See Vidyo’s Extensive Reach in Telemedicine at ATA 2016

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The biggest show in telemedicine, American Telemedicine Association’s annual conference ATA 2016, will descend upon Minneapolis May 14-17 and Vidyo’s technology will be displayed in force! From fully customized integrations with medical carts and Electronic Health Record (EHR systems) to new and innovative applications that truly bring healthcare to the home, Vidyo continues to extend its reach into the telemedicine ecosystem and solidify its position as the most pervasive enabling technology in the industry.

Stop by Vidyo’s booth, #1927, to see a sampling of some of the newest telemedicine applications coming to market, or visit any of our 24 partners’ booths across the show floor including:

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  • Advanced ICU Care, booth #709
  • AMA, booth #2036
  • AMD Global Telemedicine, booth #902
  • American Well, booth #2203
  • Avizia, booth #1307
  • Mayo Clinic, booth #2320
  • Mercy Virtual, booth #1607
  • Metro, booth #1617
  • Philips Hospital to Home, booth #1725
  • Revolve Robotics, booth #2447
  • Vitel Net, booth #1603
  • West Corporation, booth #1935
  • Yorktel, booth #1921
  • And many more!

Vidyo-ATA-Passport-160x213Don’t forget to take part in our Passport Program to be entered into a drawing to win a brand new Apple Watch or Samsung Gear S2. Pick up your passport at the Vidyo booth!.

We’d love to see you at ATA, our talented team is available for meetings to discuss how Vidyo can address your telehealth needs. Schedule a meeting here, see you in Minneapolis!

Alibaba DingTalk Picks Vidyo for Enterprise Collaboration in China

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Today Alibaba unveiled a new version of DingTalk, its collaboration platform for Chinese enterprises. Alibaba DingTalk partnered with Vidyo to bring secure, HD quality click-to-connect multipoint video to the platform.  

DingTalkandEitanFirst launched in February 2015 DingTalk is China’s leading enterprise communication platform with a user base of more than 1.5 million companies and 200,000+ new enterprises and teams joining every month! Quality, scalability and customization were essential to Alibaba DingTalk and only Vidyo could deliver on all three of these key criteria.

The new version of DingTalk, integrated with Vidyo, enables new features including:

  • Click-to-connect group video conferences with for 100+ endpoints
  • User friendly design – see up to 5 participants in HD on the mobile app
  • HD quality content sharing
  • Flexible display layouts for multitasking – send messages without losing sight of the video conference!
  • Enhanced security
  • Native support for iOS and Android devices, high performance on wireless networks

Alibaba Dingtalk marks another big win for Vidyo in the Chinese market this year, as we announced our work with Xiaomi in February. Vidyo is expanding its footprint globally and has seen additional traction in financial services and other key industries in Asia. Stay tuned for more to come from Vidyo in 2016!

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Vidyo Supports WebRTC Video Conferencing

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The videoconferencing industry and the road toward WebRTC share some common ground. When using WebRTC beyond two-way, peer-to-peer calls, or in networks with significant quality problems, system architects are encountering the same design issues that the videoconferencing industry has been dealing with for a long time. It is not accidental then that WebRTC solutions designed for multi-point video gravitate towards those offered in videoconferencing, or that videoconferencing companies are adapting their systems to become WebRTC solutions. 

In fact, today Vidyo announced availability of WebRTC-enabled products that enable a plug-in free way to join Vidyo meetings from web browsers. Though we’re not betting our business on WebRTC, we see it as yet another choice Vidyo can offer customers and we think it can be valuable to the market place.

Want to know more about WebRTC and why you should care? Vidyo’s resident WebRTC expert (and Co-Founder and Chief Scientist) Alex Eleftheridias addresses scalability (VP8 and VP9), architecture, endpoint quality and platform provider selection in his latest blog post for BlogGeek.me.

Here’s an excerpt: “One may ask, “why care about VP9, I will just use whatever stock codec my browser has and be done with it.”  The answer is that you do want to care, when quality matters.  Depending on the codec used, and the type of multi-point server architecture deployed, the end user will get a vastly different quality of experience.”

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Figure 4: Endpoint Quality Scale: One ordering of relative quality of different codec and endpoint engine combinations.

