Four Surefire Signs Your Video Conferencing System May be a Clunker

The first sign of real trouble was when my car began stalling at red lights. On the happy occasion it did manage to remain idling, I’d gently press the accelerator only to lurch awkwardly into the intersection. The car would then shimmy violently until reaching its maximum cruising speed of 37 miles per hour. Before braking, I’d learned to crank up the radio to mask the unsettling sound of metal grinding against metal.

It’s never easy to watch a prized “hot rod” deteriorate into a rattletrap. Likewise, it can be hard to admit that a once state-of-the-art video conferencing system is now a clunker.

At Vidyo, we applaud the many forward-thinking companies who have taken the leap and invested in video conferencing. Visual collaboration is unmatched as a communication tool in its ability to convey meaning and enable natural, fluid conversation. When done right, it can deepen working relationships and make meetings dramatically more productive.

Unfortunately, video conferencing has historically required companies to purchase loads of costly, ill-designed hardware which – like my 1987 Ford Taurus – promised only a bumpy ride to certain obsolescence.

If you can relate to any of the following, it’s safe to say the wheels may be coming off your video conferencing system:

  1. Retreat to teleconferencing – Does your video conferencing equipment collect dust while your users huddle around old-fashioned speakerphones? Many systems are underused due to frustrations caused by lack of quality and ease of use.
  2. Room-centric video conferencing – Are your video conferencing sessions limited to meeting rooms?  Users need the flexibility to seamlessly bring people on desktops, smartphones, tablets and room systems into the same multipoint meeting.
  3. Standard definition resolution – Has no one joked that you repurpose your video conferencing screens for a Super Bowl party? Users now expect the same HD quality in the workplace that they’ve grown accustomed to in their living rooms. Standard definition can’t deliver a life-like, face-to-face meeting experience.
  4. Unnatural, delayed conversation – Do your meetings suffer from poor image quality and unnatural delays in the video stream? Your legacy system likely depends on antiquated multipoint control units (MCUs) and transcoding gateways that create latency and poor audio/video synchronization. Video conferencing is most successful when it replicates the fast moving give and take of in-person conversation.

Rather than simply toss out your outdated hardware, Vidyo has created a program to help organizations trade up – in a way that makes financial sense – to a better system. For a limited time, organizations can receive a credit toward the purchase of a Vidyo solution when they trade in a legacy room system. The credit goes as high as $5000 for each room system that is replaced with Vidyo.

Click here to request information about trading up to Vidyo personal telepresence.



4 thoughts on “Four Surefire Signs Your Video Conferencing System May be a Clunker

  1. HD Quality is mighty crucial, then. Also, the room you’re gonna settle in once you have your video conference going on. What’s unfortunate in some parts of the world is the internet connection. Most of these countries have very slow connection.

  2. Price is always going to be a telling factor in videoconferencing. What is really ironic is that set-up and usage costs are, and always will be, far cheaper than traveling for a face-to-face meeting. Technology changes now need to stick to three core concepts – affordability, ease of use, and security – achieve them and business will take up the technology.

    When it comes to personal use, security and price will be the most important factors. In the home, people are not going to want a dedicated room for video conferencing – quite the contrary, they will most likely want a smart phone or tablet.

  3. @Maddie, I agree that bandwidth remains a concern which is why it’s critical to look for VC solutions that will deliver a quality experience over lossy networks. Legacy systems that require QoS networks can’t do this.

  4. @Matthew, affordability, ease of use and security are indeed essential. There’s no reason though to compromise on performance. We all know that video conferencing is most effective when it simulates as closely as possible natural, face-to-face conversation. This HD, high-frame rate quality is now possible at much less cost. I also agree with you on the importance of mobility. A video conference should be just click a way on your laptop, smartphone or tablet.

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