#VidyoToolbox: Refresh Before the End of July and Save!

VidyoRoom Update

Vidyo is offering an exciting new promotion to provide customers with the opportunity to upgrade their aging Vidyo server infrastructure and VidyoRoom™ systems. This provides an excellent opportunity for Vidyo customers with Vidyo hardware products that are near end of maintenance to update with future-proofed virtual edition server software or with current generation Vidyo servers and VidyoRoom systems.

Eligible VidyoPortal™, VidyoRouter™, and VidyoGateway™ appliances can be refreshed with the latest equivalent Virtual Editions. With virtual edition infrastructure, you will more easily be able to keep pace with Vidyo’s innovations that are continuously improving the way people communicate and collaborate. Vidyo’s Virtual Edition line of infrastructure products afford the flexibility to leverage existing datacenter compute platforms and move easily from machine to machine as necessary. If you are not ready to go virtual, you can also refresh with the latest generation Vidyo server hardware. All this is available at up to 50% off MSRP until July 31, 2015 for replacement of eligible Vidyo appliances.

VidyoServer Update

The promotion also includes refresh options for VidyoRoom systems. Eligible second generation VidyoRoom systems can be updated to the latest generation VidyoRoom HD-230. The updated HD-230 was architected to deliver levels of security and stability that were not possible in the second generation products. The VidyoRoom HD-230 also delivers superior usability with an intuitive interface that users love and advanced features like calendar integration that make joining a VidyoConference™ call as simple as pressing a single button. Add in support for 4K resolution for participants and content, high frame rate content sharing with audio for streaming recorded video into conferences, new and improved remote control options and compatibility with all of the latest Vidyo software, and making the choice to update the eligible VidyoRoom systems at up to 40% off MSRP until July 31, 2015 is a no brainer.

Contact your authorized Vidyo reseller or Vidyo representative to find out if your systems are eligible and how to take advantage of this limited-time offer.

#VidyoToolbox posts highlight new product updates and features across the Vidyo portfolio. Stay tuned for continued updates!

#VidyoToolbox: It’s Easier Than Ever To Meet On Time with Vidyo

At Vidyo we believe the user experience is paramount. This belief is what first led us to develop the VidyoWorks™ platform that delivers reliable and high quality video that works over real-world networks. But a great in-call experience doesn’t matter if it is difficult to join the meeting in the first place, so we’ve made scheduling and joining meetings even easier.

We originally started by adding calendar integration to VidyoRoom™ and VidyoPanorama™. With a single push of a button you can instantly collaborate using Microsoft® Exchange® or Google™ Calendar.

Next we moved to our VidyoMobile™ client, by making it easy to schedule meetings using the built-in calendar on your mobile device. Scheduling meetings only takes a single tap inside the VidyoMobile app. Joining from your mobile device is easier too with your current Vidyo meetings displayed inside the VidyoMobile app; just tap to collaborate on the go.

VidyoMobile calendar supportVidyoMobile calendar support on Android tablet and iPhone

Today, we’ve made it even easier for desktop users to collaborate by developing Vidyo Extension for Microsoft® Outlook® and Vidyo Extension for Google Chrome™.  Scheduling Vidyo meetings is as easy as clicking a button on your calendar. But, what if you don’t have these extensions installed or are not an Outlook or Google Calendar user? No problem! With VidyoDesktop™ v.3.5.2 you can now simply click on the calendar button in VidyoDesktop to schedule a meeting. VidyoDesktop launches the default calendar application installed on your Mac or Windows PC.

Vidyo Desktop Calendar Support

VidyoDesktop Calendar Button

Please check the release notes for more details and software dependencies. Visit the Vidyo Support Portal for more details on what’s new and get upgraded today!

#VidyoToolbox posts highlight new product updates and features across the Vidyo portfolio. Stay tuned for continued updates!


Look Out, Drone Stampede!

Vidyo Stampede Drone Slide

Well ok, not really, but this week Vidyo partner Stampede did announce that it is bringing drone-based video conferencing to life with Vidyo. How does it work? Drones connected to Vidyo endpoint software are able to bring live video feeds into a video conference, providing up-to-the minute bird’s eye-view content for those who need real-time visual information. Stampede’s new solution is a one-stop-shop for ProAV dealers – providing the hardware, software, training and consulting services needed for a complete drone deployment solution. See a video of the drone in action.

