Amplify Jive Social Business Interaction with Real-Time Collaboration

Back in the day, employees gathered around the corporate water cooler to chat about everything from brainstorming the next great product innovation or closing on loose ends from the last team meeting. Regardless of the topic of discussion, the water cooler was a place where people connected with one another. In this simple way, team-based productivity was organically amplified, synergizing workers and increasing productivity. Such gatherings of like-minded individuals were often the spark that ignited innovative business strategies.

Esna iLink

Esna iLink for Vidyo allows users to seamlessly join a conference with the click of a button.

This idea carries through to today’s work environments, where quality team-based productivity begins when companies increase the ability for individuals to connect with one another. This can be a challenge, however, with remote and mobile employees often outnumbering their office-based associates. Enabling employee conversations and collaboration is just as vital to business objectives today as it was decades ago when the water cooler brought workers together. Now, however, companies must think outside of the box to keep employees connected.

Developing this capacity requires real-time communications solutions—enhanced with HD-quality and multipoint video. This technology enables modern day remote/mobile working teams to still have valuable collaboration experiences no matter where they are or from which devices they’re working. Just think about your own work style: chances are you and most of your peers already use video technologies at home, making it all the easier to quickly join a real time video session from whatever business communications process you’re using.

More and more people today are working in cloud applications vs. on-premise desktop applications. In fact a recent study by the 451 Group found that 45% of global enterprises are running production level cloud apps, and users want their communication tools available inside these apps. Recognizing this great need, Esna, the leader in embedded real-time collaboration, and Vidyo, the leader in software based video collaboration, have partnered up to bring business leaders and their teams the best of both worlds.

Esna’s mission is to enable users with the ability to communicate and collaborate with their peers, customers and partners without having to toggle in and out of different applications. We embed real-time collaboration into the cloud apps that people use everyday like Salesforce, Google Apps for Work, and now integrates the VidyoWorks™ platform with Jive Software to provide a scalable, affordable, unparalleled visual communications experience over any IP network, with just a click of a button.

Esna iLink for Vidyo seamlessly embeds the power of Vidyo’s software based platform inside Jive. With iLink for Vidyo, users can simply “click to Vidyo” to start and join video conferences with participants inside and outside their organization. They will also be able to:

  • Start an instant conference with any Jive user from their contact card or profile page
  • Initiate a conference with group members in a Jive group
  • Start a conference with co-authors from any Jive document
  • Post a conference with links into the Jive activity stream

Customers can expect to see Esna iLink for Vidyo integrated with Jive at JiveWorld 2014, taking place October 21-23 at the Cosmopolitan Las Vegas. iLink for Vidyo will be demonstrated in Esna booth S4 and Vidyo booth TS11. The solution is currently available as beta – click here for a free trial.

Esna takes pride in partnering with transformative industry leaders such as Vidyo who are fiercely committed to delivering on team connectivity. Jive is just the first of a variety of cloud applications in which Esna will be embedding Vidyo, so stay tuned!

LeeLee Ho, Vice President Marketing, Esna
Lee has nearly 20 years of leadership experience as a strategist and product pioneer in marketing, business development, product management and change facilitation. Lee has an extensive background in the creation and implementation of long-term growth strategies for enterprise solution providers.

 

Many of the products and features described herein remain in varying stages of development and will be offered on a when-and-if available basis. The product plans, pricing, specifications, and descriptions are provided for information only and are subject to change without notice, and are provided without warranty of any kind, express or implied. Vidyo reserves the right to modify future product plans at any time.

How to Best Utilize Telemedicine to Manage Chronic Care

Visual Communication Technology for Healthcare

A couple of weeks ago at the ATA Fall Forum conference, I participated on an industry panel titled, “Telemedicine & Chronic Care – What Does the Evidence Show? A Review of Findings from Scientific Studies.” The distinguished panel commented on the findings of Dr. Rashid Bashshur’s thorough studies on telemedicine and chronic care.

This is an extremely hot topic for healthcare systems as the number of chronic patients is on the rise. Due to many demographic and lifestyle reasons, chronic care is topping 70 percent of the healthcare expenditure and is expected to increase.

