Vidyo Teams with Logitech to Put Customers First

Vidyo is very proud to announce our participation in the Logitech Collaboration Program! Together, we will provide our customers with an exceptional integrated collaboration experience, by enhancing business solutions with seamless, face-to-face video communication. Vidyo’s group and personal solutions work with a broad range of industry standard peripheral devices for VidyoRoom™ and VidyoDesktop™ deployments. See a full list and details here.

Logitech LCP

“Vidyo’s software based platform delivers high definition, multipoint visual communications on virtually any device and network,” said Mark Noble, Vice President, Strategic Marketing, Vidyo. “Professional grade cameras like Logitech’s CC3000e deliver superb HD quality pictures that complement and leverage Vidyo’s industry-leading video conferencing technology. We are happy to support this Logitech camera, among others, for our growing customer base who have come to expect the best quality the market has to offer.”

Vidyo’s patented, innovative technology puts high definition, multipoint video communications within reach of anyone on any device and network. We are excited to be working with Logitech to deliver the best experiences and solutions for our customers.

“The Logitech Collaboration Program will focus on an exceptional user experience by enhancing business communications with end-to-end solutions that simply work,” said Jason Moss, general manager of Logitech’s collaboration group. “Working together with industry-leading technology companies on the integration of Logitech products will provide improved product functionality, customized user experiences, and will accelerate new innovations into the collaboration market.”

Some Logitech® Cameras that Vidyo supports include:

Logitech supported-cameras

You can learn more about the Logitech Collaboration Partner Program here.

Vidyo Positioned as Leader in Gartner Magic Quadrant!

Vidyo Group Conference

Great news! Gartner issued their first Magic Quadrant for the topic of Group Video Systems and Vidyo was one of only three companies positioned in the critically important “Leaders” quadrant!* We see this as a tremendous acknowledgment of both Vidyo’s vision and Vidyo’s ability to execute. Read more about the report in our latest Gartner Newsletter!

According to Gartner, “The introduction of innovative new form factors, software infrastructure and cloud services is reshaping enterprise video collaboration. The following vendors offer potential for greater reach, scale and interoperability while addressing the most critical video user cases.”

Gartner goes on to say, “Group video systems primarily serve the need for high-quality video interaction across a range of meeting room sizes. In addition to one or more screens of video, these systems allow for content sharing, as well as integration with unified communications (UC) platforms. As participants join meetings from outside the conference room, these systems also accommodate desktop and mobile endpoint add-on while providing continuity of experience.”

We believe that being placed as a Leader in the Gartner Magic Quadrant is confirmation of Vidyo’s market momentum. Today customers of all sizes including those requiring extreme security are using Vidyo to visually connect their global teams, and customers, providing the highest level of collaboration tailored to the specific needs of each company.

The VidyoWorks™ platform is being selected by enterprise companies, financial services, telemedicine providers and government agencies and offers an innovative alternative to incumbent providers. Vidyo offers enterprise companies the best and most affordable way to connect and collaborate and as our customers tell us, ‘it just works.’

Don’t forget to learn more about the report in our latest Gartner Newsletter.

* Source: Gartner, Inc., Magic Quadrant for Group Video Systems, by Robert Mason and Tom Eagle, July 15, 2015

Required Disclaimer:
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

#VidyoToolbox: Refresh Before the End of July and Save!

VidyoRoom Update

Vidyo is offering an exciting new promotion to provide customers with the opportunity to upgrade their aging Vidyo server infrastructure and VidyoRoom™ systems. This provides an excellent opportunity for Vidyo customers with Vidyo hardware products that are near end of maintenance to update with future-proofed virtual edition server software or with current generation Vidyo servers and VidyoRoom systems.

Eligible VidyoPortal™, VidyoRouter™, and VidyoGateway™ appliances can be refreshed with the latest equivalent Virtual Editions. With virtual edition infrastructure, you will more easily be able to keep pace with Vidyo’s innovations that are continuously improving the way people communicate and collaborate. Vidyo’s Virtual Edition line of infrastructure products afford the flexibility to leverage existing datacenter compute platforms and move easily from machine to machine as necessary. If you are not ready to go virtual, you can also refresh with the latest generation Vidyo server hardware. All this is available at up to 50% off MSRP until July 31, 2015 for replacement of eligible Vidyo appliances.

VidyoServer Update

The promotion also includes refresh options for VidyoRoom systems. Eligible second generation VidyoRoom systems can be updated to the latest generation VidyoRoom HD-230. The updated HD-230 was architected to deliver levels of security and stability that were not possible in the second generation products. The VidyoRoom HD-230 also delivers superior usability with an intuitive interface that users love and advanced features like calendar integration that make joining a VidyoConference™ call as simple as pressing a single button. Add in support for 4K resolution for participants and content, high frame rate content sharing with audio for streaming recorded video into conferences, new and improved remote control options and compatibility with all of the latest Vidyo software, and making the choice to update the eligible VidyoRoom systems at up to 40% off MSRP until July 31, 2015 is a no brainer.

