Vidyo Blog
AI and Video Banking: Impacting the Future of Financial Services Now

AI and Video Banking: Impacting the Future of Financial Services Now

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While artificial intelligence (AI) will soon have its place at the table in just about every industry worldwide, it’s already having a huge impact on how financial services enterprises conduct business, particularly in contact centers, by shifting calls to self-service or to a chatbot to lower costs. However, there’s a lot of potential to use  Read More

Talking Points on TalkingPointz: Three Takeaways on Why the VidyoCloud Platform Is the Right Choice for Your Video Conferencing Needs

Talking Points on TalkingPointz: Three Takeaways on Why the VidyoCloud Platform Is the Right Choice for Your Video Conferencing Needs

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Recently, independent analyst Dave Michels focused his attention on the state of Vidyo in both a blog post, Vidyo Got a Cloud, and an accompanying TalkingPointz Research Note. The research note details Vidyo’s overall platform, innovation, and focused go-to market traction. The note discusses the various ways Vidyo is viewed within the industry. Some see  Read More

The Mobile Branch

The Mobile Branch

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Banking is about relationships, and no one in banking is better at building relationships than credit unions. Everything about the way a credit union does business is relationship focused — right down to serving “members,” not “customers.” Furthermore, a credit union’s employees and leadership team are generally from the same community as the people they  Read More

2018: What to Expect for Embedded Video

2018: What to Expect for Embedded Video

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Elana Anderson, CMO The market will evolve from video conferencing to video interaction, with enterprises and solutions providers alike recognizing the need for and the value of embedding video into user workflows and business processes. Video conferencing will no longer be a stand-alone app. The vendor market will go through an interesting shift, with a  Read More

Bridging IT and Clinical

Bridging IT and Clinical

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All along the continuum of care — from large health systems to rural home care — collaboration and cooperation among departments are critical for optimal patient outcomes. At Vidyo’s Healthcare Summit in Nashville this past October, leaders from clinical and IT departments candidly discussed their pain points and their requirements for success in high-demand, sometimes  Read More