Read the full blog post

Lights, Camera, Transaction! Video Banking Initiatives Take Center Stage

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Are you ready to meet your banker, face to face, from your smartphone or tablet? New research co-sponsored by Vidyo and Efma indicates that in the most banks will be implementing video conferencing to interact with customers. Video banking is poised to take center stage in customer engagement strategies across industries but the opportunity for banking is exceptional. 

Net Promoter Scores are a consistent measure of customer engagement crucial to several industries, including banking. Banks strive to balance cost, convenience and customer engagement. Branches tend to be high cost, highly engaging but low convenience. Online banking (without video) is low cost, highly convenient but lacks the personal touch so important to the banking industry. Video, however, strikes a balance: it’s a low cost solution that is convenient and engaging for customers. NPS is a statistic that crosses over both audio and video. In fact, Vidyo financial services customers have reported NPS scores doubling after implementing video banking into their customer engagement strategy!

New study by Vidyo and Efma, a not-for-profit association of 3,300 retail financial services companies in more than 130 countries, brings clarity to the role that video banking plays in the digital transformation of banks. The report also highlights video banking deployments from Barclays Retail Bank and IndusInd, one of the fastest growing next-generation private sector banks in India. See the infographic below for a summary of the findings and read the full research report here.

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#1 Conferencing Provider Selects Vidyo

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Two weeks ago NCR, the #1 ATM provider in the world1, and Vidyo announced a global OEM agreement. Today I am pleased to announce a strategic partnership with West, the #1 audio conferencing provider in the world. West has integrated the VidyoWorksTM platform into the InterCall® product portfolio from West’s Unified Communications Services and various West vertical application offerings, now generally available. 

West Unified Communications Services offers a full UC portfolio and resells 3rd party offerings, but wanted to upgrade Unified Meeting 5 (UM5), its own branded web conferencing service. As the world’s largest conferencing and collaboration provider, the company needed a video solution that was not only extremely scalable but high performance, HD quality and interoperable with third party systems.

The integrated InterCall UM5 product portfolio combined with Vidyo capabilities provides:

  • Best-in-class video performance and reliability over public networks
  • Support for HD video capable devices
  • Massively scalable video conferencing
  • Leverage existing video or teleconferencing systems by connecting boardrooms to desktops
  • Enterprise network optimization with optional on-premises media server extensions

West delivered 27 billion minutes of audio conferencing usage with 737 million participants last year and the company counts among their customers:

  • 10 of the top 10 Healthcare Companies
  • 9 of the 10 Top Financial Institutions
  •  9 of the top 10 Manufacturers.

West has tremendous global reach and an exceptional market opportunity and we are excited by the early customer response to UM5 and look forward to ongoing collaboration with West.

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NCR and Vidyo: Collaborating to Bring Video to the Banking Sector

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At NCR we understand that the way people bank is changing, and that’s why we’re working with Vidyo to enhance our personal, intimate digital banking experience. Retail banks are under pressure to change, driven by regulatory issues and disruptions to traditional revenue streams. However, they need to continue offering personal experiences with their customers and members. That’s why we created NCR Interactive Teller.

In an era when banks and credit unions face disruptive competitors that want to eliminate personal interaction with consumers, Interactive Teller connects people and empowers face-to-face transactions through technology rather than replacing them. In small communities, where smaller deposit bases and lighter traffic are forcing branch closures and creating a challenge for customer service, banks are turning to NCR Interactive Teller in order to continue giving their local customers personal service. In both rural and urban locations, banks are applying technology to add additional distribution and retail locations in order to get closer to where their customers live, work and socialize. This technology makes banking better for consumers by increasing hours of service and access to the bank.

Through our strategic relationship and global OEM agreement, NCR is leveraging Vidyo’s technology to make this face-to-face, human-to-human contact even better in NCR Interactive Teller and other sales and service products.

ncr-Global-Reach300The main reason we selected Vidyo as a preferred partner for NCR Interactive Teller and our other services and products was, first and foremost, security. Security is essential when dealing with banking transactions and NCR provides 99 million ATM transactions every day!