Contact your authorized Vidyo reseller or Vidyo representative to find out if your systems are eligible and how to take advantage of this limited-time offer.

#VidyoToolbox posts highlight new product updates and features across the Vidyo portfolio. Stay tuned for continued updates!

#VidyoToolbox: It’s Easier Than Ever To Meet On Time with Vidyo

At Vidyo we believe the user experience is paramount. This belief is what first led us to develop the VidyoWorks™ platform that delivers reliable and high quality video that works over real-world networks. But a great in-call experience doesn’t matter if it is difficult to join the meeting in the first place, so we’ve made scheduling and joining meetings even easier.

We originally started by adding calendar integration to VidyoRoom™ and VidyoPanorama™. With a single push of a button you can instantly collaborate using Microsoft® Exchange® or Google™ Calendar.

Next we moved to our VidyoMobile™ client, by making it easy to schedule meetings using the built-in calendar on your mobile device. Scheduling meetings only takes a single tap inside the VidyoMobile app. Joining from your mobile device is easier too with your current Vidyo meetings displayed inside the VidyoMobile app; just tap to collaborate on the go.

VidyoMobile calendar supportVidyoMobile calendar support on Android tablet and iPhone

Today, we’ve made it even easier for desktop users to collaborate by developing Vidyo Extension for Microsoft® Outlook® and Vidyo Extension for Google Chrome™.  Scheduling Vidyo meetings is as easy as clicking a button on your calendar. But, what if you don’t have these extensions installed or are not an Outlook or Google Calendar user? No problem! With VidyoDesktop™ v.3.5.2 you can now simply click on the calendar button in VidyoDesktop to schedule a meeting. VidyoDesktop launches the default calendar application installed on your Mac or Windows PC.

Vidyo Desktop Calendar Support

VidyoDesktop Calendar Button

Please check the release notes for more details and software dependencies. Visit the Vidyo Support Portal for more details on what’s new and get upgraded today!

#VidyoToolbox posts highlight new product updates and features across the Vidyo portfolio. Stay tuned for continued updates!

 

Look Out, Drone Stampede!

Vidyo Stampede Drone Slide

Well ok, not really, but this week Vidyo partner Stampede did announce that it is bringing drone-based video conferencing to life with Vidyo. How does it work? Drones connected to Vidyo endpoint software are able to bring live video feeds into a video conference, providing up-to-the minute bird’s eye-view content for those who need real-time visual information. Stampede’s new solution is a one-stop-shop for ProAV dealers – providing the hardware, software, training and consulting services needed for a complete drone deployment solution. See a video of the drone in action.

There is a lot of conversation around drones – but the novelty often overshadows their real-life applications for the enterprise and public sector. Drones can be used to bring eyes to situations more efficiently and easily. For example, helicopters are currently used to monitor and inspect oil pipelines and oil fields, which can rack up a cost of $1,500/ hour to operate, not including pilot or other personnel fees. A drone or unmanned aerial vehicle (UAV) could bring closer observation than a traditional helicopter at a fraction of the price. An especially relevant use case emerging this week is the use of drones to spot and better understand the behavior of sharks offshore in Southern California.

Drones Landing PadThe Drones Have Landed at InfoComm 2015!

Vidyo is already working closely with police, EMTs, emergency responders and internal communications agencies to help them enhance their current communications and video conferencing capabilities with live images from drones. The VidyoWorksTM software platform affords the flexibility to integrate with off-the-shelf video-enabled devices like drones, medical telemetry equipment, and smart glasses, and connect quality video streams over wireless Internet connections with a diverse set of endpoints.

This announcement coincides with InfoComm 2015, where Stampede and Vidyo are showcasing the solution at the Stampede Unmanned Vehicle University Drone Pavilion (#7042). Vidyo is committed to supporting its many partners at InfoComm2015 including Stampede, Ricoh (#4043) and Barco (#2529).

See a video of the drone in action and additional photos below!

Drone In Flight - VidyoUncaged Drone Stops by the Vidyo Table

Drone Cage InfoCommThe Drone Cage

Vidyo Receives Partner of the Year Recognition From Intel for Workplace Transformation Solutions

 

Intel Award and Vidyo

Vidyo was recently selected as a winner of the Partner of the Year award in the category of Workplace Transformation Solutions at the 2015 Intel® Solutions Summit (ISS) North America.

Intel Solutions Summit is one of the most prestigious channel events in North America. This invitation-only conference enables top-tier Intel Technology Providers to connect with other Intel channel partners, Intel executives and receive updates on the latest technologies, market trends and Intel product innovations. Each year, Intel honors its Platinum partners for excellence in various categories. The Partner of the Year award in Workplace Transformation Solutions recognizes the Intel partner that adds value for the end consumer through integration of hardware, software and services to deliver increased collaboration without wires or passwords.

