Vidyo Teams with Logitech to Put Customers First

Vidyo is very proud to announce our participation in the Logitech Collaboration Program! Together, we will provide our customers with an exceptional integrated collaboration experience, by enhancing business solutions with seamless, face-to-face video communication. Vidyo’s group and personal solutions work with a broad range of industry standard peripheral devices for VidyoRoom™ and VidyoDesktop™ deployments. See a full list and details here.

Logitech LCP

“Vidyo’s software based platform delivers high definition, multipoint visual communications on virtually any device and network,” said Mark Noble, Vice President, Strategic Marketing, Vidyo. “Professional grade cameras like Logitech’s CC3000e deliver superb HD quality pictures that complement and leverage Vidyo’s industry-leading video conferencing technology. We are happy to support this Logitech camera, among others, for our growing customer base who have come to expect the best quality the market has to offer.”

Vidyo’s patented, innovative technology puts high definition, multipoint video communications within reach of anyone on any device and network. We are excited to be working with Logitech to deliver the best experiences and solutions for our customers.

“The Logitech Collaboration Program will focus on an exceptional user experience by enhancing business communications with end-to-end solutions that simply work,” said Jason Moss, general manager of Logitech’s collaboration group. “Working together with industry-leading technology companies on the integration of Logitech products will provide improved product functionality, customized user experiences, and will accelerate new innovations into the collaboration market.”

Some Logitech® Cameras that Vidyo supports include:

Logitech supported-cameras

You can learn more about the Logitech Collaboration Partner Program here.

Vidyo Positioned as Leader in Gartner Magic Quadrant!

Vidyo Group Conference

Great news! Gartner issued their first Magic Quadrant for the topic of Group Video Systems and Vidyo was one of only three companies positioned in the critically important “Leaders” quadrant!* We see this as a tremendous acknowledgment of both Vidyo’s vision and Vidyo’s ability to execute. Read more about the report in our latest Gartner Newsletter!

According to Gartner, “The introduction of innovative new form factors, software infrastructure and cloud services is reshaping enterprise video collaboration. The following vendors offer potential for greater reach, scale and interoperability while addressing the most critical video user cases.”

Gartner goes on to say, “Group video systems primarily serve the need for high-quality video interaction across a range of meeting room sizes. In addition to one or more screens of video, these systems allow for content sharing, as well as integration with unified communications (UC) platforms. As participants join meetings from outside the conference room, these systems also accommodate desktop and mobile endpoint add-on while providing continuity of experience.”

We believe that being placed as a Leader in the Gartner Magic Quadrant is confirmation of Vidyo’s market momentum. Today customers of all sizes including those requiring extreme security are using Vidyo to visually connect their global teams, and customers, providing the highest level of collaboration tailored to the specific needs of each company.

The VidyoWorks™ platform is being selected by enterprise companies, financial services, telemedicine providers and government agencies and offers an innovative alternative to incumbent providers. Vidyo offers enterprise companies the best and most affordable way to connect and collaborate and as our customers tell us, ‘it just works.’

Don’t forget to learn more about the report in our latest Gartner Newsletter.

* Source: Gartner, Inc., Magic Quadrant for Group Video Systems, by Robert Mason and Tom Eagle, July 15, 2015

Required Disclaimer:
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

#VidyoToolbox: Vidyo Infrastructure 100% Virtualized

Vidyo Interface Vidyo is the leader in virtualized video communications infrastructure. In 2012 we started by virtualizing the VidyoRouterTM, a highly efficient and scalable virtualized media server. In 2013 we added virtualization support for VidyoPortalTM to provide highly scalable call control and management. Last year our focus shifted to virtualizing our interoperability servers, delivering virtual editions of our transcoding and interoperability servers for third party H.323, SIP, Microsoft Lync, and WebRTC. We are excited to announce that we have now extended virtualization support to the final product in our infrastructure portfolio: VidyoReplayTM.  This means all Vidyo infrastructure components are now available and fully supported as virtual appliances. The VidyoReplay VE (virtual edition) delivers all of the same features available in the appliance version of VidyoReplay but in a more flexible virtual appliance form factor. Like the appliance version, VidyoReplay VE can be clustered to scale recording capacity for any sized deployment. VidyoReplay Virtualization In addition to adding virtualization support for VidyoReplay, we have made updates recently to all of our VE products. This includes:

