#VidyoToolbox: Jumpstart Small Team Collaboration with VidyoOne+™!

vidyoone+What do you get when you combine the simplicity and affordability of VidyoOneTM with the flexibility of virtual edition infrastructure, interoperability and encryption with firewall traversal capability? We call it VidyoOne+™! The VidyoOne+ bundle comes with everything needed to start collaborating via Vidyo. It includes virtualized infrastructure software and endpoint software to connect users on mobile, desktop, and group systems including third party H.323 and SIP systems.

VidyoOne+ delivers up to 4k quality video and content sharing. Perfect for small team collaboration, participants experience rich face-to-face communication that is just a click away with calendar integration and guest link functionality. Plus, all of the standard Vidyo endpoints, such as VidyoRoom™, VidyoDesktop™, VidyoMobile™ and VidyoWeb™ are all supported!

So, what do you get with the VidyoOne+ bundle? VidyoOne+ includes:

    • VidyoPortal™ VE
    • VidyoRouter™ VE
    • VidyoGateway™ VE
    • Vidyo software client licenses for 100 users
    • VidyoLine licenses to support up to 10 concurrently connected users

Not enough? You can expand the VidyoLine capacity to 20 with optional VidyoLine expansion pack. At a cost equivalent to the included VidyoLines, VidyoOne+ is a 53% savings over buying the components individually! VidyoOne+ represents a tremendous value for small team collaboration.

If you’ve been wanting to connect your small team via Vidyo, VidyoOne+ is a great way to get started. Contact your authorized Vidyo reseller for more information. Check out the VidyoOne+ data sheet for details.

#VidyoToolbox posts highlight new product updates and features across the Vidyo portfolio. Stay tuned for continued updates!

Vidyo in India: Embracing Video Conferencing

Over the past few years in India, Vidyo has seen a significant upswing in adoption of its video conferencing technology, deployment of integrated video communications applications, as well as partnerships across verticals and with service providers– a true testament to the scale, flexibility and value of the VidyoWorks™ platform!

India Government Mobile Video Conferencing

VidyoMobile™ being used by the Government of Andhra Pradesh on a tablet. 

Because Vidyo works on virtually any device and network, either in the cloud or on premises – it is the perfect fit for the specific market challenges in India. With bandwidth being a constant obstacle, Vidyo is the foolproof solution to connect and collaborate using public Internet and wireless networks that can affordably scale as needed.

The need for reliable, scalable technology has become particularly relevant in the Government sector. The Andhra Pradesh & Telangana Conferencing Facility is an example of a colossal Vidyo deployment at the state level where more than 1,200 Vidyo rooms have been deployed across Andhra Pradesh & Telangana’s 23 districts and 1,100 Mandals.

To learn more on the Andhra Pradesh & Telangana Conferencing Facility watch this video case study.

Andhra Pradesh Technology Services (APTS) launched the massive network that provides the State Secretariat in Hyderbad with a direct video conferencing connection to all 1007 district zones across the state, facilitating visual interaction between top level officials and field level personnel.

The national and state governments’ focus on ensuring digital workflows has driven large scale adoption of Vidyo’s technology across multiple departments, from State High Courts to the Department of Financial Services and Department of Education to Premier Government Technical and Management Colleges such as the Indian Institute of Technology (IITs) and Indian Institute of Management (IIMs).

Vidyo partnerships with top service providers like SIFY and Arkadin have also contributed significantly to Vidyo’s success in India. Most recently, our partnership with Airtel, India’s number one telecom provider, has allowed Vidyo to not only grow its footprint, but has given us the opportunity to act as a key thought leader in the video communication and collaboration arena.

Airtel and Vidyo Economic Times

Every month over the course of the next year, Vidyo and Airtel, in conjunction with the Economic Times will be presenting to customers and prospects on the value of video conferencing in business work flow. Listen to our first cooperated effort on the power and potential of video collaboration and watch our TV segment on ET Now: Empowering Enterprises.

But of course Vidyo’s versatile technology is permeating several industries across India! Powerful integrations in the financial services space, such as IndusInd, provided India with the first “face-to-face” online banking experience, and Reliance Mutual, a top Capital Asset Management company in India, also uses Vidyo to power their Video Chat function that allows distributors to connect with Reliance Mutual experts. Together these companies are driving interest in Vidyo across banking services throughout India!

IndusInd Mobile Video Banking

VidyoWorks powers Video Branch, a mobile and desktop-based banking service deployed across India. 

