VidyoPortal v.3.2: New mobile, security and management features

Vidyo engineering teams are always looking for ways to optimize our products with new features that create an ideal user experience. Today we released VidyoPortal v.3.2, providing users and administrators with even more enterprise-grade management tools available via a browser-based interface. The new features are focused on areas key to conferencing success such as enhanced mobile, security and management details.

Mobile

  • Control Meeting for Tablets – Now that the control meeting interface is in HTML and accessible via guest link, users can moderate conferences from any web-enabled tablet or browser without installing an app
  • VidyoSlate for AndroidThis version of VidyoPortal adds support for VidyoSlate for Android which is in beta and available from the Google Play Store

Security

  • Password Policy Enforcement Administrators can force password changes or setup account lockout rules for even better security
  • Improved Certificate Management – Maintaining SSL certificates just got even easier with improved notifications including certificate expiration status and proactive alerts to eliminate surprise SSL expirations

Management

  • Customized Welcome Banners Customized welcome banners are now available for users when they login to the system. This is useful for notifying users when maintenance will be performed or other important short bulletins
  • Improved Call Detail Records (CDR) – Additional details make it easier for administrators to track usage for improved billing and analytics
  • New License Key Format – License key files have been combined into a single file, making upgrades and new deployments easier to activate
  • SNMP v3 SupportVidyo now supports SNMP v3 and have added more traps and informs making monitoring of the systems more robust
  • Syslog SupportVidyoPortal log events can be sent to your centralized syslog server
  • System Console Update Users can restart web services of the VidyoPortal directly from the system console

VidyoPortal v3.2 is a free upgrade for all users currently under maintenance and support contract. Click here to connect with a Vidyo representative to learn more about VidyoPortal 3.2!

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Welcome banners are presented to users when they log into a VidyoConference. The text can be customized by the Vidyo administrator and is an excellent way of communicating important messages to users such as scheduled maintenance or upgrades.

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The conference moderation page is HTML based and accessible from desktop and tablets without requiring the installation of an app. This makes moderating your conferences quick and convenient.

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VidyoWorks + Financial Services: Better banking, better business.

When was the last time you actually visited your local bank branch? It’s probably not as common of a trip as it used to be. While online banking offers customer convenience, many banks are finding that face-to-face interaction is key to customer loyalty and are looking to integrate visual communications into mobile video chat, wealth management consultations and even video-enabled ATM machines.

IndusInd, one of the fastest growing new-generation private sector banks in India with 638 branches across the country, is currently providing all customers with free video chat via a smartphone application, powered by the VidyoWorks™ platform.

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The free mobile application from IndusInd has a simple user interface, providing banking customers with quick and easy access to a customer service representative

The service, called Video Branch, is an easy-to-use app providing real-time face-to-face video conversations with branch managers, relationship managers or with a centralized Video Branch executive. Through Video Branch, customers have access to a wide range of information and transactions that cater to all banking services currently offered through IndusInd phone banking, as well as financial transactions like opening a fixed deposit or recurring deposit, among many others. The VidyoWorks platform and APIs allow IndusInd to easily integrate video communications into its online and digital banking initiatives. VidyoWorks also enables IndusInd to integrate highly scalable, affordable video into evolving workflows and new consumer facing technologies and devices as they emerge.

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IndusInd has launched a national advertising campaign in India promoting the benefits of personalized, face-to-face communication through Video Branch

IndusInd’s mobile video chat is just one example of how banking is being transformed by the VidyoWorks platform in the Internet of Things era. Other innovative applications will soon be unveiled by some of the largest banks in the world enabling face-to-face communications with customers, creating better brand loyalty and customer satisfaction. Stay tuned for more exciting updates from Vidyo and our customers in this space!

VidyoDesktop VE Delivers Multi-Point Scalable Video Conferencing For Citrix XenDesktop and XenApp

Today we are pleased to announce VidyoDesktop™ Virtual Edition (VE), a video conferencing desktop client that supports Citrix XenDesktop® and XenApp® virtualized solutions. As large-scale adoption of virtual desktop solutions continue, users need access to consistent, high-quality video from any location without being tied to a single client. To read about Citrix’s view on today’s news, check out this blog post from Derek Thorslund, Director of Product Management, Citrix.

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VidyoDesktop VE allows users working in a Citrix XenDesktop or XenApp environment to collaborate real-time through secure, multi-point HD video

Because of applications like VidyoDesktop VE, enterprises – and their increasingly mobile workforce – can now easily broaden their video communications solutions and extend the value of desktop virtualization, with HD quality video, audio and content collaboration. Through universal meeting invitations that are automatically generated as emails or calendar invites at the click of a button, users simply click-to-connect like a web conference. This can all be done in blended mobile, thin and full client environments, which means increased business agility and productivity for users.