  • VidyoGateway VE and VidyoReplay now automatically detect allocated resources and adjust capacity to fit. This allows you to manage your VM resources more efficiently and optimize your Vidyo deployment specific to your organization’s needs.
  • Virtual editions of Vidyo infrastructure can now be run co-resident with other applications allowing you to utilize CPU resources even more efficiently.
  • The resource allocation and reservation figures have been optimized on most products delivering more capacity per vCPU resource, which is particularly useful when your VMWare environment is limited to 8vCPU virtual machines.

Virtualization doesn’t stop with the data center. Organizations that have chosen to deploy VDI on the desktop no longer have to sacrifice video quality or forgo real-time collaboration in their VDI environment. In the summer of 2014, Vidyo also released VidyoDesktop VE, providing support for Citrix XenApp or XenDesktop. Check out our white paper on virtualization for more information on Vidyo’s virtualized infrastructure and desktop solutions, You can also get more details about the virtual editions from each of the product datasheets or admin guides.

Customer Engagement and Video Conferencing on Wearables at Enterprise Connect 2015

Customer-Engagement-Video-Conferencing

Vidyo will attend Enterprise Connect in Orlando, Florida March 16-19 with a focus on video enabled customer engagement solutions for more personal online customer interactions that build brand loyalty and create upsell opportunities across various industries. eCommerce has become a double edged sword for enterprise. On one hand, it provides customers with the convenience they demand for any time, anywhere access to the enterprise’s offerings. On the other hand, eCommerce has turned the enterprise into a faceless web presence that breaks the personal relationship with the customer which is vital to brand loyalty.

With Vidyo enabled customer engagement, enterprises get the best of both worlds with the combination of the convenience and exposure of online service and high touch personalized customer care that is rooted in rich, personal video interactions on any network, with any device.

The VidyoWorks™ platform is a clear choice for high-touch customer service and enables companies to embed visual communications into the web portals or existing contact center infrastructure of financial services, healthcare, and retail organizations to become an integrated component of workflow or business processes. In fact, some of the world’s leading banks have selected VidyoWorks to power their mobile and desktop-based banking services for secure HD video meetings between customers and service reps, branch managers and portfolio executives.

Enterprise Connect 2015 Logo

During Enterprise Connect, Vidyo will demonstrate its customer engagement reference design and several customer engagement applications built upon the VidyoWorks platform in addition to a host of other visual enablement use cases. Visit the Vidyo Booth, #621, to experience the following demos:

    • Field Service Smart Glasses Demo with Vuzix
    • Vidyo Enabled vGreet Kiosk
    • American Well Direct to Patient Care on Desktop and Mobile
    • Vidyo’s Contact Center Reference Design
    • 4K Conference with VidyoRoom
    • VidyoConferencing Universal Meeting Demo

Vidyo executives will also be featured in a series of panels and speaking engagements throughout the conference! Be sure to mark your calendars for the following sessions:

    • Tuesday March 17, 12:30 PM: Revolutionize work flow and brand loyalty with Vidyo-enabled customer engagement, Theater Session with Joan Vandermate, VP Marketing, Vidyo (Showfloor)
    • Wednesday March 18, 8:00 AM: Video Everywhere: What Happens to Your Workflow? Panel Session with Ofer Shapiro, Co-Founder and Vice Chairman, Vidyo (Room Sun C)

VidyoWorks enables dozens of applications across the enterprise with adaptability and scale, leveraging new devices and endpoints as they emerge. One recent example is VidyoWorks on smart glasses, which was selected as a finalist for the Best of Enterprise Connect award.

Smart Glasses Application Field Service

The implementation of VidyoWorks APIs on smart glasses enables amazing see-what-I-see and augmented reality applications with the promise of advancing enterprise communications across industries. Applications range from remote expert assisted field service, surgical tele-mentoring, first responders for telestroke, real-time virtual real estate tours, retail product demonstrations, law enforcement and military missions. Vuzix is the first smart glasses maker to feature this solution on its enterprise-grade Vuzix M100 smart glasses.