And keep your ear to the ground for new Vidyo applications in Healthcare – yet another vertical that is recognizing the immense benefits of real time video communication. Multiple VidyoWorks integrations are on the horizon that will boost the quality of care and promote better patient outcomes in various healthcare platforms across the country.

With a population of more than 1.25 billion people, almost 980 million mobile connections, the impending launch of 4G services nationwide and around 300 million Internet connections* – the Indian market is ready to embrace the next generation of video communication.

Sunny Rao is general manager of India and can be reached at sarao@vidyo.com

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*http://gadgets.ndtv.com/telecom/news/telephone-connections-in-india-cross-1-billion-mark-telecom-minister-712083

#VidyoToolbox: Refresh Before the End of July and Save!

VidyoRoom Update

Vidyo is offering an exciting new promotion to provide customers with the opportunity to upgrade their aging Vidyo server infrastructure and VidyoRoom™ systems. This provides an excellent opportunity for Vidyo customers with Vidyo hardware products that are near end of maintenance to update with future-proofed virtual edition server software or with current generation Vidyo servers and VidyoRoom systems.

Eligible VidyoPortal™, VidyoRouter™, and VidyoGateway™ appliances can be refreshed with the latest equivalent Virtual Editions. With virtual edition infrastructure, you will more easily be able to keep pace with Vidyo’s innovations that are continuously improving the way people communicate and collaborate. Vidyo’s Virtual Edition line of infrastructure products afford the flexibility to leverage existing datacenter compute platforms and move easily from machine to machine as necessary. If you are not ready to go virtual, you can also refresh with the latest generation Vidyo server hardware. All this is available at up to 50% off MSRP until July 31, 2015 for replacement of eligible Vidyo appliances.

VidyoServer Update

The promotion also includes refresh options for VidyoRoom systems. Eligible second generation VidyoRoom systems can be updated to the latest generation VidyoRoom HD-230. The updated HD-230 was architected to deliver levels of security and stability that were not possible in the second generation products. The VidyoRoom HD-230 also delivers superior usability with an intuitive interface that users love and advanced features like calendar integration that make joining a VidyoConference™ call as simple as pressing a single button. Add in support for 4K resolution for participants and content, high frame rate content sharing with audio for streaming recorded video into conferences, new and improved remote control options and compatibility with all of the latest Vidyo software, and making the choice to update the eligible VidyoRoom systems at up to 40% off MSRP until July 31, 2015 is a no brainer.

Contact your authorized Vidyo reseller or Vidyo representative to find out if your systems are eligible and how to take advantage of this limited-time offer.

#VidyoToolbox posts highlight new product updates and features across the Vidyo portfolio. Stay tuned for continued updates!

#VidyoToolbox: It’s Easier Than Ever To Meet On Time with Vidyo

At Vidyo we believe the user experience is paramount. This belief is what first led us to develop the VidyoWorks™ platform that delivers reliable and high quality video that works over real-world networks. But a great in-call experience doesn’t matter if it is difficult to join the meeting in the first place, so we’ve made scheduling and joining meetings even easier.

We originally started by adding calendar integration to VidyoRoom™ and VidyoPanorama™. With a single push of a button you can instantly collaborate using Microsoft® Exchange® or Google™ Calendar.

Next we moved to our VidyoMobile™ client, by making it easy to schedule meetings using the built-in calendar on your mobile device. Scheduling meetings only takes a single tap inside the VidyoMobile app. Joining from your mobile device is easier too with your current Vidyo meetings displayed inside the VidyoMobile app; just tap to collaborate on the go.

VidyoMobile calendar supportVidyoMobile calendar support on Android tablet and iPhone

Today, we’ve made it even easier for desktop users to collaborate by developing Vidyo Extension for Microsoft® Outlook® and Vidyo Extension for Google Chrome™.  Scheduling Vidyo meetings is as easy as clicking a button on your calendar. But, what if you don’t have these extensions installed or are not an Outlook or Google Calendar user? No problem! With VidyoDesktop™ v.3.5.2 you can now simply click on the calendar button in VidyoDesktop to schedule a meeting. VidyoDesktop launches the default calendar application installed on your Mac or Windows PC.

Vidyo Desktop Calendar Support

VidyoDesktop Calendar Button

Please check the release notes for more details and software dependencies. Visit the Vidyo Support Portal for more details on what’s new and get upgraded today!

#VidyoToolbox posts highlight new product updates and features across the Vidyo portfolio. Stay tuned for continued updates!