There is a lot of conversation around drones – but the novelty often overshadows their real-life applications for the enterprise and public sector. Drones can be used to bring eyes to situations more efficiently and easily. For example, helicopters are currently used to monitor and inspect oil pipelines and oil fields, which can rack up a cost of $1,500/ hour to operate, not including pilot or other personnel fees. A drone or unmanned aerial vehicle (UAV) could bring closer observation than a traditional helicopter at a fraction of the price. An especially relevant use case emerging this week is the use of drones to spot and better understand the behavior of sharks offshore in Southern California.

Drones Landing PadThe Drones Have Landed at InfoComm 2015!

Vidyo is already working closely with police, EMTs, emergency responders and internal communications agencies to help them enhance their current communications and video conferencing capabilities with live images from drones. The VidyoWorksTM software platform affords the flexibility to integrate with off-the-shelf video-enabled devices like drones, medical telemetry equipment, and smart glasses, and connect quality video streams over wireless Internet connections with a diverse set of endpoints.

This announcement coincides with InfoComm 2015, where Stampede and Vidyo are showcasing the solution at the Stampede Unmanned Vehicle University Drone Pavilion (#7042). Vidyo is committed to supporting its many partners at InfoComm2015 including Stampede, Ricoh (#4043) and Barco (#2529).

See a video of the drone in action and additional photos below!

Drone In Flight - VidyoUncaged Drone Stops by the Vidyo Table

Drone Cage InfoCommThe Drone Cage

Vidyo Receives Partner of the Year Recognition From Intel for Workplace Transformation Solutions


Intel Award and Vidyo

Vidyo was recently selected as a winner of the Partner of the Year award in the category of Workplace Transformation Solutions at the 2015 Intel® Solutions Summit (ISS) North America.

Intel Solutions Summit is one of the most prestigious channel events in North America. This invitation-only conference enables top-tier Intel Technology Providers to connect with other Intel channel partners, Intel executives and receive updates on the latest technologies, market trends and Intel product innovations. Each year, Intel honors its Platinum partners for excellence in various categories. The Partner of the Year award in Workplace Transformation Solutions recognizes the Intel partner that adds value for the end consumer through integration of hardware, software and services to deliver increased collaboration without wires or passwords.

Vidyo’s alternative approach to expensive, network-dependent video conferencing solutions leverages the VidyoWorksTM software platform and APIs to deliver a simple, high-quality, embedded visual communications. To open new use cases that fully leverage the power of the VidyoWorks platform, Vidyo selected the Intel NUC as the hardware platform to move its multi-party software endpoint solution beyond the conference room. Today, the entire Vidyo solution runs on Intel platforms, from the software based infrastructure that provides the video conferencing, interoperability and recording services, to the clients that run on PCs, laptops and mobile devices as native apps or inside web browsers. Used to power self-service kiosks with live video assistance, light weight medical carts for mobile telemedicine in clinical settings, huddle spaces throughout enterprises to facilitate seamless collaboration regardless of location, and many other diverse applications, Vidyo and Intel are enhancing productivity and transforming work place solutions through effective visual communication.

“Intel is proud to honor our outstanding partners within the computing industry,” said Todd Garrigues, Director of North America Partner Marketing. “We feel privileged to showcase partners who demonstrate and deliver innovative customer solutions based on Intel technologies.”

Vidyo has worked closely with Intel over the years and is proud to receive this recognition for Workplace Transformation Solutions. From delivering the first mobile multipoint video conference on an Intel mobile platform in 2010 to enabling video collaboration on virtually any device today, Intel is an important part of Vidyo’s past and future.

Intel Award - Bala

Bala Pitchandi, Director of Engineering, Vidyo, receives the Workplace Transformation Partner of the Year award at ISS 2015


Vidyo Powers the Telemedicine Ecosystem


This month’s 20th annual Telemedicine Meeting & Trade Show (ATA) in Los Angeles brought together innovative companies spanning the entire telemedicine ecosystem. Healthcare has long been a key priority for Vidyo and our growing footprint in the industry has never been more apparent. During ATA Vidyo’s technology was on display not only at the heavily trafficked Vidyo booth, but also across the showfloor as the video conferencing engine behind more than 30 exhibitors’ telemedicine solutions covering the entire continuum of care.