Vidyo’s alternative approach to expensive, network-dependent video conferencing solutions leverages the VidyoWorksTM software platform and APIs to deliver a simple, high-quality, embedded visual communications. To open new use cases that fully leverage the power of the VidyoWorks platform, Vidyo selected the Intel NUC as the hardware platform to move its multi-party software endpoint solution beyond the conference room. Today, the entire Vidyo solution runs on Intel platforms, from the software based infrastructure that provides the video conferencing, interoperability and recording services, to the clients that run on PCs, laptops and mobile devices as native apps or inside web browsers. Used to power self-service kiosks with live video assistance, light weight medical carts for mobile telemedicine in clinical settings, huddle spaces throughout enterprises to facilitate seamless collaboration regardless of location, and many other diverse applications, Vidyo and Intel are enhancing productivity and transforming work place solutions through effective visual communication.

“Intel is proud to honor our outstanding partners within the computing industry,” said Todd Garrigues, Director of North America Partner Marketing. “We feel privileged to showcase partners who demonstrate and deliver innovative customer solutions based on Intel technologies.”

Vidyo has worked closely with Intel over the years and is proud to receive this recognition for Workplace Transformation Solutions. From delivering the first mobile multipoint video conference on an Intel mobile platform in 2010 to enabling video collaboration on virtually any device today, Intel is an important part of Vidyo’s past and future.

Intel Award - Bala

Bala Pitchandi, Director of Engineering, Vidyo, receives the Workplace Transformation Partner of the Year award at ISS 2015

 

Vidyo Powers the Telemedicine Ecosystem

ATA-Vidyo-Amnon-Gavish

This month’s 20th annual Telemedicine Meeting & Trade Show (ATA) in Los Angeles brought together innovative companies spanning the entire telemedicine ecosystem. Healthcare has long been a key priority for Vidyo and our growing footprint in the industry has never been more apparent. During ATA Vidyo’s technology was on display not only at the heavily trafficked Vidyo booth, but also across the showfloor as the video conferencing engine behind more than 30 exhibitors’ telemedicine solutions covering the entire continuum of care.

Additionally, Vidyo’s own Amnon Gavish, Senior Vice President of Vertical Solutions, who has been an active member of the ATA for six years was recently named Industry Council Chair for the ATA. In this role Amnon will become a member of the ATA Board of Directors representing the Industry Council, and interact with high-level decision makers, participate in proactive messaging and promotion of telemedicine and influence change on issues important to the industry.

What’s more, Gartner has recognized Vidyo in its Cool Vendors in Healthcare Providers report for 2015 based on tremendous market momentum and leadership. This momentum includes the decision by 40 of the top 100 Integrated Delivery Networks (IDNs), such as Partners Healthcare, Kaiser Permanente and WellPoint, to use the VidyoWorksTM platform to power integrated telemedicine solutions and the use of Vidyo technology by top global EHR management systems including Epic, Cerner and EMIS to embed video communication into existing EHR workflows.

The VidyoWorks platform is present at all levels in healthcare, from clinicians to payors to patients, and Vidyo is at the forefront of the telemedicine industry. Vidyo believes that telemedicine is coming of age, as evidenced in the infographic below. Now is the time for telemedicine and Vidyo is proud to play an integral part in making healthcare to the home a reality for organizations working across the healthcare ecosystem.

Healthcare-Infographic

Customer Engagement for the 21st Century

Billions of smart phones, ubiquitous Internet connectivity and growing consumer demand for quality, convenience and efficiency are driving forces behind the move by organizations large and small to integrate video communication into their customer engagement channels. The VidyoWorksTM software-based platform makes it easy for companies of any size to embed secure, reliable HD quality video chat capabilities into web portals, contact centers and customer service workflows.

What’s more, adding interactive video communications to your customer service and sales organizations can foster more personal customer interactions that build brand loyalty, create upsell opportunities and foster closer relationships with your customers. Check out the infographic below for more on how video-enabled customer engagement can add value to your business!

Customer-Engagement-Infographic-Final

Vidyo’s Leadership in Healthcare and Financial Services Recognized by Frost & Sullivan

Frost and Sullivan AwardIn a sign of Vidyo’s increasing footprint and influence, Frost & Sullivan announced that Vidyo was selected as the winner of the 2015 North American Customer Value Leadership Award for its critical role in eliminating barriers to the mass adoption of video conferencing solutions in the North American healthcare and financial services markets. The VidyoWorksTM platform allows organizations like healthcare providers and financial institutions, system integrators, and software developers to video-enable applications and workflows.