As the vendor representative on the panel, I provided commentary specific to the operational aspects of setting up a telemedicine program designed to help manage chronic care. To do this successfully, here are my two main recommendations:

1.     Think BIG!

Many of the programs established for chronic care management only covered a few hundreds or thousands of patients, and many of them were experimental and short-lived. It’s hard to examine the real impact on the quality of care and associated costs without such programs being mass deployed. Moving forward, in order for such programs to succeed, they should be designed accordingly, with the ability to scale and cover thousands or even tens of thousands of patients. Here are some of the considerations:

  • Commercial sustainabilityAnalyze what the cost of adding a new patient to the program would be, and the expected return on investment. Be sure to confirm the commitment of the investment source.  I have seen quite a few programs die when the grant that was used to start it dried up.
  • Measure criteria of success It’s important to define the criteria of success and related measurements to assure that the program stays on track.
  • Training and adoptionPrepare a training program for your staff as well as for patients. Don’t rely solely on a few enthusiastic champions to provide ad hoc guidance to all users and patients. Last I checked, they generally don’t teach how to properly sit and engage in front of a webcam during medical school.
  • Network designScalability is one of the most crucial factors to a telemedicine deployment. Design a scalable network topology with multiple datacenters, and one that is easily upgradable. My recommendation? Bet big on software.
  • Technical support The user experience is ultimately the key to adoption. Go with an intuitive user interface that minimizes the support required to onboard new clinicians and patients. Think about how many people you would need to staff at your helpdesk if your solution is difficult to learn and use.

 2.     Think FLEXIBLE!

We have witnessed that telehealth leads to behavioral change. You should design your service to be flexible and accommodate such change, while having the capability to adapt to different workflows.

One example that I like to use is from a Vidyo customer in the Netherlands that provides online telepsychiatry services. When visiting them a couple of months ago, they told me that when they introduced their telemedicine solution, the whole pattern of interaction between their therapists and patients changed. Instead of having one hour, pre-scheduled sessions with the therapist, patients are now moving to much shorter, more frequent ad-hoc sessions of about ten minutes each. They contact their therapists when they are actually in need of immediate consultation, not when the sessions are scheduled. This makes the service much more effective while also saving time for the providers, who can see patients at a moment when care is critical resulting in significantly improved patient outcomes.

Lastly, when designing a patient-facing telemedicine service, the healthcare system needs to prepare to adopt workflows that will undoubtedly change over time. When choosing a platform to enable the telemedicine service, it should provide the flexibility to address a number of different scenarios, such as adjusting scheduled meetings to ad-hoc, changing capacities and patterns of usage, and adopting new medical and consumer devices that integrate with other essential peripheral medical processes like Electronic Health Records (EHRs).

Have you successfully deployed a telemedicine solution to manage chronic care? What other considerations would you recommend?

JaveedSiddiqui Amnon brings more than 15 years of experience in the telecommunications market. Before joining Vidyo in October 2009, Amnon was the Chief Technology Officer at Keisense Inc., an innovator in the field of textual user interface for Computer Electronics devices. Previously, he served as Vice President of Business Development at RADVISION, where he was responsible for the company’s strategic partnerships and for the definition of the company’s product offering to the service providers market. Amnon holds a Sc.D. Degree in Electrical Engineering from the Technion, Israel Institute of Technology.

#VidyoToolbox: 4K is Now Just a Click Away with VidyoRoom v3.2.4

We just released updated VidyoRoom™ v3.2.4 software, providing users with high quality video conferencing and new scheduling capabilities. Now, VidyoRoom HD230 and VidyoPanorama™ customers have access to an enhanced feature set, including Ultra HD (4K) capabilities unlike any other video conferencing solutions on the market today. Additionally, joining a scheduled meeting from your room system has never been easier with an enhanced calendar integration feature.

