Ebola Patient at the Nebraska Medical Center Uses Vidyo to Communicate with Family and Physicians

Vidyo continues to be used for new and interesting applications in the healthcare industry. When face-to-face human interaction is not possible, Vidyo has become a critical component of healthcare, allowing patients access to doctors, nurses and their families from wherever they may be.

In the case of Dr. Richard Sacra, the patient currently being treated for Ebola at the Nebraska Medical Center’s specialized Biocontainment Patient Care Unit, visiting with his wife through Vidyo has provided a bit of comfort during a difficult time.

By utilizing a secure Vidyo connection, Dr. Sacra has been able to communicate face-to-face with his wife as well as physicians and nurses from the isolation unit while his care continues.

Ebola patient Dr. Richard Sacra speaks with his wife via Vidyo from the Biocontainment Unit, the largest facility of its kind in the United States. Photo provided by The Nebraska Medical Center.

Ebola patient Dr. Richard Sacra speaks with his wife via Vidyo from the Biocontainment unit, the largest facility of its kind in the United States. Photo provided by The Nebraska Medical Center.

“The Nebraska Medical Center is a highly innovative, state-of-the-art healthcare institution, that requires superior, dependable technology,” said Ofer Shapiro, CEO, Vidyo. “Vidyo enables physician-to-physician collaboration, physician-to-patient consultation and patient-to-family connections, providing peace of mind and comfort when in person visits are not possible. Our platform allows physicians to communicate with patients wherever they are: hospitals, nursing homes, remote clinics, home environments and now in Biocontainment units.”

We hope Vidyo can continue to help with communication and collaboration as the world rallies together in the fight against the Ebola epidemic.

#VidyoToolbox: Easier collaboration and improved desktop video conferencing quality with VidyoDesktop v.3.3

Sharing capabilities are crucial in a video conferencing deployment, both from a content perspective as well as user settings. Have you ever been in a videoconference room and wanted to share an important document, but the details were so fine that other participants couldn’t see them well? Or perhaps you just weren’t quite ready to join a call with your video feed live for all participants to see you take a huge bite of your lunch. Our newly released version of VidyoDesktop™ v.3.3 now offers two new sharing capabilities, one enhancing shared content and the other providing users with more control over their initial presence.

Ultra HD (4k) Support

Many organizations rely on video capabilities to complete important tasks and execute on timely business decisions. The ability to share detailed content via a high resolution video connection is exceedingly important across a number of industries – healthcare, design and manufacturing just to name a few. Through Vidyo’s powerful VidyoRouter™ infrastructure, the VidyoDesktop v3.3 client, is capable of transmitting and receiving up to Ultra HD (4K) video. Now when collaborating on content shared during a Vidyo call and using a 4K monitor, you can see highly detailed content with exceptional clarity, and without an interrupted video stream due to high quality content sharing. No more squinting while trying to read detailed blueprints or schematics, or any other document demanding ultra-high resolution; the content is crisp and clear providing rich detail and incredible HD video quality.

Join Call Options

Sometimes you want to join a meeting just to share your screen, or aren’t ready to fully “go live” when joining. New features available in VidyoDesktop v.3.3 let you join a conference just to screen share, or with your choice of camera, microphone or speakers initially turned off so that you don’t get a distracting feedback loop from the room system audio or unintentionally present yourself to all participants when you weren’t prepared. For example, you can join just to wirelessly share over WiFi directly from your laptop into a meeting you’re already participating in over a room system. Or when joining from a noisy environment, you can pre-mute your microphone instead of racing to mute it right after you join.  Of course, once in a meeting, you have full control over your sharing, camera, microphone and speaker settings and can change to another mode whenever you want, and can always see a list of all participants connected to a meeting.

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There are many more great features in this release and they are all available to Vidyo customers with an active support contact. Please check the release notes on the Vidyo Support Portal for more details and software dependencies

#VidyoToolbox posts highlight new product updates and features across the Vidyo portfolio. Stay tuned for continued updates!

VIDYO®, Vidyo logos and icons and trademarks of the VIDYO™ family of products are trademarks or registered trademarks of Vidyo, Inc., registered with the United States Patent and Trademark Office and/or in other jurisdictions.  Other trademarks are the property of their respective owners.

 

#VidyoToolbox: VidyoMobile v1.5 offers higher video quality on iOS devices

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Hey did you know that the recently released v.1.5 of VidyoMobile™, our mobile video conferencing application, has increased the video transmit quality on iOS® operated devices? You’ve always had the ability to view HD on your mobile devices, but now with the updated version of VidyoMobile, our engineers were able to squeeze more performance out of our software to send even higher quality video than previous versions. If you have the latest generation of iOS operated devices you can now send video in HD (720p). Even if you’re on a previous generation iOS operated device you still get a resolution increase.