“Vidyo has consistently focused on the core principles of simplicity and reliability to address the growing demand for more user-friendly video collaboration,” said Frost & Sullivan Industry Director Roopam Jain. “As a result, it has successfully disrupted the market and seen strong adoption for both B2B as well as emerging B2C applications in healthcare and financial services.” Healthcare Engagement

In healthcare Vidyo’s solution delivers HD video conferencing into the home, expanding patient access across diverse care settings for better patient outcomes. In banking, Vidyo enables financial institutions to conduct secure click-to-connect HD video meetings between customers and service representatives, branch managers and portfolio executives on mobile devices and desktops. Examples of Vidyo’s traction in healthcare include Mercy Safewatch and American Well. IndusInd Bank is a prime example of Vidyo’s mobile banking capabilities.

Over Shoulder of Woman In Kitchen Using Laptop - Online Chat with Nurse or Doctor on Screen.“Vidyo has effectively leveraged its expertise in video solutions to reposition video communications from an endpoint solution to an integral part of the workflows in healthcare and banking,” noted Jain. “It has truly enhanced customer value through innovation and sound execution, making it a worthy recipient of Frost & Sullivan’s Award.”

Vidyo is proud to receive this prestigious honor and looks forward to continuing success and recognition in all markets where visual communications can benefit business outcomes.

Learn more on Frost & Sullivan’s Best Practices Awards and read the full award brief here.

amnon-gavish-FS-2

amnon-gavish-FS-1

Amnon Gavish, Senior Vice President of Vertical Solutions, recently accepted the award on behalf of Vidyo at the Frost & Sullivan Awards Gala in Boston, MA.

Customer Engagement and Video Conferencing on Wearables at Enterprise Connect 2015

Customer-Engagement-Video-Conferencing

Vidyo will attend Enterprise Connect in Orlando, Florida March 16-19 with a focus on video enabled customer engagement solutions for more personal online customer interactions that build brand loyalty and create upsell opportunities across various industries. eCommerce has become a double edged sword for enterprise. On one hand, it provides customers with the convenience they demand for any time, anywhere access to the enterprise’s offerings. On the other hand, eCommerce has turned the enterprise into a faceless web presence that breaks the personal relationship with the customer which is vital to brand loyalty.

With Vidyo enabled customer engagement, enterprises get the best of both worlds with the combination of the convenience and exposure of online service and high touch personalized customer care that is rooted in rich, personal video interactions on any network, with any device.

The VidyoWorks™ platform is a clear choice for high-touch customer service and enables companies to embed visual communications into the web portals or existing contact center infrastructure of financial services, healthcare, and retail organizations to become an integrated component of workflow or business processes. In fact, some of the world’s leading banks have selected VidyoWorks to power their mobile and desktop-based banking services for secure HD video meetings between customers and service reps, branch managers and portfolio executives.

Enterprise Connect 2015 Logo

During Enterprise Connect, Vidyo will demonstrate its customer engagement reference design and several customer engagement applications built upon the VidyoWorks platform in addition to a host of other visual enablement use cases. Visit the Vidyo Booth, #621, to experience the following demos:

    • Field Service Smart Glasses Demo with Vuzix
    • Vidyo Enabled vGreet Kiosk
    • American Well Direct to Patient Care on Desktop and Mobile
    • Vidyo’s Contact Center Reference Design
    • 4K Conference with VidyoRoom
    • VidyoConferencing Universal Meeting Demo

Vidyo executives will also be featured in a series of panels and speaking engagements throughout the conference! Be sure to mark your calendars for the following sessions:

    • Tuesday March 17, 12:30 PM: Revolutionize work flow and brand loyalty with Vidyo-enabled customer engagement, Theater Session with Joan Vandermate, VP Marketing, Vidyo (Showfloor)
    • Wednesday March 18, 8:00 AM: Video Everywhere: What Happens to Your Workflow? Panel Session with Ofer Shapiro, Co-Founder and Vice Chairman, Vidyo (Room Sun C)

VidyoWorks enables dozens of applications across the enterprise with adaptability and scale, leveraging new devices and endpoints as they emerge. One recent example is VidyoWorks on smart glasses, which was selected as a finalist for the Best of Enterprise Connect award.

Smart Glasses Application Field Service

The implementation of VidyoWorks APIs on smart glasses enables amazing see-what-I-see and augmented reality applications with the promise of advancing enterprise communications across industries. Applications range from remote expert assisted field service, surgical tele-mentoring, first responders for telestroke, real-time virtual real estate tours, retail product demonstrations, law enforcement and military missions. Vuzix is the first smart glasses maker to feature this solution on its enterprise-grade Vuzix M100 smart glasses.

Smart Glasses Application Healthcare

For more information please visit the Vidyo booth during Enterprise Connect 2015 (Booth #621), March 16-19 in Orlando, Florida or contact press@vidyo.com if you’d like to schedule a briefing. See you at Enterprise Connect!