Vidyo Panorama

Here are more details on some of new features available with VidyoRoom v3.2.4, available via a free software upgrade included with a customer’s annual maintenance subscription:

  • Phenomenal 4K Performance: Richer collaboration is possible with the ability to display highly detailed content that is greater than HD resolution on a 4K display in full native resolution. No information is lost in down scaling, allowing all participants to see content in full detail. Ultra HD quality is especially helpful when showing dense spreadsheets, fine detail CAD drawings, hi-res artwork for marketing campaigns, or any content where detail matters. Some additional benefits include:
    • In multipoint calls, each participant tile is higher resolution for better clarity. With a 4K (3840 x 2160) resolution display there are enough pixels to view 4 x 1080p participants in native resolution. At that size and quality, you’ll feel like the remote participant is standing on the other side of a glass panel instead of miles away in front of a camera.
    • Customers can save time and money on installations of new rooms by hanging a single larger 4K display rather than multiple 1080p displays.  The result is also aesthetically more pleasing.
  • Exchange Calendar Integration: When scheduling meetings in physical rooms, most organizations reserve the space by adding a Microsoft® Exchange entry for that room to their calendar invite. Now you can associate that active directory entry with the VidyoRoom system so that any meetings booked will appear on the VidyoRoom user interface. Even better, if the meeting is scheduled to have remote participants and includes a Vidyo click-to-connect link, that meeting becomes a single click card on screen so that participants can simply tap to join.  Additionally, the VidyoRoom control API has been extended to enable third party control systems, such as Crestron® and AMX®, to take advantage of the new calendaring functionality. It’s never been easier to join a Vidyo meeting.

VidyoRoom

There are many other features enhancements in this release. Please check the release notes for more details and software dependencies. Visit the Vidyo Support Portal for more details on what’s new and get upgraded today!

#VidyoToolbox posts highlight new product updates and features across the Vidyo portfolio. Stay tuned for continued updates!

* VIDYO®, Vidyo logos and icons and trademarks of the VIDYO™ family of products are trademarks or registered trademarks of Vidyo, Inc., registered with the United States Patent and Trademark Office and/or in other jurisdictions.  Microsoft® is either a registered trademark or a trademark of Microsoft Corporation in the United States and/or other countries. Other trademarks are the property of their respective owners.

#VidyoToolbox: Mobile minded – New VidyoSlate v2.1 Features

VidyoSlate™, our mobile video conferencing application that makes it easy to share documents directly from your tablet, has always been a handy second screen option for desktop and conference room environments. Many times, especially with frequent on-the-road employees, a tablet may be the only screen available to participate in a VidyoConference. We’re now making it even easier for tablet users to participate in interactive video meetings and collaborate on content with a new version of the VidyoSlate application. VidyoSlate v2.1 for iOS® operated devices gives users full two-way audio and video conferencing capabilities while viewing, sharing and annotating content, making it a feature-rich mobile alternative to web conferencing.

Tablet participants can collaborate in real time via enhanced sharing, whiteboarding and annotation features

Tablet participants can collaborate in real time via enhanced sharing, whiteboarding and annotation features

We’ve also extended the ability to share content from your tablet across different platforms. In addition to supporting Box and Dropbox applications, VidyoSlate now supports Google Drive™ allowing mobile users to share files directly from their Google Drive account into the conference.

A free app from the Apple® App StoreSM online store, VidyoSlate connects to your existing VidyoConferencing™ system or your account with an authorized Vidyo cloud service partner. Download the latest version of VidyoSlate to enjoy richer content collaboration today!

#VidyoToolbox posts highlight new product updates and features across the Vidyo portfolio. Stay tuned for continued updates!

VIDYO®, Vidyo logos and icons and trademarks of the VIDYO™ family of products are trademarks or registered trademarks of Vidyo, Inc., registered with the United States Patent and Trademark Office and/or in other jurisdictions.  iOS® is a registered trademark of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries. Google Drive™ is a trademark of Google, Inc.. Apple® and App StoreSM are trademarks or service marks of Apple, Inc., Registered in the United States and other countries. Other trademarks are the property of their respective owners.

Ebola Patient at the Nebraska Medical Center Uses Vidyo to Communicate with Family and Physicians

Vidyo continues to be used for new and interesting applications in the healthcare industry. When face-to-face human interaction is not possible, Vidyo has become a critical component of healthcare, allowing patients access to doctors, nurses and their families from wherever they may be.