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Already have VidyoMobile installed? Simply update your app to get the latest upgrade. If you don’t have VidyoMobile you can download the latest version here.

#VidyoToolbox posts highlight new product updates and features across the Vidyo portfolio. Stay tuned for continued updates! 

* VIDYO®, Vidyo logos and icons and trademarks of the VIDYO™ family of products are trademarks or registered trademarks of Vidyo, Inc., registered with the United States Patent and Trademark Office and/or in other jurisdictions.  iOS® is a registered trademark of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries. iPhone®, iPad®, iPad Air™, iPad mini™ and Retina® are trademarks of Apple, Inc., registered in the United States and other countries. Other trademarks are the property of their respective owners.

VidyoPortal v.3.2: New mobile, security and management features

Vidyo engineering teams are always looking for ways to optimize our products with new features that create an ideal user experience. Today we released VidyoPortal v.3.2, providing users and administrators with even more enterprise-grade management tools available via a browser-based interface. The new features are focused on areas key to conferencing success such as enhanced mobile, security and management details.

Mobile

  • Control Meeting for Tablets – Now that the control meeting interface is in HTML and accessible via guest link, users can moderate conferences from any web-enabled tablet or browser without installing an app
  • VidyoSlate for AndroidThis version of VidyoPortal adds support for VidyoSlate for Android which is in beta and available from the Google Play Store

Security

  • Password Policy Enforcement Administrators can force password changes or setup account lockout rules for even better security
  • Improved Certificate Management – Maintaining SSL certificates just got even easier with improved notifications including certificate expiration status and proactive alerts to eliminate surprise SSL expirations

Management

  • Customized Welcome Banners Customized welcome banners are now available for users when they login to the system. This is useful for notifying users when maintenance will be performed or other important short bulletins
  • Improved Call Detail Records (CDR) – Additional details make it easier for administrators to track usage for improved billing and analytics
  • New License Key Format – License key files have been combined into a single file, making upgrades and new deployments easier to activate
  • SNMP v3 SupportVidyo now supports SNMP v3 and have added more traps and informs making monitoring of the systems more robust
  • Syslog SupportVidyoPortal log events can be sent to your centralized syslog server
  • System Console Update Users can restart web services of the VidyoPortal directly from the system console

VidyoPortal v3.2 is a free upgrade for all users currently under maintenance and support contract. Click here to connect with a Vidyo representative to learn more about VidyoPortal 3.2!

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Welcome banners are presented to users when they log into a VidyoConference. The text can be customized by the Vidyo administrator and is an excellent way of communicating important messages to users such as scheduled maintenance or upgrades.

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The conference moderation page is HTML based and accessible from desktop and tablets without requiring the installation of an app. This makes moderating your conferences quick and convenient.

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VidyoWorks + Financial Services: Better banking, better business.

When was the last time you actually visited your local bank branch? It’s probably not as common of a trip as it used to be. While online banking offers customer convenience, many banks are finding that face-to-face interaction is key to customer loyalty and are looking to integrate visual communications into mobile video chat, wealth management consultations and even video-enabled ATM machines.

IndusInd, one of the fastest growing new-generation private sector banks in India with 638 branches across the country, is currently providing all customers with free video chat via a smartphone application, powered by the VidyoWorks™ platform.

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The free mobile application from IndusInd has a simple user interface, providing banking customers with quick and easy access to a customer service representative

The service, called Video Branch, is an easy-to-use app providing real-time face-to-face video conversations with branch managers, relationship managers or with a centralized Video Branch executive. Through Video Branch, customers have access to a wide range of information and transactions that cater to all banking services currently offered through IndusInd phone banking, as well as financial transactions like opening a fixed deposit or recurring deposit, among many others. The VidyoWorks platform and APIs allow IndusInd to easily integrate video communications into its online and digital banking initiatives. VidyoWorks also enables IndusInd to integrate highly scalable, affordable video into evolving workflows and new consumer facing technologies and devices as they emerge.

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IndusInd has launched a national advertising campaign in India promoting the benefits of personalized, face-to-face communication through Video Branch

IndusInd’s mobile video chat is just one example of how banking is being transformed by the VidyoWorks platform in the Internet of Things era. Other innovative applications will soon be unveiled by some of the largest banks in the world enabling face-to-face communications with customers, creating better brand loyalty and customer satisfaction. Stay tuned for more exciting updates from Vidyo and our customers in this space!