Additionally, Vidyo’s own Amnon Gavish, Senior Vice President of Vertical Solutions, who has been an active member of the ATA for six years was recently named Industry Council Chair for the ATA. In this role Amnon will become a member of the ATA Board of Directors representing the Industry Council, and interact with high-level decision makers, participate in proactive messaging and promotion of telemedicine and influence change on issues important to the industry.

What’s more, Gartner has recognized Vidyo in its Cool Vendors in Healthcare Providers report for 2015 based on tremendous market momentum and leadership. This momentum includes the decision by 40 of the top 100 Integrated Delivery Networks (IDNs), such as Partners Healthcare, Kaiser Permanente and WellPoint, to use the VidyoWorksTM platform to power integrated telemedicine solutions and the use of Vidyo technology by top global EHR management systems including Epic, Cerner and EMIS to embed video communication into existing EHR workflows.

The VidyoWorks platform is present at all levels in healthcare, from clinicians to payors to patients, and Vidyo is at the forefront of the telemedicine industry. Vidyo believes that telemedicine is coming of age, as evidenced in the infographic below. Now is the time for telemedicine and Vidyo is proud to play an integral part in making healthcare to the home a reality for organizations working across the healthcare ecosystem.


Customer Engagement for the 21st Century

Billions of smart phones, ubiquitous Internet connectivity and growing consumer demand for quality, convenience and efficiency are driving forces behind the move by organizations large and small to integrate video communication into their customer engagement channels. The VidyoWorksTM software-based platform makes it easy for companies of any size to embed secure, reliable HD quality video chat capabilities into web portals, contact centers and customer service workflows.

What’s more, adding interactive video communications to your customer service and sales organizations can foster more personal customer interactions that build brand loyalty, create upsell opportunities and foster closer relationships with your customers. Check out the infographic below for more on how video-enabled customer engagement can add value to your business!


Vidyo’s Leadership in Healthcare and Financial Services Recognized by Frost & Sullivan

Frost and Sullivan AwardIn a sign of Vidyo’s increasing footprint and influence, Frost & Sullivan announced that Vidyo was selected as the winner of the 2015 North American Customer Value Leadership Award for its critical role in eliminating barriers to the mass adoption of video conferencing solutions in the North American healthcare and financial services markets. The VidyoWorksTM platform allows organizations like healthcare providers and financial institutions, system integrators, and software developers to video-enable applications and workflows.

“Vidyo has consistently focused on the core principles of simplicity and reliability to address the growing demand for more user-friendly video collaboration,” said Frost & Sullivan Industry Director Roopam Jain. “As a result, it has successfully disrupted the market and seen strong adoption for both B2B as well as emerging B2C applications in healthcare and financial services.” Healthcare Engagement

In healthcare Vidyo’s solution delivers HD video conferencing into the home, expanding patient access across diverse care settings for better patient outcomes. In banking, Vidyo enables financial institutions to conduct secure click-to-connect HD video meetings between customers and service representatives, branch managers and portfolio executives on mobile devices and desktops. Examples of Vidyo’s traction in healthcare include Mercy Safewatch and American Well. IndusInd Bank is a prime example of Vidyo’s mobile banking capabilities.

Over Shoulder of Woman In Kitchen Using Laptop - Online Chat with Nurse or Doctor on Screen.“Vidyo has effectively leveraged its expertise in video solutions to reposition video communications from an endpoint solution to an integral part of the workflows in healthcare and banking,” noted Jain. “It has truly enhanced customer value through innovation and sound execution, making it a worthy recipient of Frost & Sullivan’s Award.”

Vidyo is proud to receive this prestigious honor and looks forward to continuing success and recognition in all markets where visual communications can benefit business outcomes.

Learn more on Frost & Sullivan’s Best Practices Awards and read the full award brief here.



Amnon Gavish, Senior Vice President of Vertical Solutions, recently accepted the award on behalf of Vidyo at the Frost & Sullivan Awards Gala in Boston, MA.