In the case of Dr. Richard Sacra, the patient currently being treated for Ebola at the Nebraska Medical Center’s specialized Biocontainment Patient Care Unit, visiting with his wife through Vidyo has provided a bit of comfort during a difficult time.

By utilizing a secure Vidyo connection, Dr. Sacra has been able to communicate face-to-face with his wife as well as physicians and nurses from the isolation unit while his care continues.

Ebola patient Dr. Richard Sacra speaks with his wife via Vidyo from the Biocontainment Unit, the largest facility of its kind in the United States. Photo provided by The Nebraska Medical Center.

Ebola patient Dr. Richard Sacra speaks with his wife via Vidyo from the Biocontainment unit, the largest facility of its kind in the United States. Photo provided by The Nebraska Medical Center.

“The Nebraska Medical Center is a highly innovative, state-of-the-art healthcare institution, that requires superior, dependable technology,” said Ofer Shapiro, CEO, Vidyo. “Vidyo enables physician-to-physician collaboration, physician-to-patient consultation and patient-to-family connections, providing peace of mind and comfort when in person visits are not possible. Our platform allows physicians to communicate with patients wherever they are: hospitals, nursing homes, remote clinics, home environments and now in Biocontainment units.”

We hope Vidyo can continue to help with communication and collaboration as the world rallies together in the fight against the Ebola epidemic.

#VidyoToolbox: Easier collaboration and improved desktop video conferencing quality with VidyoDesktop v.3.3

Sharing capabilities are crucial in a video conferencing deployment, both from a content perspective as well as user settings. Have you ever been in a videoconference room and wanted to share an important document, but the details were so fine that other participants couldn’t see them well? Or perhaps you just weren’t quite ready to join a call with your video feed live for all participants to see you take a huge bite of your lunch. Our newly released version of VidyoDesktop™ v.3.3 now offers two new sharing capabilities, one enhancing shared content and the other providing users with more control over their initial presence.

Ultra HD (4k) Support

Many organizations rely on video capabilities to complete important tasks and execute on timely business decisions. The ability to share detailed content via a high resolution video connection is exceedingly important across a number of industries – healthcare, design and manufacturing just to name a few. Through Vidyo’s powerful VidyoRouter™ infrastructure, the VidyoDesktop v3.3 client, is capable of transmitting and receiving up to Ultra HD (4K) video. Now when collaborating on content shared during a Vidyo call and using a 4K monitor, you can see highly detailed content with exceptional clarity, and without an interrupted video stream due to high quality content sharing. No more squinting while trying to read detailed blueprints or schematics, or any other document demanding ultra-high resolution; the content is crisp and clear providing rich detail and incredible HD video quality.

Join Call Options

Sometimes you want to join a meeting just to share your screen, or aren’t ready to fully “go live” when joining. New features available in VidyoDesktop v.3.3 let you join a conference just to screen share, or with your choice of camera, microphone or speakers initially turned off so that you don’t get a distracting feedback loop from the room system audio or unintentionally present yourself to all participants when you weren’t prepared. For example, you can join just to wirelessly share over WiFi directly from your laptop into a meeting you’re already participating in over a room system. Or when joining from a noisy environment, you can pre-mute your microphone instead of racing to mute it right after you join.  Of course, once in a meeting, you have full control over your sharing, camera, microphone and speaker settings and can change to another mode whenever you want, and can always see a list of all participants connected to a meeting.

VidyoDesktop v3.3

There are many more great features in this release and they are all available to Vidyo customers with an active support contact. Please check the release notes on the Vidyo Support Portal for more details and software dependencies

#VidyoToolbox posts highlight new product updates and features across the Vidyo portfolio. Stay tuned for continued updates!

VIDYO®, Vidyo logos and icons and trademarks of the VIDYO™ family of products are trademarks or registered trademarks of Vidyo, Inc., registered with the United States Patent and Trademark Office and/or in other jurisdictions.  Other trademarks are the property of their respective owners.

