Banking is about relationships, and no one in banking is better at building relationships than credit unions. Everything about the way a credit union does business is relationship focused — right down to serving “members,” not “customers.” Furthermore, a credit union’s employees and leadership team are generally from the same community as the people they Read More
Elana Anderson, CMO The market will evolve from video conferencing to video interaction, with enterprises and solutions providers alike recognizing the need for and the value of embedding video into user workflows and business processes. Video conferencing will no longer be a stand-alone app. The vendor market will go through an interesting shift, with a Read More
All along the continuum of care — from large health systems to rural home care — collaboration and cooperation among departments are critical for optimal patient outcomes. At Vidyo’s Healthcare Summit in Nashville this past October, leaders from clinical and IT departments candidly discussed their pain points and their requirements for success in high-demand, sometimes Read More
IMAGINE Imagine it’s Thanksgiving and you wake up at 2:45 a.m. to your toddler suffering from a fever, nausea, and a rash. You’re visiting relatives in a state far from home. What do you do? There are multiple scenarios, and the most costly, inefficient, and stressful option would be to find a 24-hour urgent care Read More
Behavioral economics is all about why we make the choices we make as individuals, and how those decisions affect ourselves and the industries we rely on, such as healthcare. As we approach the first-ever Vidyo Healthcare Summit, we’ve been lucky enough to peek behind the curtain of telemedicine, and see what’s coming around the bend. Read More
Video collaboration for increased customer engagement leads to happier customers, happier employees, reduced churn and the ability to solve more problems and get more things done daily. If simplicity is the future of customer engagement, then video chat is here to stay. Whether on a desktop, through a kiosk or on a smartphone or tablet, Read More