Customer Engagement and Video Conferencing on Wearables at Enterprise Connect 2015


Vidyo will attend Enterprise Connect in Orlando, Florida March 16-19 with a focus on video enabled customer engagement solutions for more personal online customer interactions that build brand loyalty and create upsell opportunities across various industries. eCommerce has become a double edged sword for enterprise. On one hand, it provides customers with the convenience they demand for any time, anywhere access to the enterprise’s offerings. On the other hand, eCommerce has turned the enterprise into a faceless web presence that breaks the personal relationship with the customer which is vital to brand loyalty.

With Vidyo enabled customer engagement, enterprises get the best of both worlds with the combination of the convenience and exposure of online service and high touch personalized customer care that is rooted in rich, personal video interactions on any network, with any device.

The VidyoWorks™ platform is a clear choice for high-touch customer service and enables companies to embed visual communications into the web portals or existing contact center infrastructure of financial services, healthcare, and retail organizations to become an integrated component of workflow or business processes. In fact, some of the world’s leading banks have selected VidyoWorks to power their mobile and desktop-based banking services for secure HD video meetings between customers and service reps, branch managers and portfolio executives.

Enterprise Connect 2015 Logo

During Enterprise Connect, Vidyo will demonstrate its customer engagement reference design and several customer engagement applications built upon the VidyoWorks platform in addition to a host of other visual enablement use cases. Visit the Vidyo Booth, #621, to experience the following demos:

    • Field Service Smart Glasses Demo with Vuzix
    • Vidyo Enabled vGreet Kiosk
    • American Well Direct to Patient Care on Desktop and Mobile
    • Vidyo’s Contact Center Reference Design
    • 4K Conference with VidyoRoom
    • VidyoConferencing Universal Meeting Demo

Vidyo executives will also be featured in a series of panels and speaking engagements throughout the conference! Be sure to mark your calendars for the following sessions:

    • Tuesday March 17, 12:30 PM: Revolutionize work flow and brand loyalty with Vidyo-enabled customer engagement, Theater Session with Joan Vandermate, VP Marketing, Vidyo (Showfloor)
    • Wednesday March 18, 8:00 AM: Video Everywhere: What Happens to Your Workflow? Panel Session with Ofer Shapiro, Co-Founder and Vice Chairman, Vidyo (Room Sun C)

VidyoWorks enables dozens of applications across the enterprise with adaptability and scale, leveraging new devices and endpoints as they emerge. One recent example is VidyoWorks on smart glasses, which was selected as a finalist for the Best of Enterprise Connect award.

Smart Glasses Application Field Service

The implementation of VidyoWorks APIs on smart glasses enables amazing see-what-I-see and augmented reality applications with the promise of advancing enterprise communications across industries. Applications range from remote expert assisted field service, surgical tele-mentoring, first responders for telestroke, real-time virtual real estate tours, retail product demonstrations, law enforcement and military missions. Vuzix is the first smart glasses maker to feature this solution on its enterprise-grade Vuzix M100 smart glasses.

Smart Glasses Application Healthcare

For more information please visit the Vidyo booth during Enterprise Connect 2015 (Booth #621), March 16-19 in Orlando, Florida or contact press@vidyo.com if you’d like to schedule a briefing. See you at Enterprise Connect!




DISA Announces Global Video Service (GVS) FOC


Recently, the Defense Information Systems Agency (DISA) announced that their Global Video Service (GVS) – based upon technology provided by Vidyo – has reached Full Operational Capability (FOC).  This milestone is the culmination of a process that began in 2012 when Vidyo first received Joint Interoperability Test Command (JITC) certification for its video conferencing portfolio tailored to the needs of the Department of Defense (DoD).  Since that time, DISA has built a customized solution on top of the VidyoWorksTM platform.  In June of 2014, DISA announced Initial Operational Capability (IOC) for GVS, taking the first step to move DoD enterprise Video Teleconferencing Capabilities (VTC) from the Defense Information Systems Network (DISN) Video Services – Global (DVS-G) ISDN services to GVS’ IP services. The GVS solution is now installed and operational in some of DISA’s Defense Enterprise Computing Centers (DECCs) and has the capacity to scale to support nearly half a billion conferencing minutes a year.