Smart Glasses Application Healthcare

For more information please visit the Vidyo booth during Enterprise Connect 2015 (Booth #621), March 16-19 in Orlando, Florida or contact press@vidyo.com if you’d like to schedule a briefing. See you at Enterprise Connect!

 

 

 

Vidyo Top VaaS Enabler as Ricoh Cloud Usage Surpasses 70 Million Minutes

Ricoh Video Conference

Vidyo partner Ricoh, a global provider of Unified Communications (UC) services, is one of more than 50 service providers that use the VidyoWorks™ platform for visual enablement to support its Video as a Service (VaaS) solutions.  Market response to Ricoh’s UC solution has been extremely positive, with more than 70 million minutes of video conferencing in 2014.

Ricoh’s portfolio portfolio of award-winning UC solutions for the “huddle concept” include innovative form factors like the Ricoh P3500 that brings visual enablement to new customers and markets, creating new video communications engagements.

“We are very pleased with the market response in Japan to Ricoh’s UC solution and look forward to a continued partnership with Vidyo and their innovative offering as we expand globally,” said said Hede Nonaka, Corporate Senior Vice President, Ricoh Company, Ltd. “Vidyo was clearly a great choice for a visual enablement platform that could offer our customers the highest level of quality and stress-free video communication. The tremendous usage of this service speaks to the quality, scalability and ease of use of this solution and the success of our partnership with Vidyo.”

Ricoh’s industry-leading UC service offering is another example of Vidyo’s leadership position in cloud-based VaaS offerings. The VidyoWorks platform is driving cloud-based VaaS offerings for more than 50 service providers around the world and will continue to work with industry leaders and new market entrants to address the growing opportunity for highly scalable VaaS solutions.

Ricoh VC Products

 Ricoh P3500 pictured with Ricoh PJ WX4141 series ultra-short throw projector

#VidyoToolbox: Better User Experience for Third Party Systems with VidyoGateway

Interoperability with third party H.323 and SIP based videoconferencing systems has always been a hallmark of the Vidyo experience. VidyoGateway™ delivers affordable interoperability that is easy to deploy, manage, and scale. Now, with the release of the latest v.3.2 of VidyoGateway software, new features improve the user experience for participants joining from third party endpoints.

Participants connecting from H.323 or SIP systems can now enjoy a new layout view for multipoint calls. The new gallery view delivers a 7+1 layout with the active speaker prominently displayed and up to 7 other participants located in a strip below.

VidyoGateway Teleconferencing

In addition to a new screen layout, third party endpoints also will receive updated notification information. If the conference is being recorded with VidyoReplay™, both audio and on screen indicators will be played when a recording is initiated. When other participants join or leave the conference, participants on third party systems will receive audio join and leave tones. Whether you’re participating from a Vidyo client or a third party system, you will always know the current status of the conference.

This release also brings added flexibility for administrators of VidyoGateway Virtual Edition (VE). The virtual edition of the VidyoGateway now detects the amount of resources that have been allocated and automatically sets the capacity. This means administrators have the flexibility to size the VidyoGateway to their exact capacity needs to use resources more efficiently. Administrators also have the ability to run multiple instances of the VidyoGateway VE on a single physical host. Combined with the existing VidyoGateway clustering support, the VidyoGateway VE enables high availability and precise sizing of the Vidyo system.

There are many other feature enhancements in this release. Please check the release notes for more details and software dependencies. Visit the Vidyo Support Portal for more details on what’s new and get upgraded today!

Telemedicine Reduces Patient Wait Times

Main-Ad-TW

It was a milestone year for Vidyo and its partners across various industries with Vidyo’s reliable, integrated visual enablement solution being recognized to be an indispensable resource for key players in the financial services, service provider and healthcare sectors, among others. Looking to 2015 we are optimistic about the continued growth of video conferencing in healthcare. VidyoWorksTM has already been selected as the platform of choice and is deeply integrated into many applications by 39 of the top 100 Integrated Delivery Networks (IDNs).