The second reason was scale – we wanted something that would work in a scalable environment; that could be deployed in the small community banks up to our largest customers. Vidyo’s software-based platform provided this and it works across different levels of bandwidths. With the growth of banking on personal devices we wanted to ensure the customer had a high quality video experience and we wanted to be able to do that in such a way that we didn’t have to always control video bandwidth. Vidyo’s adaptive technology provided this capability.

Another reason Vidyo stood out from the pack was the company’s investment in forward thinking IP.  As we’re looking to create and build upon a base of video technology to create new and innovative solutions we wanted to make sure that we’re working with a company that can and will innovate with us.

NCR-Video-Enabled-Transactions300Video banking has been a growing market for NCR over the past couple of years and it has been more successful than we could have ever imagined! As one of the world’s largest ATM providers, we believe it’s going to be a great business for NCR with a lot of potential and look forward to partnering and growing with Vidyo.

Vidyo in the Cloud!

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More and more of our collaboration today is across teams that span geographical and organizational boundaries. A lot of this collaboration is still conducted over email or various chat applications. However, these tools lack the personal touch and generally fail to convey the emotional content which is so very important in developing relationships and quickly converging towards effective decisions and business outcomes. High quality video conferencing-based collaboration provides a significant opportunity to bring the human touch back to team collaboration. To date organizations had to either rely on very expensive room based dedicated systems for high end collaboration or had to rely on cloud based lower quality services. The cloud based collaboration services also fail to optimize bandwidth and connectivity between enterprise campus sites and the internet. Vidyo is changing this, delivering high end collaboration via a cloud-based service. 

Bandwidth-Button300Vidyo is now bringing up to 4K resolution video collaboration service to the cloud with support for hybrid architecture which optimizes on-campus and campus to cloud connectivity. Enterprise customers can now use Vidyo’s cloud based service to replace standalone video conferencing hardware, web conferencing solutions and audio conferencing services with a single high quality subscription solution.

Current enterprises end up spending up to $100+/employee/month in licensing, infrastructure and IT support headcount for standalone solutions from multiple vendors to support their real time collaboration needs. With Hosted VidyoConferencing, enterprises have now the ability to get better service at a fraction of today’s spend and benefit from a global managed service.

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Today Vidyo also announced a developer-focused Platform as a Service (PaaS) offering. With Vidyo PaaS we’ve simplified our APIs to provide a platform for developers to build their own custom applications without sacrificing quality, scalability or security. Stay tuned for more on Vidyo PaaS, coming this summer.

weebutt150All Vidyo offerings – on-prem, Hosted VidyoConferening and Vidyo PaaS include native support for WebRTC and are VP8 and VP9 ready.

We are excited to launch Hosted VIdyoConferencing service for our customers, available now. It enables us to deliver the high quality visual collaboration experience and reliability that Vidyo is known for combined with the ease that cloud services deliver.

Learn more about Hosted VidyoConferencing visit our website or contact a Vidyo reseller. For more on Vidyo PaaS click here.

Connect with Vidyo at Enterprise Connect!

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It’s that time of year again, Enterprise Connect is around the corner  (March 7-10) and Vidyo will have a strong showing both on the show floor (Booth #921) and with a world-class lineup of Vidyo panelists and guest speakers! Here’s a quick look on where you’ll find Vidyo at #EC16, mark your calendars and don’t hesitate to reach out to us  if you’d like to schedule a meeting or demo with our press or sales team!

Stop by booth #921!

The Vidyo booth is the one-stop-shop to see live demos of the latest Vidyo technology. We’ll be showcasing never before seen user interfaces and product offerings, including our finalist bid for Best of Enterprise Connect 2016.

Come say hi to the friendly Vidyo staff, we’d love to show you why we believe quality matters when it comes to video communication and collaboration!

