Vidyo Unveils Telehealth Clinical Design Services at ATA to Accelerate Implementation Success

Telehealth Consulting

Telehealth has been a focus for Vidyo because our care providing customers and partners have made it clear that more efficient use of clinical expertise across their systems is the key to delivering better patient outcomes and economic success in accountable care models. From providing access to a remote specialist, to assessing patients in remote areas to determine if emergency evacuation is needed and even for providing remote monitoring and interventions for chronic conditions such as diabetes, telehealth has proved its place.

Many healthcare providers are looking to drive clinical efficiencies through telehealth programs across the care continuum but often run into challenges. Vidyo’s experience with our more than 120 healthcare system partners representing over 1,800 hospitals in the US has allowed us to recognize that the primary challenge isn’t the technology, but the ability for organization’s to successfully integrate these programs into their existing clinical operations and workflows. Our clinical design service, called VirtualDesign, ensures success for healthcare organizations looking to implement effective and sustainable telehealth programs.

Vidyo has hired Wendy Deibert as vice president of clinical services to help drive the future vision and execution of the new service offerings. Deibert is a registered nurse and one of the original architects and leaders of the Mercy Virtual telehealth program.

If you’ll be attending ATA Fall Forum and are interested in learning more about VirtualDesign services, come visit us at booth #106. Vidyo will also be demonstrating the following telehealth solutions:

Vidyo Transfer Agent – An embedded video application for patient engagement from a website or portal, customized to the healthcare systems’ needs and specification through Vidyo professional services, that enables white glove triage services for patients connecting face-to-face with a live representative. Through the interaction, the representative is able to collect necessary information and assist the patient by connecting him or her in real-time to the appropriate administrator or clinician for help via a warm transfer.

Specialist Consults – Using desktop computers or mobile devices over wireless Internet, remote specialists can join reliable high quality video consultations with patient and care giver in an ambulatory care setting. The remote specialist is able to share and annotate content, control his or her point of view by remotely controlling the patient’s side camera and view the output of electronic otoscopes and exam cameras during physical examination.

Already powering the #1 healthcare app on the App store and having been named a recipient of Frost & Sullivan’s 2016 North American Video Telehealth Enabling Technology Leadership Award, Vidyo VirtualDesign will ensure successful telehealth program implementations for healthier patients and care provider bottom lines.

Introducing the VidyoRoom HD-3

New VidyoRoom HD-3 Video Conferencing Room System from Vidyo

We are excited to announce our latest group system, the VidyoRoom™ HD-3. It is the industry’s first and only dual 4K video conferencing collaboration system. Built on Vidyo’s industry leading technology, the VidyoRoom HD-3 delivers exceptional multiparty video experience and collaboration capabilities.

Businesses are facing increasing pressure to be more competitive and agile. Distributed teams need clear collaboration for rapid decision making to maintain a competitive edge. The VidyoRoom HD-3 delivers the industry’s highest resolution group collaboration endpoint providing two major advantages for distributed teams.

  • Detailed Content Collaboration – With up to 4K resolution for content collaboration, highly detailed spreadsheets, engineering drawings, or high resolution images are displayed without losing any clarity.
  • Clear Multiparty Communication – Communication of complex ideas is much easier when you can see all remote participants clearly on screen. With dual 4K displays, 8 participants can be displayed each in 1080p full HD resolution.

The VidyoRoom HD-3 offers flexible screen deployment options. It can be configured with one or two screens at each running at 4K resolution. Alternatively, if using 1080p resolution screens, the VidyoRoom HD-3 can support up to four displays providing flexibility for a variety of use cases.

The VidyoRoom HD-3 is also easy to buy! You can purchase the VidyoRoom HD-3 as a complete bundle including the Logitech® GROUP camera and speaker phone with the INOGENI HDMI-to-USB for content sharing. Want to use your own peripherals? No problem! The VidyoRoom HD-3 is available by itself so you can add your own audio and video devices.

As the successor to the VidyoRoom HD-230, the VidyoRoom HD-3 provides the same innovative software features that are part of existing VidyoRoom architecture making it perfect for medium to large size conference rooms.