 

VidyoDesktop VE Delivers Multi-Point Scalable Video Conferencing For Citrix XenDesktop and XenApp

Today we are pleased to announce VidyoDesktop™ Virtual Edition (VE), a video conferencing desktop client that supports Citrix XenDesktop® and XenApp® virtualized solutions. As large-scale adoption of virtual desktop solutions continue, users need access to consistent, high-quality video from any location without being tied to a single client. To read about Citrix’s view on today’s news, check out this blog post from Derek Thorslund, Director of Product Management, Citrix.

VidyoDesktop VE 1

VidyoDesktop VE allows users working in a Citrix XenDesktop or XenApp environment to collaborate real-time through secure, multi-point HD video

Because of applications like VidyoDesktop VE, enterprises – and their increasingly mobile workforce – can now easily broaden their video communications solutions and extend the value of desktop virtualization, with HD quality video, audio and content collaboration. Through universal meeting invitations that are automatically generated as emails or calendar invites at the click of a button, users simply click-to-connect like a web conference. This can all be done in blended mobile, thin and full client environments, which means increased business agility and productivity for users.

VidyoDesktop VE 2

VidyoDesktop VE connects with a number of endpoint form factors via the Vidyo infrastructure

Vidyo’s software-based architecture is well known for its consistent video quality that can work on any device and varying networks. That’s why it’s a great fit for Citrix mobile users who are looking to centralize control and security for their business while reducing costs. Vidyo’s optimized architecture separates video and VDI traffic, which in turn optimizes bandwidth management. By ensuring secure, multi-point video communications, VidyoDesktop VE is the perfect solution for XenDesktop and XenApp users.

To learn more about VidyoDesktop VE for XenDesktop or XenApp, click here!

Vidyo Raises $20 Million to Address Visual Communication in “Internet of Things”

Today Vidyo announced a $20 million round of financing to accelerate the company’s efforts to deliver visual communication solutions that address the explosion in the “connected world” as millions of new devices, appliances, services, platforms and workflow/business processes connect businesses and individuals online at work, at home, in their car or through wearables.

 

VidyoWorks-Addressing-IoT[4]

 

Every day there are announcements of new connected solutions or applications in healthcare, banking, government or enterprise solutions visually connecting people at work. Vidyo makes it possible today to integrate visual communication into these applications, and many others, anywhere, using commodity devices that exist today and will support new applications as they emerge. While the focus of the ‘Internet of Things’ up until now has been on machine-to-machine applications, we are seeing strong demand to visually connect people into workflows for person-to-person applications in the workplace, on the road or at home, all federated with the Internet of Things. We recently spoke with Don Clark from The Wall Street Journal about our vision of how Vidyo will power new applications in the Internet of Things.

Vidyo is powering integrated visual communication in large-scale online banking, healthcare, government and enterprise applications. Vidyo technology is currently deployed in individual networks with capacity exceeding hundred of millions of minutes per year, in other networks exceeding 1,200 VidyoRoomTM systems, and in new form factors and applications such as hospital beds and gaming systems. Vidyo works over public networks and can address the massive scale required for IoT applications, and can be integrated into a company’s workflow or business processes, at the right quality and price point. Click here to learn more about integrating visual communications into any device, any network or any application.

 

Ofer Shapiro, Vidyo co-founder and CEO, has been an innovative force at the heart of major architectural transformations in the videoconferencing industry since 1996. He was integrally involved in the development of the H.323 specification and the first IP based multi-point control unit architecture and gatekeepers, developed the use of H.264 Scalable Video Coding (SVC) for video conferencing, and led the development of a new media relay based architecture- the VidyoRouter. Ofer is a named inventor on 40 issued and 28 pending patent families. He was named a World Economic Forum Technology Pioneer, and received the Wall Street Journal Innovation Award for Disruption in the category of Internet, Networking and Broadband. 

 

Vidyo Introduces Industry’s First Ultra HD Soft Room System

 

4K-room-web

 First Ultra HD Soft Room System perfect for customers that require remote participants to see fine details of shared content, like spreadsheets, CAD drawings or medical images.

If yours is like most companies, there are a significant number of collaboration spaces in your organization that are not yet videoconferencing enabled. Given the global nature of our economy today and the well documented productivity benefits of visual collaboration, it begs the question “why haven’t group video conferencing solutions become more pervasive?” The answer boils down to cost and user experience.