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VidyoDesktop VE connects with a number of endpoint form factors via the Vidyo infrastructure

Vidyo’s software-based architecture is well known for its consistent video quality that can work on any device and varying networks. That’s why it’s a great fit for Citrix mobile users who are looking to centralize control and security for their business while reducing costs. Vidyo’s optimized architecture separates video and VDI traffic, which in turn optimizes bandwidth management. By ensuring secure, multi-point video communications, VidyoDesktop VE is the perfect solution for XenDesktop and XenApp users.

To learn more about VidyoDesktop VE for XenDesktop or XenApp, click here!

Vidyo Wins Software Video Conferencing Award in India

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Ruchir Godura, VP of India & South Asia, accepts the Frost & Sullivan Software Video Conferencing Provider of the Year award on Vidyo’s behalf.

Vidyo was named Software Video Conferencing Provider of the Year at the 2014 Frost & Sullivan India ICT Awards banquet held at Le Meridien in New Delhi. Vidyo was chosen for this prestigious award because of its proven leadership and innovation.

The Award recipients were judged on a variety of parameters that included revenue growth, market share growth, product portfolio diversity, key achievements, and go-to-market strategy, and involved in-depth primary interviews of various industry participants and secondary research conducted by Frost & Sullivan analysts. An elite panel of jury members comprising prominent CIOs/CTOs from the collaboration industry evaluated the compiled data and incorporated the end-user perspective. Frost & Sullivan then presented the Awards to companies that received the highest number industry rank in each category.

“Vidyo has been a force to reckon with in superior understanding of customer requirements, adaptation of the best of technology, enabling interoperability of the highest standards and all at affordable price, ” said Mr. Benoy CS, Director, ICT Practice, Frost & Sullivan.

Vidyo has seen an overwhelming response in India and as the economy and workforce continue to grow, software-based video conferencing offerings will continue to address the country’s evolving business requirements. With the VidyoWorks™ platform, businesses can deploy large scale, low bandwidth solutions at a fraction of the price of other market vendors, allowing for day-to-day business communications to take place anytime, anywhere, and on any device.

The VidyoWorks software-based platform provides an unmatched high definition (HD) video, voice and collaboration experience that dynamically adapts to the capabilities of desktops, laptops, and mobile devices while optimizing low bandwidth networks which is very important to the Indian market. Vidyo’s unique infrastructure allows customers to affordably achieve their highly scalable visual communications goals with exceptional quality, which in turn has led to great success in enterprise, healthcare, government, financial services, education and service providers, requiring large room system or desktop deployments. Vidyo powers some of the largest video projects in India, with one single customer deploying a single network with over 1000 VidyoRoom™ systems and another customer with a deployed system with capacity to support over 16,000 desktop users on a hosted Vidyo platform.

Vidyo on the Road: InfoComm and WebRTC Wrap-Ups

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CEO Ofer Shapiro shows off Vidyo’s 4K Ultra HD video experience on the VidyoRoom™ HD-230

The Vidyo team hit the road last week attending InfoComm in Las Vegas and the WebRTC Conference and Expo in Atlanta. At both events, we participated in a number of industry panels and presentations, as well as demonstrated our latest advancements in visual communications and WebRTC technology to show attendees. Check out the recap of our activities and photos from each show below. Did you attend InfoComm or the WebRTC Conference? If so, share your show experiences or photos in the comment section!

InfoComm, June 18-20

The largest annual gathering of AV professionals in the world, this year’s show drew a record attendance of more than 37,000 visitors spanning 110 countries to sizzling Las Vegas. Our CEO, Ofer Shapiro, and VP of Strategic Marketing, Mark Noble, participated in a number of panels during the show, discussing hot topics including the future of desktop and mobile, smarter working and collaboration tools, and WebRTC. Additionally, Vidyo co-sponsored an IMCCA breakfast that demonstrated the latest UC technologies in the market.

On the show floor, Vidyo’s booth buzzed with customers and attendees coming to check out our most recent product demonstrations. From our VidyoRoom™ Software Edition (SE) and 4K capabilities to our VidyoWorks™ enabled contact center reference design, visitors saw first-hand why Vidyo’s solutions were deemed as a must-see at this year’s show.