US Pentagon at sunset

The GVS foundation and backbone is Vidyo’s H.264 SVC, JTIC-certified software solution. GVS allows the end-user to reliably connect, collaborate and make decisions with secure HD video on existing devices (conference room, PC and MAC) over any general purpose IP network (LAN/WAN, 3G/4G, radio, satellite). Support for Android and iOS devices is currently being piloted and is expected to be added in 2015. GVS integrates with existing standards based H.323 and SIP based systems and is available on both NIPR and SIPR networks.

DISA’s GVS service includes:

  • Seamless interoperability between desktop, room systems, H.323 and SIP-based endpoints
  • Single-click to connect conference initiations
  • Multi-point content sharing
  • Local layout controls and active speaker
  • PIN codes for secure conferences


Joan Vandermate
Joan is Vice President of Marketing at Vidyo. She has more than 20 years of experience leading marketing, product management, sales and business development teams.



The products and features described herein remain in varying stages of development and will be offered on a when-and-if available basis. The product descriptions are provided for information only and are subject to change without notice, and are provided without warranty of any kind, express or implied. Vidyo reserves the right to modify future product plans at any time.

Vidyo’s Next Phase of Growth, Led by Eran Westman

Eran + Ofer

2014 was a milestone year for Vidyo and our industry. The video conferencing market is in the process of reinventing itself, spurred by cloud strategies and new applications driving innovation across many industries.

Reflecting on the past ten years since I founded Vidyo, I could not be more proud of what our team has accomplished. We had some skeptics in the beginning – but Vidyo’s vision of delivering a high-quality, affordable, scalable video conferencing experience over the Internet was soon realized and some of the world’s largest and most respected companies adopted our novel approach and deployed our products. Creating the first generation IP based video communication tools and innovating a completely new architecture based on scalable video coding, Vidyo has delivered the world’s most advanced visual communications platform in the industry. It was a true blessing to see how we helped improved the way people receive healthcare, collaborate or spend their leisure hours.

Vidyo has achieved a lot since we began our journey in 2005. In 2010 we were recognized by Intel for our unmatched multi-point video conferencing capabilities on mobile devices and later that year the Wall Street Journal took notice when Vidyo was awarded the WSJ Technology Innovation Award for disrupting Internet video conferencing. And in 2013, we were selected by the World Economic Forum as a Technology Pioneer for our platform’s potential to transform the way businesses and society work.

This transformation is well under way. Today we’re enabling a new wave of game changing visual communications applications in the healthcare, financial services, government and enterprise industries. Alaska Native Tribal Health Consortium, for example, has integrated our platform to provide Alaska’s most remote residents access to on-demand, high quality and affordable care over any Internet connection, dramatically changing the delivery of care in rural Alaska. To see our platform deployed by Google, Nintendo, Philips, Ricoh, Hitachi, Swisscom and so many others was very gratifying and underscores the value these industry leaders recognize in visual enablement overall and our solution specifically.


As Vidyo starts on the next phase of its growth journey, it gives me great pleasure to welcome Eran Westman into the role of CEO and to be nominated as Vidyo’s Vice Chairman of the Board.

Vidyo’s growth will continue, as visual enablement becomes an indispensible asset to businesses across a variety of markets. With more than 20 years of business leadership experience and demonstrated success in guiding organizations to the next level of growth, Eran is the right person to shepherd the Vidyo team through this exciting next chapter. Since joining Vidyo a year ago he has led sales and support efforts worldwide and brought a strong focus and leadership to that organization. It is with complete confidence that I pass the CEO torch on to him.

I am thrilled to have Eran at the helm of Vidyo, laser-focused on the company’s mission to deliver HD-quality, multipoint video communications within reach of anyone using any application on any device. He has the experience and vision necessary to take Vidyo to the next level. We are grateful to our partners and customers that have joined us on this journey, and it is just beginning, the possibilities are endless.

Ofer Shapiro
Ofer Shapiro is co-founder of Vidyo, serving as Vice Chairman of the Vidyo Board. Ofer has been an innovative force at the heart of major architectural transformations in the video conferencing industry since 1996