One of our partners, American Well, selected the VidyoWorks platform for its telehealth service offering. Their customers include Anthem Blue Cross/Blue Shield, United Healthcare, Wellpoint and others. American Well’s app, which connects users to a live doctor anytime via a mobile or desktop device, is among the most popular healthcare apps in both the Android and iOS stores, with 3,000-4,000 downloads per day1 and American Well customer, WellPoint, shared that their free mobile app, LiveHealth Online, has saved patients two hours or more when accessing care2.

“The VidyoWorks platform is key to our ability to provide patients secure, 24/7 access to quality care across any device,” said Roy Schoenberg, MD, MPH, President and Chef Executive Officer of American Well Systems. “In-home telehealth services and urgent care consultations are growing at a rapid pace and American Well is prepared to meet rising provider and patient needs for live, on-demand care.”

LiveHealth-Image

In 2014 an estimated 5.7 million total video conference-enabled patient visits were conducted across the United States, which is expected to nearly triple to 16 million+ next year and skyrocket to 130 million in 20183.

Moreover, this year’s adoption of a model telemedicine policy by the Federation of State Medical Boards (FSMB)4 brought long-awaited guidance on telehealth practices to help further the delivery of convenient, clinically meaningful video-enabled encounters.  VidyoWorks enables physicians and care providers to have such live, immediate and secure interactions with patients.

The future of telemedicine looks bright, and Vidyo is proud to be a part of the healthcare revolution!

1 https://www.americanwell.com/wp-content/uploads/2014/11/Video_Visits_With_Patients_Are_Taking_Off_Medscape_9-25.pdf

2http://links.mail4.spopessentials4.com/servlet/MailView?ms=NDc2MzQ1ODcS1&r=MTEyMzk1NTA1OTk1S0&j=NTgzMDg3MDI1S0&mt=1&rt=0

3 http://www.parksassociates.com/blog/article/doctor-patient-video-visits-to-triple-to-16-million-next-year

4 http://www.fsmb.org/Media/Default/PDF/Publications/FSMB Telemedicine Policy News Release_042614.pdf

#Vidyo Toolbox: Record Your Video Meetings at Scale with VidyoReplay 3.0

VidyoReplay Record

Easily record and webcast video conferences at scale with VidyoReplay 3.0

VidyoReplay™ has always been an easy way to record and webcast meetings. With just a couple of clicks, a meeting organizer can initiate a recording and capture both participants and content and automatically publish it for live and on demand access.

With the recently released VidyoReplay v.3.0, you can now easily scale VidyoReplay for increased recording capacity and redundancy through clustering for high availability. Now VidyoReplay scales to support the largest of deployments just as easily as the rest of the VidyoWorks™ platform.

Extend the capacity of VidyoReplay to enable everyone in your organization to get more from their Vidyo deployment. Here are some of the highlights:

  • Extend the reach of company meetings to much larger audiences.
  • Empower your employees and partners to better manage their time with recorded on-demand training sessions.
  • Create marketing videos and blog posts quickly and easily from any device.
  • Record candidate interviews to shorten qualification cycles.
  • Meet compliance requirements (where applicable) by recording every customer engagement.

There are many other feature enhancements in this release. Please check the release notes for more details and software dependencies. Visit the Vidyo Support Portal for more details on what’s new and get upgraded today!

Vidyo Pushes Full Steam Ahead in the World of WebRTC

WebRTC is a great engine for building video collaboration clients and fits perfectly with our existing VidyoWorks™ platform for developers, and complements our existing VidyoConferencing™ product portfolio. That’s why announcing WebRTC support for both, is the natural progression as we take our next step in our WebRTC strategy.

VidyoWorks™ & WebRTC for Scalable video conferencing and collaboration

The announcement includes a new VidyoWorks Java Script (JS) API that allows developers to connect WebRTC clients to Vidyo’s conferencing and communications infrastructure without requiring user installation. The company is also announcing the Vidyo Server for WebRTC that will give users with browsers supporting WebRTC full participant access to Vidyo calls with no download required.