Want to learn more about 4K conferencing? Check out the VidyoRoom HD-3 data sheet or contact your Vidyo representative.

#VidyoToolbox posts highlight new product updates and features across the Vidyo portfolio. Stay tuned for continued updates!

Vidyo Supports WebRTC Video Conferencing

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The videoconferencing industry and the road toward WebRTC share some common ground. When using WebRTC beyond two-way, peer-to-peer calls, or in networks with significant quality problems, system architects are encountering the same design issues that the videoconferencing industry has been dealing with for a long time. It is not accidental then that WebRTC solutions designed for multi-point video gravitate towards those offered in videoconferencing, or that videoconferencing companies are adapting their systems to become WebRTC solutions. 

In fact, today Vidyo announced availability of WebRTC-enabled products that enable a plug-in free way to join Vidyo meetings from web browsers. Though we’re not betting our business on WebRTC, we see it as yet another choice Vidyo can offer customers and we think it can be valuable to the market place.

Want to know more about WebRTC and why you should care? Vidyo’s resident WebRTC expert (and Co-Founder and Chief Scientist) Alex Eleftheridias addresses scalability (VP8 and VP9), architecture, endpoint quality and platform provider selection in his latest blog post for BlogGeek.me.

Here’s an excerpt: “One may ask, “why care about VP9, I will just use whatever stock codec my browser has and be done with it.”  The answer is that you do want to care, when quality matters.  Depending on the codec used, and the type of multi-point server architecture deployed, the end user will get a vastly different quality of experience.”

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Figure 4: Endpoint Quality Scale: One ordering of relative quality of different codec and endpoint engine combinations.

Read the full blog post

Vidyo in the Cloud!

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More and more of our collaboration today is across teams that span geographical and organizational boundaries. A lot of this collaboration is still conducted over email or various chat applications. However, these tools lack the personal touch and generally fail to convey the emotional content which is so very important in developing relationships and quickly converging towards effective decisions and business outcomes. High quality video conferencing-based collaboration provides a significant opportunity to bring the human touch back to team collaboration. To date organizations had to either rely on very expensive room based dedicated systems for high end collaboration or had to rely on cloud based lower quality services. The cloud based collaboration services also fail to optimize bandwidth and connectivity between enterprise campus sites and the internet. Vidyo is changing this, delivering high end collaboration via a cloud-based service. 

Bandwidth-Button300Vidyo is now bringing up to 4K resolution video collaboration service to the cloud with support for hybrid architecture which optimizes on-campus and campus to cloud connectivity. Enterprise customers can now use Vidyo’s cloud based service to replace standalone video conferencing hardware, web conferencing solutions and audio conferencing services with a single high quality subscription solution.

Current enterprises end up spending up to $100+/employee/month in licensing, infrastructure and IT support headcount for standalone solutions from multiple vendors to support their real time collaboration needs. With Hosted VidyoConferencing, enterprises have now the ability to get better service at a fraction of today’s spend and benefit from a global managed service.

VidyoAPI-2

Today Vidyo also announced a developer-focused Platform as a Service (PaaS) offering. With Vidyo PaaS we’ve simplified our APIs to provide a platform for developers to build their own custom applications without sacrificing quality, scalability or security. Stay tuned for more on Vidyo PaaS, coming this summer.

weebutt150All Vidyo offerings – on-prem, Hosted VidyoConferening and Vidyo PaaS include native support for WebRTC and are VP8 and VP9 ready.

We are excited to launch Hosted VIdyoConferencing service for our customers, available now. It enables us to deliver the high quality visual collaboration experience and reliability that Vidyo is known for combined with the ease that cloud services deliver.

Learn more about Hosted VidyoConferencing visit our website or contact a Vidyo reseller. For more on Vidyo PaaS click here.

Connect with Vidyo at Enterprise Connect!

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It’s that time of year again, Enterprise Connect is around the corner  (March 7-10) and Vidyo will have a strong showing both on the show floor (Booth #921) and with a world-class lineup of Vidyo panelists and guest speakers! Here’s a quick look on where you’ll find Vidyo at #EC16, mark your calendars and don’t hesitate to reach out to us  if you’d like to schedule a meeting or demo with our press or sales team!

