bad you feel like you’re conversing with a ventriloquist. This delay between transmit and receive is known as latency.

Latency has long been one of the most significant factors inhibiting video conferencing adoption. Those who struggled through it, did so for years because there were no alternatives. There are several contributing factors to the “glass to glass” latency in a video conferencing system, including network traversal, endpoint encode and decode, and, the greatest source of latency, the transcoding MCU. Now, however, with the arrival of a new class of solutions that have eliminated the need for transcoding, including Vidyo’s personal telepresence, end users have options and are beginning to demand more natural interactions from their visual communications experiences.

At the Visual Communications Industry Group’s first annual conference in Ft. Lauderdale, FL this week, Bob Dixon of the Ohio Academic Resources Network and Ben Fineman of Internet 2 hosted a session on Desktop Collaboration Tools. Vidyo and three other vendors were invited to participate in the session to provide a live demonstration of their desktop solution, have a couple customers join via their tool to talk about their use cases, and give a brief presentation regarding the solution.

Tandberg withdrew from the event citing that they wouldn’t have anyone in the area to do it… When Polycom gave their demonstration and presentation. Latency. Like Tandberg their dependency on the transcoding MCU for multipoint conferences puts them at a disadvantage in terms of performance.

Users in the audience, after suffering through the latency issue for years, were quick to identify it and were effectively demanding a higher quality solution. In short, they were looking for Vidyo. Happily, they found us on the show floor and in our presentation on scaling video conferencing deployments. And soon, they’ll find us in their network, where their MCU used to be.

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Related Links:

Visual Communications Industry Group’s Website
Vidyo’s YouTube Channel
– The International Business Time’s Article: Cisco Home Telepresence Rumors Fuel Speculation, Doubt

Make IT Personal

If your life is anything like mine, you may find yourself longing for a personal assistant.  Someone who can off load mundane tasks that consume time but aren’t core to your daily objectives.  Of course such a luxury is not in most of our household budgets, but what if your smart phone were truly smart enough to perform this role?

VidyoMobile Technology Demonstration on Samsung Galaxy, iPad and iPhone 4

VidyoMobile Technology Demonstration on Samsung Galaxy, iPad and iPhone 4

Justin Rattner’s keynote address in the final day of the Intel Developer’s Forum focused on context computing – making the machine more aware of the user’s surroundings so that it could best provide information and services without being specifically asked to do so.  One application that is being co-developed between Intel and Fodor enables a hand held travel companion to proactively identify nearby points of interest, restaurants, and even make recommendations with regard to appropriate attire based upon weather conditions.  The device utilizes a variety of “hard” (accelerometer, GPS, etc.) and “soft” (web searches, calendar, etc.) sensors to learn about the user’s behavior, tastes and preferences such that the device become better at anticipating the user’s interests over time.

This technology is intriguing with a great many applications that can enhance the user’s quality of life, but as is the case with most behavior altering technologies, there is a cost. Increasingly, our interactions during the course of the day are with machines, lacking a certain critical element – the human element.  For example, if I were touring a vacation spot and didn’t have a device to tell me where to eat, I would stop to ask one of the locals where the best restaurants are in town. In doing so, I may engage in conversation and learn something new about the area and satisfy my basic human need for interaction with other people.

But perhaps there is a compromise.  What if my smart phone could be my personal assistant and off load mundane tasks but then connect me face to face with other people when I am ready for human interaction?  This is the beauty of VidyoMobile – making sure that your personal assistant remains… well… personal.

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Related Links:

VidyoMobile Demonstration
– BusinessWeek Article: Virtual Meetings for Real-World Budgets
– TechCrunch Article: Vidyo Bets On The iPad And iPhone for the Future of Videoconfering
– PC Mag’s Article:  Video Telephony: The Next Big Thing. Again.