 

Customer Engagement Best Practices: Adding Video Communication to Existing Compliance Recording and WFO Solutions

Call-Recording

In his 2014 book The Age of the Customer: Prepare for the Moment of Relevance, Jim Blasingame states that the Internet, mobile devices and associated applications have changed the millennia-old balance of power between sellers and customers and, for the first time in history, the customer is now in charge of the relationship. In The Age of the Customer, the customer controls the flow of information and increasingly expects sellers to connect with them on their terms.

If you are in the banking, insurance, healthcare or any other highly competitive and customer-centric market, you are no doubt experiencing this phenomenon as your customers demand mobile apps, online and personalized services available 24×7. The price for not keeping up with the trend? Lost customers, declining revenue and reduced wallet share.

Customer-Engagement-Webpage

In response, unprecedented numbers of businesses are launching video enabled customer services via ATMs, kiosks, embedding video communication capabilities into websites, and on mobile apps. In highly regulated industries, and in any business where recording and work force optimization (WFO) tools have been deployed, it is essential to leverage the existing contact center recording and work force optimization systems so the same level of regulatory compliance and analytics can be applied to video-based interactions as to traditional service channels. Vidyo’s real time interactive video communication engine can now be integrated with market leading recording and WFO solutions from industry leaders like NICE Systems.

If your customers have put you on the hot seat to add video to your customer service mix, you can feel confident that your investment in a compliance recording and workforce optimization solution can be extended to include video interactions

Look Out, Drone Stampede!

Vidyo Stampede Drone Slide

Well ok, not really, but this week Vidyo partner Stampede did announce that it is bringing drone-based video conferencing to life with Vidyo. How does it work? Drones connected to Vidyo endpoint software are able to bring live video feeds into a video conference, providing up-to-the minute bird’s eye-view content for those who need real-time visual information. Stampede’s new solution is a one-stop-shop for ProAV dealers – providing the hardware, software, training and consulting services needed for a complete drone deployment solution. See a video of the drone in action.

There is a lot of conversation around drones – but the novelty often overshadows their real-life applications for the enterprise and public sector. Drones can be used to bring eyes to situations more efficiently and easily. For example, helicopters are currently used to monitor and inspect oil pipelines and oil fields, which can rack up a cost of $1,500/ hour to operate, not including pilot or other personnel fees. A drone or unmanned aerial vehicle (UAV) could bring closer observation than a traditional helicopter at a fraction of the price. An especially relevant use case emerging this week is the use of drones to spot and better understand the behavior of sharks offshore in Southern California.

Drones Landing PadThe Drones Have Landed at InfoComm 2015!

Vidyo is already working closely with police, EMTs, emergency responders and internal communications agencies to help them enhance their current communications and video conferencing capabilities with live images from drones. The VidyoWorksTM software platform affords the flexibility to integrate with off-the-shelf video-enabled devices like drones, medical telemetry equipment, and smart glasses, and connect quality video streams over wireless Internet connections with a diverse set of endpoints.

This announcement coincides with InfoComm 2015, where Stampede and Vidyo are showcasing the solution at the Stampede Unmanned Vehicle University Drone Pavilion (#7042). Vidyo is committed to supporting its many partners at InfoComm2015 including Stampede, Ricoh (#4043) and Barco (#2529).

See a video of the drone in action and additional photos below!

Drone In Flight - VidyoUncaged Drone Stops by the Vidyo Table

Drone Cage InfoCommThe Drone Cage

Vidyo Receives Partner of the Year Recognition From Intel for Workplace Transformation Solutions

 

Intel Award and Vidyo

Vidyo was recently selected as a winner of the Partner of the Year award in the category of Workplace Transformation Solutions at the 2015 Intel® Solutions Summit (ISS) North America.

Intel Solutions Summit is one of the most prestigious channel events in North America. This invitation-only conference enables top-tier Intel Technology Providers to connect with other Intel channel partners, Intel executives and receive updates on the latest technologies, market trends and Intel product innovations. Each year, Intel honors its Platinum partners for excellence in various categories. The Partner of the Year award in Workplace Transformation Solutions recognizes the Intel partner that adds value for the end consumer through integration of hardware, software and services to deliver increased collaboration without wires or passwords.

Vidyo’s alternative approach to expensive, network-dependent video conferencing solutions leverages the VidyoWorksTM software platform and APIs to deliver a simple, high-quality, embedded visual communications. To open new use cases that fully leverage the power of the VidyoWorks platform, Vidyo selected the Intel NUC as the hardware platform to move its multi-party software endpoint solution beyond the conference room. Today, the entire Vidyo solution runs on Intel platforms, from the software based infrastructure that provides the video conferencing, interoperability and recording services, to the clients that run on PCs, laptops and mobile devices as native apps or inside web browsers. Used to power self-service kiosks with live video assistance, light weight medical carts for mobile telemedicine in clinical settings, huddle spaces throughout enterprises to facilitate seamless collaboration regardless of location, and many other diverse applications, Vidyo and Intel are enhancing productivity and transforming work place solutions through effective visual communication.