Stop by booth #921!

The Vidyo booth is the one-stop-shop to see live demos of the latest Vidyo technology. We’ll be showcasing never before seen user interfaces and product offerings, including our finalist bid for Best of Enterprise Connect 2016.

Come say hi to the friendly Vidyo staff, we’d love to show you why we believe quality matters when it comes to video communication and collaboration!

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Speakers and Panel Discussions

Vidyo has a great line-up of speakers at this year’s enterprise connect. Don’t miss these sessions:

webrtc92Monday, March 7th (3:15-4:00): WebRTC And Where It’s Really Heading
Join Vidyo Chief Scientist and Co-Founder Alex Eleftheriadis and other panelists to discuss the current state and future of WebRTC in the UC market.
Location: Osceola B

build92Tuesday, March 8th (9:15-10:00): Enterprise Summit: How Should You Prepare for the Next Wave?
Earlier this year Bloomberg deployed Vidyo to its global workforce. We’re happy to welcome Jeff Fairbanks, head of Global AV at Bloomberg, to Enterprise Connect! In this session Jeff and other industry experts will discuss decision- making and implementation strategies for delivering enterprise communications at scale.
Location: Osceola C

three93Tuesday, March 8th (1:30-2:15 PM): The Collaboration Space of the Future
Do intelligent cameras, microphones, and sketch pads pique your interest? Do you want to know how the newest technology and devices are bringing collaboration beyond the conference room? Then join Nic Reid, Vidyo’s SVP of Product Management, to see the industry’s latest technologies and trends for to build your collaboration space!
Location: Sun B

api92Tuesday, March 8th (2:45-4:00): The API Ecosystem: Getting What You Need
Nic Reid will also be joining a panel of speakers from Twilio, Microsoft, Cisco, GENBAND and more to discuss who’s who in the communications API ecosystem, integration strategies and best practices.
Location: Osceola B

bloom93Tuesday, March 8th (4:30-5:15): How Bloomberg Built and Deployed their High Quality, "One-Click" Video Collaboration System
Jeff Fairbanks will share lessons learned from building and deploying the company’s global video infrastructure, "Nexi," based on Vidyo technology. Jeff will address Bloomberg’s goals, adoption campaign, partnership strategy, and the benefits and obstacles associated with building and deploying a fully customized video collaboration system.
Location: Sun C

Partner Shout-out

Our partners are unbeatable. Stop by their booths to see how they can help you leverage Vidyo technology to meet your needs!  

  • GENBAND Booth #1821
  • Mitel Booth #2001
  • Fuze Booth #735
  • Genesys Booth #609
  • Interactive Intelligence Booth #913
  • Logitech #629
  • NEC #1021
  • Yorktel #529

We’re happy to be a part of this year’s Enterprise Connect and we can’t wait to spend our time there with some of the most informed and enthusiastic communications aficionados in the industry! See you next week!

Optimizing Enterprise Collaboration

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Vidyo was founded with the idea that high quality, large scale video communication should be flexible, resilient and affordable. From day one, we have sought to be innovators, disrupting the traditional model of video conferencing and establishing, what has now become the industry standard software-based video conferencing model. We’ve registered more than 100 patents worldwide and our team is constantly pushing to bring our customers the best experience possible.

Today Vidyo announced new key innovations to the VidyoWorksTM infrastructure and platform. These unmatched innovations are designed to better help IT organizations meet the demands of the ever-changing IT landscape. From the rise of remote workers, to heightened security demands to tightening of budgets, IT organizations are looking for technology that will not only meet their immediate needs but prove to be a valuable long-term investment.