Vidyo has the most advanced, best-performing platform for ultra-low delay, ultra high-quality multi-point video conferences, ranging from mobile screens to 5K.  By choosing Vidyo, application developers can combine the benefits of WebRTC’s open, free, browser-based endpoint architecture with those of a professional, rock-solid back-end that can easily scale to carrier-sized deployments.

At the WebRTC Conference and Expo V, we’ll demonstrate native interoperability of today’s VP8 based WebRTC clients with the VidyoWorks platform as well as our Vidyo Server for WebRTC. We’ll also share an update on our on-going Scalable VP9 work in partnership with Google. Schedule a meeting with us at the show!

Vidyo will be participating in many panels at the WebRTC Conference and will discuss the benefits of WebRTC during our keynote, by Vidyo’s Co-Founder and Chief Scientist, Alex Eleftheriadis, on Wednesday, November 19th at 12:10pm – please join us! See a full list of our speaking engagements below:

Tuesday, November 18th – 3:40-4:20pm
Plenary PanelWhat’s Next in WebRTC – Alex Eleftheriadis/Co-Founder & Chief Scientist

Wednesday, November 19th – 9:10-9:50am – Room 211B
WebRTC in HealthcareMark Noble/VP Strategic Marketing

Wednesday, November 19th 9:10-9:50am – Room 212C
Standards Update & DirectionAlex Eleftheriadis/Co-Founder & Chief Scientist

Wednesday, November 19th 9:50-10:20am – Room 212C
The Video ConundrumAlex Eleftheriadis/Co-Founder & Chief Scientist

Wednesday, November 19th 12:10pm
Keynote LuncheonAlex Eleftheriadis/ Co-Founder & Chief Scientist

Wednesday, November 19th 2:00-2:40pm – Room 211B
WebRTC in eCommerceSam Waicberg/SVP, Large Accounts

Wednesday, November 19th 2:40-3:20pm – Room 211B
WebRTC in FinanceMichal Raz/SVP Business Development

Thursday, November 20thth 1:00-1:50pm
Plenary PanelWhat is the WebRTC Killer App – Alex Eleftheriadis/ Co-Founder & Chief Scientist

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Many of the products and features described herein remain in varying stages of development and will be offered on a when-and-if available basis. The product plans, specifications, and descriptions are provided for information only and are subject to change without notice, and are provided without warranty of any kind, express or implied.  Vidyo reserves the right to modify future product plans at any time.

#VidyoToolbox: Mobile minded – New VidyoSlate v2.1 Features

VidyoSlate™, our mobile video conferencing application that makes it easy to share documents directly from your tablet, has always been a handy second screen option for desktop and conference room environments. Many times, especially with frequent on-the-road employees, a tablet may be the only screen available to participate in a VidyoConference. We’re now making it even easier for tablet users to participate in interactive video meetings and collaborate on content with a new version of the VidyoSlate application. VidyoSlate v2.1 for iOS® operated devices gives users full two-way audio and video conferencing capabilities while viewing, sharing and annotating content, making it a feature-rich mobile alternative to web conferencing.

Tablet participants can collaborate in real time via enhanced sharing, whiteboarding and annotation features

Tablet participants can collaborate in real time via enhanced sharing, whiteboarding and annotation features

We’ve also extended the ability to share content from your tablet across different platforms. In addition to supporting Box and Dropbox applications, VidyoSlate now supports Google Drive™ allowing mobile users to share files directly from their Google Drive account into the conference.

A free app from the Apple® App StoreSM online store, VidyoSlate connects to your existing VidyoConferencing™ system or your account with an authorized Vidyo cloud service partner. Download the latest version of VidyoSlate to enjoy richer content collaboration today!

#VidyoToolbox posts highlight new product updates and features across the Vidyo portfolio. Stay tuned for continued updates!

VIDYO®, Vidyo logos and icons and trademarks of the VIDYO™ family of products are trademarks or registered trademarks of Vidyo, Inc., registered with the United States Patent and Trademark Office and/or in other jurisdictions.  iOS® is a registered trademark of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries. Google Drive™ is a trademark of Google, Inc.. Apple® and App StoreSM are trademarks or service marks of Apple, Inc., Registered in the United States and other countries. Other trademarks are the property of their respective owners.