Vidyo was proud to participate as a platinum-level sponsor at G-Force, a customer engagement event hosted by Genesys. G-Force featured more than 100 educational and breakouts sessions and networking activities that explored a wide range of key topics, including digital transformation, customer journey management, hyper-personalization and the Internet of Things.
On the first day of the conference, Vidyo was named Genesys AppFoundry Partner of the Year for delivering high-definition video conferencing solutions to a number of large Genesys customers, as well as its investment in integrating with Genesys across desktop, chat, routing and reporting functions. The AppFoundry marketplace allows Genesys customers to discover, research and connect with a broad range of customer experience applications, integrations and services that address their unique customer needs.
Vidyo’s SVP of Marketing and Business Development, Sam Waicberg
with the AppFoundry Partner of the Year award
For the Demo Battle contest, Vidyo won the People’s Choice award – an award selected by G-Force customer and partner attendees. Vidyo’s video highlighted VidyoEngage for Genesys, which helps contact centers and service centers connect seamlessly with customers with the highest quality video over any device and any network.
Vidyo CEO, Eran Westman and VP of Customer Engagement Solutions, Ran Sharon with People’s Choice Award
Furthermore, Vidyo was the sponsor of the Giveback: A Journey of a Lifetime contest, a chance for G-Force attendees to make a difference by fulfilling a personal mission to give back to the community of their choice and make an impact through service. The winner of this year’s contest was Ramon Parada – see Ramon’s story of giving back here.
Vidyo CEO, Eran Westman, presenting Journey of a Lifetime award