Billions of smart phones, ubiquitous Internet connectivity and growing consumer demand for quality, convenience and efficiency are driving forces behind the move by organizations large and small to integrate video communication into their customer engagement channels. The VidyoWorksTM software-based platform makes it easy for companies of any size to embed secure, reliable HD quality video chat capabilities into web portals, contact centers and customer service workflows.

What’s more, adding interactive video communications to your customer service and sales organizations can foster more personal customer interactions that build brand loyalty, create upsell opportunities and foster closer relationships with your customers. Check out the infographic below for more on how video-enabled customer engagement can add value to your business!

Customer-Engagement-Infographic-Final

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