You’ve heard us yammer on about this for some time already: video – right now – is the face-to-face channel of our digital world. People (especially millennials) feel more engaged and emotionally connected over video. Real-time video is the future of customer experience (CX), and the most authentic way for customers to engage with your Read More
Messaging apps have become a lifesaver in the business world, helping us to (almost) arrive at inbox zero and get more things done every day. Integrating HD video into your communications tools should be as simple and seamless as possible. Today, we are happy to announce that our HipChat integration is live – click here Read More
In this four-part blog series, we’ll explore the top business challenges solved by cloud-based video collaboration. Part one focuses on connecting highly mobile employee roles that can be found in any industry, like field sales, field services, and consultants. And some industries have even greater needs for reliable mobile collaboration, like manufacturing, oil & gas, and healthcare. As Read More
When it comes to enabling B2B and B2C video collaboration, cloud-based video-conferencing is changing the way enterprises communicate. The benefit of cloud-delivered video goes beyond cost-savings: it provides technical and architectural advantages to solving the real-world challenge of connecting external participants, like customers, partners, clients and patients. In fact, external collaboration is the leading driver for IT managers to move Read More
Most IT leaders and business managers agree that the chief driver to move enterprise applications to the cloud is the financial impact. Cloud deployments typically reduce transaction costs and are easier on the bottom line. And for many organizations, OpEx models are preferable to CapEx, because they provide an inherent agility that frees IT leaders from having Read More