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Vidyo’s Mark Noble speaks on an industry panel discussing WebRTC and its impact on the visual communications market

WebRTC Conference and Expo, June 17-19

Atlanta played host to the 4th annual WebRTC Conference and Expo. Vidyo’s Chief Scientist and Co-founder, Alex Eleftheriadis, and Solutions Architect, Ami Barzelay, spoke in a number of WebRTC conference sessions ranging from contact center integration, how to manage and scale WebRTC, and its role within customer service applications. Additionally, Alex delivered a keynote on Vidyo’s platform architecture highlighting why it is a perfect match for WebRTC, and introduced our new VidyoWorks™ JavaScript library for WebRTC that will be available to developers in September 2014. Vidyo showed a demo of the work we are doing on Scalable VP9, and demonstrated the advantages and flexibility of Vidyo’s software clients as you progress from desktop video conferencing, plug-in based web browser conferencing, and our native WebRTC client.

Vidyo was awarded “Best Conferencing” at the show as a result of our successful live demonstrations over the course of two days!  Alex was also recognized with a “WebRTC Pioneer Award” during a special awards dinner.

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Alex Eleftheriadis demonstrates current Vidyo development of the VP9 codec with scalability during Vidyo’s keynote address at the WebRTC Conference and Expo

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Vidyo’s WebRTC client is demonstrated at the show booth

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Ami Barzelay demonstrating the endpoint software that netted Vidyo the show’s “Best Conferencing” award

Vidyo’s Video Technology Solutions Featured on ABC World News with Diane Sawyer

Vidyo’s healthcare video conferencing technology, which enables healthcare providers to perform HD video consultations with patients from their homes, was featured on ABC World News with Diane Sawyer in a telemedicine report by Paula Faris: Cutting Your Doctor Bills in Half Without Going to the Doctors Office | 5/19/2014 – ABC News.

The ABC News story examines the cost benefits associated with online virtual video consultations that allow physicians to perform exams and write prescriptions at a fraction of the cost of an in-person visit.

According to Michelle Katz, ABC’s healthcare consumer advocate, “Doctors perform virtual medical exams, even writing new prescriptions — it’s forty to fifty dollars per use, which is about half the cost of the average doctor’s visit. Telemedicine is already backed by many hospitals and major health insurers even Medicare and Medicaid.” But for most families, Michelle says they don’t even know it’s an option.

Check out the full story here:

Vidyo is the video technology solutions provider behind American Well’s telemedicine platform, also featured in the ABC news segment, and has, in recent years, been a leading technology innovator in telemedicine with its VidyoWorks™ platform.  The complete, end-to-end solution enables HD video communications and images to be accessed from virtually any device.

For more information, please read an analyst report on Vidyo in Healthcare or visit www.vidyo.com. 

Vidyo “Inside” the future of telehealth & telemedicine solutions

The traditional healthcare delivery model is undergoing a major transition, shaped by the increasing integration of technology we use daily within our personal and professional lives. From mobile applications to medical consultations via video, new telehealth practices and technologies are allowing patients healthcare access anytime, anywhere and on any device.

Because of our feature-rich APIs, Vidyo is leading the charge in the way telemedicine is being delivered around the world. Our technology allows video to be integrated into various telehealth platforms, networks and devices, at an easy-to-use, low price point unmatched by other video conferencing providers without sacrificing key features. A shining example of this is Mercy’s SafeWatch system, powered by Vidyo.

Mercy’s SafeWatch is the largest single-hub TeleICU in the country. Spanning across four states, 15 hospitals and monitoring close to 500 Philips TelelCU beds, this new telehealth service enables specialists to continually monitor critical patients and data, and interact via Vidyo with bedside medical teams, ICU patients and their families from one central command center. Deployed across a geographical region traditionally known to be difficult for patients to receive quick, acute healthcare and medical consultations due to its rural nature, Vidyo’s integration into Mercy’s SafeWatch system helps to provide timely, personalized care regardless of physical distance.

Check out more pictures below of Vidyo’s telemedicine solutions powering Mercy’s SafeWatch. We believe this state-of-the-art integrated system is central to the future of medicine, the expansion and delivery of patient care in the U.S., and one that will serve as a new model for healthcare systems across the world.

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Vidyo’s visual communications technology for telehealth is integrated into Mercy’s central TeleICU command center in Chesterfield. Healthcare practitioners are now able to rely on secure, encrypted remote doctor-patient and doctor-doctor interactions that are as close to face-to-face consultations as you can get.

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According to Wendy Deibert (pictured), vice president of Telehealth Services at Mercy, the health system expects to expand the use of Vidyo to even more beds and applications. “With Vidyo we are able to do many things a bedside physician can do, except physically touch a patient. We can see the entire room, from the drips to the ventilator panel, to how the patient looks. We can talk to the family, patient or nurses in the room.”