Vidyo’s infrastructure innovations improve upon our market-leading platform. Not only do these innovations provide improved manageability, interoperability and security, these innovations make the software-based VidyoWorks platform an even higher performance platform, enabling IT organizations to extend the value of their investment. Key innovations include:

  • 50% reduction of resource requirements without sacrificing performance
  • Improved security to meet the high demands of financial services, government, healthcare
  • Unmatched bandwidth optimization and video quality via the cascading architecture
  • Eliminates the need for a Session Border Controller (SBC) or SIP-aware firewall
  • Easy system management with new administrative UIs
  • WebRTC support, including support for VP9 and simplified interoperability

Arguably, the most valuable information we obtained during this process is the feedback we received from our customers. Their partnerships and input helped Vidyo take a very strong product and platform to the next level, helping us to continuously innovate, making it even better suited to support the enterprise.

#VidyoToolbox: Jumpstart Small Team Collaboration with VidyoOne+™!

vidyoone+What do you get when you combine the simplicity and affordability of VidyoOneTM with the flexibility of virtual edition infrastructure, interoperability and encryption with firewall traversal capability? We call it VidyoOne+™! The VidyoOne+ bundle comes with everything needed to start collaborating via Vidyo. It includes virtualized infrastructure software and endpoint software to connect users on mobile, desktop, and group systems including third party H.323 and SIP systems.

VidyoOne+ delivers up to 4k quality video and content sharing. Perfect for small team collaboration, participants experience rich face-to-face communication that is just a click away with calendar integration and guest link functionality. Plus, all of the standard Vidyo endpoints, such as VidyoRoom™, VidyoDesktop™, VidyoMobile™ and VidyoWeb™ are all supported!

So, what do you get with the VidyoOne+ bundle? VidyoOne+ includes:

    • VidyoPortal™ VE
    • VidyoRouter™ VE
    • VidyoGateway™ VE
    • Vidyo software client licenses for 100 users
    • VidyoLine licenses to support up to 10 concurrently connected users

Not enough? You can expand the VidyoLine capacity to 20 with optional VidyoLine expansion pack. At a cost equivalent to the included VidyoLines, VidyoOne+ is a 53% savings over buying the components individually! VidyoOne+ represents a tremendous value for small team collaboration.

If you’ve been wanting to connect your small team via Vidyo, VidyoOne+ is a great way to get started. Contact your authorized Vidyo reseller for more information. Check out the VidyoOne+ data sheet for details.

#VidyoToolbox posts highlight new product updates and features across the Vidyo portfolio. Stay tuned for continued updates!

#VidyoToolbox: Refresh Before the End of July and Save!

VidyoRoom Update

Vidyo is offering an exciting new promotion to provide customers with the opportunity to upgrade their aging Vidyo server infrastructure and VidyoRoom™ systems. This provides an excellent opportunity for Vidyo customers with Vidyo hardware products that are near end of maintenance to update with future-proofed virtual edition server software or with current generation Vidyo servers and VidyoRoom systems.

Eligible VidyoPortal™, VidyoRouter™, and VidyoGateway™ appliances can be refreshed with the latest equivalent Virtual Editions. With virtual edition infrastructure, you will more easily be able to keep pace with Vidyo’s innovations that are continuously improving the way people communicate and collaborate. Vidyo’s Virtual Edition line of infrastructure products afford the flexibility to leverage existing datacenter compute platforms and move easily from machine to machine as necessary. If you are not ready to go virtual, you can also refresh with the latest generation Vidyo server hardware. All this is available at up to 50% off MSRP until July 31, 2015 for replacement of eligible Vidyo appliances.

VidyoServer Update

The promotion also includes refresh options for VidyoRoom systems. Eligible second generation VidyoRoom systems can be updated to the latest generation VidyoRoom HD-230. The updated HD-230 was architected to deliver levels of security and stability that were not possible in the second generation products. The VidyoRoom HD-230 also delivers superior usability with an intuitive interface that users love and advanced features like calendar integration that make joining a VidyoConference™ call as simple as pressing a single button. Add in support for 4K resolution for participants and content, high frame rate content sharing with audio for streaming recorded video into conferences, new and improved remote control options and compatibility with all of the latest Vidyo software, and making the choice to update the eligible VidyoRoom systems at up to 40% off MSRP until July 31, 2015 is a no brainer.

