Verona, Italy is one of the most popular tourist destinations in northern Italy.
Though it’s hard to imagine any criminal element in such a pastoral setting, as in any global city of interest and importance, Verona depends on national and regional law enforcement to keep crime at a minimum and provide a safe, secure environment for its citizens and visitors.
Last year, Questura di Verona – the police department of Verona – recognized they needed to find a way to synchronize and collaborate with other law enforcement agencies during criminal investigations and in day-to-day interactions. They needed to create a single virtual communications center where the different regional police forces could exchange important information and be in continual visual and audio contact. After thoroughly investigating all of the evidence, they chose Vidyo.
According to Dr. Vincenzo Stingone, the Head of Questura di Verona, “We had a limited budget but high expectations of what we wanted in a videoconferencing system. It was important that the quality of the video and audio was extremely good and that anyone, no matter where they were located, could connect to the communications system. We looked at other solutions, but they were not only too expensive, but also did not deliver the quality and the ease-of-use and access over the Internet that is possible with Vidyo.
Our ‘virtual operations room’ has been a huge success throughout the law enforcement groups in our region. We have been using Vidyo 24/7 every day since it was first deployed. It has dramatically improved communications and reduced costs associated with our criminal investigations and beyond. The amount of time we had to travel to meet at the various locations has been hugely decreased since a much lower number of physical meetings are required to manage daily operations.”