Millennials make up a larger portion of the U.S. population than baby boomers, according to the Census Bureau, so forming an effective millennial marketing strategy is vital. You can't lump all millennials into one...
With improvements in the quality of mobile networks and the increasing popularity of consumer video chat services such as FaceTime and WhatsApp, making a video call has become almost as natural as a phone call or...
While artificial intelligence (AI) will soon have its place at the table in just about every industry worldwide, it’s already having a huge impact on how financial services enterprises conduct business, particularly in...
In marketing, demonstrating a clear point of difference from your competitors is critical to your organization’s success. For some credit unions, deploying video technology has been a vital factor in creating a...
How do you create excitement in your financial institution? Perhaps you conduct a raffle in which members and employees can win cool prizes. Renovate your facilities to make them more attractive. Or introduce new...
Recently, independent analyst Dave Michels focused his attention on the state of Vidyo in both a blog post, Vidyo Got a Cloud, and an accompanying TalkingPointz Research Note. The research note details Vidyo’s overall...
Banking is about relationships, and no one in banking is better at building relationships than credit unions. Everything about the way a credit union does business is relationship focused — right down to serving...
You’ve heard us yammer on about this for some time already: video – right now – is the face-to-face channel of our digital world. People (especially millennials) feel more engaged and emotionally connected over video....
Although customer engagement is becoming more self-service oriented, research shows that live, real-time video collaboration improves customer experiences and increases satisfaction and lifetime value. Video combines...
Companies today go above and beyond to ensure a highly differentiated customer experience to maintain and elevate their brand. Customers interact with brands at different points and through various channels throughout...
We’re happy to share that Vidyo will be attending the Credit Union National Association (CUNA) Governmental Affairs Conference (GAC), the biggest event in the credit union movement, from February 26th through March...
IBM Connect 2017 is here! Come visit us at booth #828 to meet our team and check out a demo of Vidyo’s integration with the IBM Watson Workspace cognitive collaboration tool. IBM has also published my recent article...