“Intel is proud to honor our outstanding partners within the computing industry,” said Todd Garrigues, Director of North America Partner Marketing. “We feel privileged to showcase partners who demonstrate and deliver innovative customer solutions based on Intel technologies.”

Vidyo has worked closely with Intel over the years and is proud to receive this recognition for Workplace Transformation Solutions. From delivering the first mobile multipoint video conference on an Intel mobile platform in 2010 to enabling video collaboration on virtually any device today, Intel is an important part of Vidyo’s past and future.

Intel Award - Bala

Bala Pitchandi, Director of Engineering, Vidyo, receives the Workplace Transformation Partner of the Year award at ISS 2015

 

#VidyoToolbox: Vidyo Infrastructure 100% Virtualized

Vidyo Interface Vidyo is the leader in virtualized video communications infrastructure. In 2012 we started by virtualizing the VidyoRouterTM, a highly efficient and scalable virtualized media server. In 2013 we added virtualization support for VidyoPortalTM to provide highly scalable call control and management. Last year our focus shifted to virtualizing our interoperability servers, delivering virtual editions of our transcoding and interoperability servers for third party H.323, SIP, Microsoft Lync, and WebRTC. We are excited to announce that we have now extended virtualization support to the final product in our infrastructure portfolio: VidyoReplayTM.  This means all Vidyo infrastructure components are now available and fully supported as virtual appliances. The VidyoReplay VE (virtual edition) delivers all of the same features available in the appliance version of VidyoReplay but in a more flexible virtual appliance form factor. Like the appliance version, VidyoReplay VE can be clustered to scale recording capacity for any sized deployment. VidyoReplay Virtualization In addition to adding virtualization support for VidyoReplay, we have made updates recently to all of our VE products. This includes:

  • VidyoGateway VE and VidyoReplay now automatically detect allocated resources and adjust capacity to fit. This allows you to manage your VM resources more efficiently and optimize your Vidyo deployment specific to your organization’s needs.
  • Virtual editions of Vidyo infrastructure can now be run co-resident with other applications allowing you to utilize CPU resources even more efficiently.
  • The resource allocation and reservation figures have been optimized on most products delivering more capacity per vCPU resource, which is particularly useful when your VMWare environment is limited to 8vCPU virtual machines.

Virtualization doesn’t stop with the data center. Organizations that have chosen to deploy VDI on the desktop no longer have to sacrifice video quality or forgo real-time collaboration in their VDI environment. In the summer of 2014, Vidyo also released VidyoDesktop VE, providing support for Citrix XenApp or XenDesktop. Check out our white paper on virtualization for more information on Vidyo’s virtualized infrastructure and desktop solutions, You can also get more details about the virtual editions from each of the product datasheets or admin guides.

Customer Engagement and Video Conferencing on Wearables at Enterprise Connect 2015

Customer-Engagement-Video-Conferencing

Vidyo will attend Enterprise Connect in Orlando, Florida March 16-19 with a focus on video enabled customer engagement solutions for more personal online customer interactions that build brand loyalty and create upsell opportunities across various industries. eCommerce has become a double edged sword for enterprise. On one hand, it provides customers with the convenience they demand for any time, anywhere access to the enterprise’s offerings. On the other hand, eCommerce has turned the enterprise into a faceless web presence that breaks the personal relationship with the customer which is vital to brand loyalty.

With Vidyo enabled customer engagement, enterprises get the best of both worlds with the combination of the convenience and exposure of online service and high touch personalized customer care that is rooted in rich, personal video interactions on any network, with any device.

The VidyoWorks™ platform is a clear choice for high-touch customer service and enables companies to embed visual communications into the web portals or existing contact center infrastructure of financial services, healthcare, and retail organizations to become an integrated component of workflow or business processes. In fact, some of the world’s leading banks have selected VidyoWorks to power their mobile and desktop-based banking services for secure HD video meetings between customers and service reps, branch managers and portfolio executives.