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As critical patient information and data must be communicated with medical practitioners quickly wherever they may be, Vidyo’s complete end-to-end solution allows for HD video communications and images to be accessed from virtually any device.

Please read our press release on how Mercy is using Vidyo, and our analyst report on Vidyo in Healthcare.

forbes_logo_main-180x45  Vidyo Gets The Jump on Next Generation Telemedicine

WSJ-Logo-170x601  Where Does It Hurt? Log On. The Doctor Is In (Vidyo Customer – American Well)

 

Video Collaboration on iPads and Android Tablets

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At Vidyo, we believe collaboration is king. While some vendors are playing catch-up – trying to perfect their own video collaboration solutions– Vidyo has already made available VidyoSlate™, a FREE app that allows your tablet to become the ideal second screen content share for any video conference. No more eye-strain, even if you are in the back of a conference room – VidyoSlate gives you the advantage of viewing every piece of information on your own tablet. VidyoSlate is available now on iOS and in Beta for Android.

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VidyoSlate, introduced Fall 2013, enables participants to easily share, view and annotate documents from your iOS or Android tablet. Participants can mark-up and highlight relevant content, simply by using the pen, highlighter and laser pointer tools within the app, creating a dynamic, real-time collaboration environment – right in the palm of their hands!And there’s more! Your work need never be lost – because you can save edits and retrieve documents from your tablet, Dropbox and Box or simply email attachments from the VidyoSlate app to your fellow meeting members.

The integrated calendar lets you view invitations in the app making it simple to directly join a conference. And two-way audio support for VidyoSlate makes it even easier to participate in a collaborative call.

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Vidyo Patent Portfolio: The Keys to Affordable, Scalable, HD Video Conferencing

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Today, we announced that Vidyo has crossed the 50 patents mark, having recently received its 56th patent with 65 patent families in various stages of the patent process. Yesterday, we shared that Vidyo had been named to a list of the Top 10 Innovators along with Tesla, SpaceX, NEST, Google, Amazon, Aereo, Square, Corning and IBM. Patents and innovation go hand-in-hand and Vidyo is driving industry-changing innovation.

Since it first began developing technology and products, Vidyo has actively cultivated an extensive patent portfolio covering its inventions including the VidyoRouter™ architecture, which eliminates the need for a transcoding MCU and QoS-enabled networks.  The VidyoRouter – Vidyo’s core server architecture – and several key Vidyo technologies relating to or extending the H.264, H.265 HEVC and WebRTC standards, as well as numerous other innovations in video communications are responsible for making high quality video communications more natural, scalable, affordable, accessible and robust.

According to Andrew W. Davis, Sr. Partner and co-founder of Wainhouse Research, “Vidyo has continually driven game-changing innovation in the video conferencing industry and the patented VidyoRouter architecture will continue to drive visual communications and human interactions into the next generation of workflow and Internet-connected appliances. The number of patents issued to a company is typically considered a testament to its drive for innovation and proof of its success in exploring the frontiers of what will be possible with today’s and tomorrow’s technology. The Vidyo team has continually been on the cutting edge, and proven to be an effective industry leader in this respect.”

Today’s announcement can be accessed here.

Tesla, SpaceX, Google, Amazon, Aereo, NEST, IBM, Corning, Square and Vidyo

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What a thrill for Vidyo to be included last week on this list of innovators with companies  like Tesla SpaceX, Google, Corning, Amazon, Square, Aereo, IBM and NEST- truly disruptors in their respective industries.

“Few companies have the creative genius to come up with a breakthrough technology, and even fewer have the genius to keep delivering innovative products over the long term,” according to Don Reisinger of eWeek who goes on to say:

“Vidyo is one of the smaller companies in this roundup, but it doesn’t make the firm any less innovative. The startup has invented a way to heavily compress video transmitted over wireless networks, allowing users to hold video-conferencing with just about any device they desire without quality-of-service issues. Vidyo is being used heavily across the enterprise for video conferencing and has become a real sore spot for Cisco’s telepresence initiatives.”

This is not the first time that Vidyo or the VidyoWorks platform have been recognized for innovation that transcends an industry, but we don’t take any of the accolades for granted.  Vidyo CEO Ofer Shapiro was recognized by the World Economic Forum as a Tech Pioneer, the company received the WSJ Innovation Award for all of Networking, Broadband and the Internet among all public and private companies, and was cited on the MIT Technology Review’s “50 Most Disruptive Companies”.

Ongoing innovation is part of our DNA at Vidyo and we look forward to tomorrow’s next opportunity.