Contact your authorized Vidyo reseller or Vidyo representative to find out if your systems are eligible and how to take advantage of this limited-time offer.

#VidyoToolbox posts highlight new product updates and features across the Vidyo portfolio. Stay tuned for continued updates!

#VidyoToolbox: It’s Easier Than Ever To Meet On Time with Vidyo

At Vidyo we believe the user experience is paramount. This belief is what first led us to develop the VidyoWorks™ platform that delivers reliable and high quality video that works over real-world networks. But a great in-call experience doesn’t matter if it is difficult to join the meeting in the first place, so we’ve made scheduling and joining meetings even easier.

We originally started by adding calendar integration to VidyoRoom™ and VidyoPanorama™. With a single push of a button you can instantly collaborate using Microsoft® Exchange® or Google™ Calendar.

Next we moved to our VidyoMobile™ client, by making it easy to schedule meetings using the built-in calendar on your mobile device. Scheduling meetings only takes a single tap inside the VidyoMobile app. Joining from your mobile device is easier too with your current Vidyo meetings displayed inside the VidyoMobile app; just tap to collaborate on the go.

VidyoMobile calendar supportVidyoMobile calendar support on Android tablet and iPhone

Today, we’ve made it even easier for desktop users to collaborate by developing Vidyo Extension for Microsoft® Outlook® and Vidyo Extension for Google Chrome™.  Scheduling Vidyo meetings is as easy as clicking a button on your calendar. But, what if you don’t have these extensions installed or are not an Outlook or Google Calendar user? No problem! With VidyoDesktop™ v.3.5.2 you can now simply click on the calendar button in VidyoDesktop to schedule a meeting. VidyoDesktop launches the default calendar application installed on your Mac or Windows PC.

Vidyo Desktop Calendar Support

VidyoDesktop Calendar Button

Please check the release notes for more details and software dependencies. Visit the Vidyo Support Portal for more details on what’s new and get upgraded today!

#VidyoToolbox posts highlight new product updates and features across the Vidyo portfolio. Stay tuned for continued updates!

 

#VidyoToolbox: Vidyo Infrastructure 100% Virtualized

Vidyo Interface Vidyo is the leader in virtualized video communications infrastructure. In 2012 we started by virtualizing the VidyoRouterTM, a highly efficient and scalable virtualized media server. In 2013 we added virtualization support for VidyoPortalTM to provide highly scalable call control and management. Last year our focus shifted to virtualizing our interoperability servers, delivering virtual editions of our transcoding and interoperability servers for third party H.323, SIP, Microsoft Lync, and WebRTC. We are excited to announce that we have now extended virtualization support to the final product in our infrastructure portfolio: VidyoReplayTM.  This means all Vidyo infrastructure components are now available and fully supported as virtual appliances. The VidyoReplay VE (virtual edition) delivers all of the same features available in the appliance version of VidyoReplay but in a more flexible virtual appliance form factor. Like the appliance version, VidyoReplay VE can be clustered to scale recording capacity for any sized deployment. VidyoReplay Virtualization In addition to adding virtualization support for VidyoReplay, we have made updates recently to all of our VE products. This includes:

  • VidyoGateway VE and VidyoReplay now automatically detect allocated resources and adjust capacity to fit. This allows you to manage your VM resources more efficiently and optimize your Vidyo deployment specific to your organization’s needs.
  • Virtual editions of Vidyo infrastructure can now be run co-resident with other applications allowing you to utilize CPU resources even more efficiently.
  • The resource allocation and reservation figures have been optimized on most products delivering more capacity per vCPU resource, which is particularly useful when your VMWare environment is limited to 8vCPU virtual machines.

Virtualization doesn’t stop with the data center. Organizations that have chosen to deploy VDI on the desktop no longer have to sacrifice video quality or forgo real-time collaboration in their VDI environment. In the summer of 2014, Vidyo also released VidyoDesktop VE, providing support for Citrix XenApp or XenDesktop. Check out our white paper on virtualization for more information on Vidyo’s virtualized infrastructure and desktop solutions, You can also get more details about the virtual editions from each of the product datasheets or admin guides.