Vidyo Blog
2018: What to Expect for Embedded Video

2018: What to Expect for Embedded Video

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Elana Anderson, CMO The market will evolve from video conferencing to video interaction, with enterprises and solutions providers alike recognizing the need for and the value of embedding video into user workflows and business processes. Video conferencing will no longer be a stand-alone app. The vendor market will go through an interesting shift, with a  Read More

Hybrid Digital Helps Financial Institutions Keep Customer Engagement Human

Hybrid Digital Helps Financial Institutions Keep Customer Engagement Human

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The retail banking experience is evolving, as leading financial institutions acknowledge that customer engagement is becoming more transactional than interactive. However, while branches go digital and mobile banking accelerates, research shows that keeping the human touch in digital customer engagement — at pivotal moments that matter to the customer — can make their experience even  Read More