Vidyo’s uniquely adaptive software-based architecture has always leveraged the performance benefits of the ever-evolving PC market. It’s no exception that we are able to take advantage of new device enhancements, like 4K displays, to deliver an ever-improving user experience through software only upgrades. Ultra HD as a software only upgrade to our infrastructure, the VidyoRoom™ HD-230 and VidyoPanorama™ 600 are the latest examples of how software solutions protect customer investments where competitive hardware approaches end up obsolete within months of purchase. To make video more pervasive throughout collaboration spaces, the enterprise needs to think differently about the makeup of a group solution for huddle rooms or conference spaces…and now they can.

Today, Vidyo introduced the VidyoRoom SE (Software Edition), the world’s first Ultra HD capable software room system that supports the equivalent screen real estate of 4 x 1080p displays on a single seamless 4K elastic canvas that can be used to render greater than HD shared content in full native resolution. As an installable soft-client, VidyoRoom SE turns off-the-shelf computing platforms into fully functioning group systems with important features like:

  • Far End Camera Control (FECC)
  • Simple single button press calendar integration
  • Shared content automatically rendered on second screen when present
  • Remote controllability from room automation systems, tablets using the free VidyoRemote application or the hand-held remote control

Pair, for example, the VidyoRoom SE with the newest, most cutting edge USB PTZ camera, audio device and display – like off-the-shelf 4K or 1080p monitors, and you have a solution that sets a higher bar for room system performance while making it economically desirable to Vidyo-enable every collaboration space, in the enterprise, including huddle rooms.

 

huddleroom-workspace-web

VidyoRoom SE turns a convenient meeting place into a Vidyo-enabled workspace or “huddle room”.

With game-shifting innovations from Vidyo, the economics and logistics of video collaboration are radically changing for the better. Businesses are free to choose “best-of-breed” solutions and build integrated, multivendor systems using off-the-shelf, commodity hardware that make prices much more affordable, and configured to their particular need.

To get more information on today’s announcement, click here!

Many of the products and features described herein remain in varying stages of development and will be offered on a when-and-if available basis. The product plans, pricing, specifications, and descriptions are provided for information only and are subject to change without notice, and are provided without warranty of any kind, express or implied.  Vidyo reserves the right to modify future product plans at any time.

 

MarkNoble4aMark Noble is the VP of Strategic Marketing at Vidyo where he brings over 19 years of experience in the telecommunications and visual collaboration spaces. Mark works closely with customers and partners to develop new opportunities to lower their business and operations costs, while improving productivity and results, via Vidyo solutions. In addition, Mark works closely with the Sales and Marketing teams on positioning, messaging and product marketing programs. Mark’s experience ranges from engineering to business management. Before joining Vidyo, Mark worked at Bell Labs and on the AT&T Wireless account for Lucent. He also managed the development programs at UTStarcom for all wireless and IP softswitch products. Mark is adept at understanding new technologies and identifying new market opportunities that translate into profitable businesses.

 

Video Collaboration on iPads and Android Tablets

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At Vidyo, we believe collaboration is king. While some vendors are playing catch-up – trying to perfect their own video collaboration solutions– Vidyo has already made available VidyoSlate™, a FREE app that allows your tablet to become the ideal second screen content share for any video conference. No more eye-strain, even if you are in the back of a conference room – VidyoSlate gives you the advantage of viewing every piece of information on your own tablet. VidyoSlate is available now on iOS and in Beta for Android.

IMG_SlateScreenshot

VidyoSlate, introduced Fall 2013, enables participants to easily share, view and annotate documents from your iOS or Android tablet. Participants can mark-up and highlight relevant content, simply by using the pen, highlighter and laser pointer tools within the app, creating a dynamic, real-time collaboration environment – right in the palm of their hands!And there’s more! Your work need never be lost – because you can save edits and retrieve documents from your tablet, Dropbox and Box or simply email attachments from the VidyoSlate app to your fellow meeting members.

The integrated calendar lets you view invitations in the app making it simple to directly join a conference. And two-way audio support for VidyoSlate makes it even easier to participate in a collaborative call.

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