Enterprise Connect 2015 Logo

During Enterprise Connect, Vidyo will demonstrate its customer engagement reference design and several customer engagement applications built upon the VidyoWorks platform in addition to a host of other visual enablement use cases. Visit the Vidyo Booth, #621, to experience the following demos:

    • Field Service Smart Glasses Demo with Vuzix
    • Vidyo Enabled vGreet Kiosk
    • American Well Direct to Patient Care on Desktop and Mobile
    • Vidyo’s Contact Center Reference Design
    • 4K Conference with VidyoRoom
    • VidyoConferencing Universal Meeting Demo

Vidyo executives will also be featured in a series of panels and speaking engagements throughout the conference! Be sure to mark your calendars for the following sessions:

    • Tuesday March 17, 12:30 PM: Revolutionize work flow and brand loyalty with Vidyo-enabled customer engagement, Theater Session with Joan Vandermate, VP Marketing, Vidyo (Showfloor)
    • Wednesday March 18, 8:00 AM: Video Everywhere: What Happens to Your Workflow? Panel Session with Ofer Shapiro, Co-Founder and Vice Chairman, Vidyo (Room Sun C)

VidyoWorks enables dozens of applications across the enterprise with adaptability and scale, leveraging new devices and endpoints as they emerge. One recent example is VidyoWorks on smart glasses, which was selected as a finalist for the Best of Enterprise Connect award.

Smart Glasses Application Field Service

The implementation of VidyoWorks APIs on smart glasses enables amazing see-what-I-see and augmented reality applications with the promise of advancing enterprise communications across industries. Applications range from remote expert assisted field service, surgical tele-mentoring, first responders for telestroke, real-time virtual real estate tours, retail product demonstrations, law enforcement and military missions. Vuzix is the first smart glasses maker to feature this solution on its enterprise-grade Vuzix M100 smart glasses.

Smart Glasses Application Healthcare

For more information please visit the Vidyo booth during Enterprise Connect 2015 (Booth #621), March 16-19 in Orlando, Florida or contact press@vidyo.com if you’d like to schedule a briefing. See you at Enterprise Connect!

 

 

 

Samsung Galaxy S6 and VidyoMobile Enable Video Conferencing for the Enterprise

Samsung Galaxy Shot

The All New Samsung Galaxy 6 Edge

Today Samsung announced the Galaxy S6 and Galaxy S6 Edge smartphones at Mobile World Congress in Barcelona, two amazing devices for videoconferencing! The Galaxy S6 phones feature a 5.1-inch Quad HD (QHD) Super AMOLED screen offering users the highest pixel density of 577ppi and enhanced outdoor visibility with a brighter display (600cd/mm) and a powerful camera for an unmatched user experience.

We’re pleased to announce that VidyoMobile on the Galaxy S6 enables the first QHD video conference on a smart phone. VidyoMobile was selected as a preferred app in the Samsung Galaxy App store and Vidyo was selected to demonstrate VidyoMobile and Samsung Flow in Samsung’s booth at Mobile World Congress. Samsung will ship the Galaxy S6 later in April and VidyoMobile will be featured in the Galaxy App store beginning later this month.

Vidyo and Samsung

Vidyo’s Sam Waicberg with Samsung’s David Eun, Executive Vice President and Head, Open Innovation Center, and Tim Baxter, President and COO of Samsung Electronics America

Vidyo will be demonstrating integration with Flow, a Samsung technology for seamless transition of applications and data across devices in the Samsung booth during Mobile World Congress. To see a demonstration of a live videoconference using VidyoMobile being passed seamlessly from a Samsung smartphone to a Samsung tablet using Flow, visit Hall 8.1 March 2-5, or visit our YouTube ChannelContact us to learn more about VidyoMobile.

VidyoMobile leverages the innovative features of the Galaxy S6 to bring the highest quality video conferencing experience to users in the home, office, or on- the-go. As a leader in the global smartphone market, Samsung will give millions of users an easy, high performance means of connecting to Vidyo’s industry-leading visual collaboration platform and we are pleased to partner with them to address our customers needs in the healthcare, financial services and government markets.

Samsung has tremendous visibility at the show and it’s great to partner with one of the hottest companies at the world’s largest mobile show. If you’re at Mobile World Congress come see us in Samsung’s booth in Hall 8.1 where you’ll find us along side Samsung Partners SAP, Salesforce, FireEye and others.

Samsung Flags

Samsung Flags outside the Convention Center

Vidyo-Sinage-web

Vidyo Mobile at the Samsung Booth

Vidyo-Booth-web

Convention Attendees Watching a Vidyo Demo at the Samsung Booth

Vidyo-MWC-web

What’s Next for Vidyo? Follow us on LinkedIn, Facebook and Twitter for real-time updates!

 

Sam-Waicberg

Sam Waicberg is Senior Vice President of Strategic Accounts