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Speakers and Panel Discussions

Vidyo has a great line-up of speakers at this year’s enterprise connect. Don’t miss these sessions:

webrtc92Monday, March 7th (3:15-4:00): WebRTC And Where It’s Really Heading
Join Vidyo Chief Scientist and Co-Founder Alex Eleftheriadis and other panelists to discuss the current state and future of WebRTC in the UC market.
Location: Osceola B

build92Tuesday, March 8th (9:15-10:00): Enterprise Summit: How Should You Prepare for the Next Wave?
Earlier this year Bloomberg deployed Vidyo to its global workforce. We’re happy to welcome Jeff Fairbanks, head of Global AV at Bloomberg, to Enterprise Connect! In this session Jeff and other industry experts will discuss decision- making and implementation strategies for delivering enterprise communications at scale.
Location: Osceola C

three93Tuesday, March 8th (1:30-2:15 PM): The Collaboration Space of the Future
Do intelligent cameras, microphones, and sketch pads pique your interest? Do you want to know how the newest technology and devices are bringing collaboration beyond the conference room? Then join Nic Reid, Vidyo’s SVP of Product Management, to see the industry’s latest technologies and trends for to build your collaboration space!
Location: Sun B

api92Tuesday, March 8th (2:45-4:00): The API Ecosystem: Getting What You Need
Nic Reid will also be joining a panel of speakers from Twilio, Microsoft, Cisco, GENBAND and more to discuss who’s who in the communications API ecosystem, integration strategies and best practices.
Location: Osceola B

bloom93Tuesday, March 8th (4:30-5:15): How Bloomberg Built and Deployed their High Quality, "One-Click" Video Collaboration System
Jeff Fairbanks will share lessons learned from building and deploying the company’s global video infrastructure, "Nexi," based on Vidyo technology. Jeff will address Bloomberg’s goals, adoption campaign, partnership strategy, and the benefits and obstacles associated with building and deploying a fully customized video collaboration system.
Location: Sun C

Partner Shout-out

Our partners are unbeatable. Stop by their booths to see how they can help you leverage Vidyo technology to meet your needs!  

  • GENBAND Booth #1821
  • Mitel Booth #2001
  • Fuze Booth #735
  • Genesys Booth #609
  • Interactive Intelligence Booth #913
  • Logitech #629
  • NEC #1021
  • Yorktel #529

We’re happy to be a part of this year’s Enterprise Connect and we can’t wait to spend our time there with some of the most informed and enthusiastic communications aficionados in the industry! See you next week!

Xiaomi Loads Vidyo Technology on New Mi5 Flagship Phone

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Yesterday at Mobile World Congress Xiaomi, the biggest disruptor in smartphone market in the last several years, unveiled its new flagship phone – the Mi5. As part of his presentation, Hugo Barra, Head of International at Xiaomi and former Head of Product Management for Android at Google, unveiled a brand new app, Mi Video Call. Xiaomi CEO Lei Jun announced the same in Beijing.

Mi Video Call delivers a completely free high quality multipoint video conferencing application for consumers and is built on Vidyo’s technology. Mi Video Call makes it easy for users to instantly connect with colleagues, family or friends simultaneously on virtually any smartphone and Internet network in a videoconference, in addition to text messages and voice calls.

Mi Video Call will be preloaded onto the brand new Mi5 and is available for immediate download on Android and iOS devices.

Here’s a video of Mi Video Call in action:

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Vidyo Supports Disaster Relief Efforts In India

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When disasters hit, coordinating the logistics of on-site aid isn’t always a feasible task. Communications are often impaired making it next to impossible to effectively communicate with relief teams. With the help of communication technologies, the nature of emergency and disaster response is changing and video communication, in particular, has shown to play an increasingly important role in these efforts.

Earlier this winter Chennai, a city in eastern India, had record-setting rainfall and was hit with the worst flooding of the last 100 years.  Chennai was nearly underwater. The community was limited access to basic supplies like milk, water and vegetables. Apart from the basic necessities, fuel supplies and travel were also greatly affected, making it difficult for relief efforts to supply adequate medical care.

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Disaster relief campsite in Chennai with Vidyo-powered telemedicine

To help victims without means of travel and in need of medical consultation, Vidyo provided CURA with access to videoconferencing they could use to provide physician services remotely. Doctors were able to conduct interactive, HD quality appointments, despite variable Internet connections and low bandwidth, using Vidyo’s patented technology. Over the course of a month more than 100 stranded flood victims were able to consult with doctors and nurses to get the care they so desperately needed.

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Doctor consulting with victims at a disaster relief camp in Chennai

The ability to leverage video communications for disaster relief can be truly transformative. We wish the community of Chennai a swift recovery.

For more information on Vidyo in India, read this blog post.