VidyoDesktop VE Delivers Multi-Point Scalable Video Conferencing For Citrix XenDesktop and XenApp

Today we are pleased to announce VidyoDesktop™ Virtual Edition (VE), a video conferencing desktop client that supports Citrix XenDesktop® and XenApp® virtualized solutions. As large-scale adoption of virtual desktop solutions continue, users need access to consistent, high-quality video from any location without being tied to a single client. To read about Citrix’s view on today’s news, check out this blog post from Derek Thorslund, Director of Product Management, Citrix.

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VidyoDesktop VE allows users working in a Citrix XenDesktop or XenApp environment to collaborate real-time through secure, multi-point HD video

Because of applications like VidyoDesktop VE, enterprises – and their increasingly mobile workforce – can now easily broaden their video communications solutions and extend the value of desktop virtualization, with HD quality video, audio and content collaboration. Through universal meeting invitations that are automatically generated as emails or calendar invites at the click of a button, users simply click-to-connect like a web conference. This can all be done in blended mobile, thin and full client environments, which means increased business agility and productivity for users.

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VidyoDesktop VE connects with a number of endpoint form factors via the Vidyo infrastructure

Vidyo’s software-based architecture is well known for its consistent video quality that can work on any device and varying networks. That’s why it’s a great fit for Citrix mobile users who are looking to centralize control and security for their business while reducing costs. Vidyo’s optimized architecture separates video and VDI traffic, which in turn optimizes bandwidth management. By ensuring secure, multi-point video communications, VidyoDesktop VE is the perfect solution for XenDesktop and XenApp users.

To learn more about VidyoDesktop VE for XenDesktop or XenApp, click here!

Vidyo Raises $20 Million to Address Visual Communication in “Internet of Things”

Today Vidyo announced a $20 million round of financing to accelerate the company’s efforts to deliver visual communication solutions that address the explosion in the “connected world” as millions of new devices, appliances, services, platforms and workflow/business processes connect businesses and individuals online at work, at home, in their car or through wearables.

 

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Every day there are announcements of new connected solutions or applications in healthcare, banking, government or enterprise solutions visually connecting people at work. Vidyo makes it possible today to integrate visual communication into these applications, and many others, anywhere, using commodity devices that exist today and will support new applications as they emerge. While the focus of the ‘Internet of Things’ up until now has been on machine-to-machine applications, we are seeing strong demand to visually connect people into workflows for person-to-person applications in the workplace, on the road or at home, all federated with the Internet of Things. We recently spoke with Don Clark from The Wall Street Journal about our vision of how Vidyo will power new applications in the Internet of Things.

Vidyo is powering integrated visual communication in large-scale online banking, healthcare, government and enterprise applications. Vidyo technology is currently deployed in individual networks with capacity exceeding hundred of millions of minutes per year, in other networks exceeding 1,200 VidyoRoomTM systems, and in new form factors and applications such as hospital beds and gaming systems. Vidyo works over public networks and can address the massive scale required for IoT applications, and can be integrated into a company’s workflow or business processes, at the right quality and price point. Click here to learn more about integrating visual communications into any device, any network or any application.

 

Ofer Shapiro, Vidyo co-founder and CEO, has been an innovative force at the heart of major architectural transformations in the videoconferencing industry since 1996. He was integrally involved in the development of the H.323 specification and the first IP based multi-point control unit architecture and gatekeepers, developed the use of H.264 Scalable Video Coding (SVC) for video conferencing, and led the development of a new media relay based architecture- the VidyoRouter. Ofer is a named inventor on 40 issued and 28 pending patent families. He was named a World Economic Forum Technology Pioneer, and received the Wall Street Journal Innovation Award for Disruption in the category of Internet, Networking and Broadband. 

 

Vidyo Wins Software Video Conferencing Award in India

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Ruchir Godura, VP of India & South Asia, accepts the Frost & Sullivan Software Video Conferencing Provider of the Year award on Vidyo’s behalf.

Vidyo was named Software Video Conferencing Provider of the Year at the 2014 Frost & Sullivan India ICT Awards banquet held at Le Meridien in New Delhi. Vidyo was chosen for this prestigious award because of its proven leadership and innovation.

The Award recipients were judged on a variety of parameters that included revenue growth, market share growth, product portfolio diversity, key achievements, and go-to-market strategy, and involved in-depth primary interviews of various industry participants and secondary research conducted by Frost & Sullivan analysts. An elite panel of jury members comprising prominent CIOs/CTOs from the collaboration industry evaluated the compiled data and incorporated the end-user perspective. Frost & Sullivan then presented the Awards to companies that received the highest number industry rank in each category.

“Vidyo has been a force to reckon with in superior understanding of customer requirements, adaptation of the best of technology, enabling interoperability of the highest standards and all at affordable price, ” said Mr. Benoy CS, Director, ICT Practice, Frost & Sullivan.

Vidyo has seen an overwhelming response in India and as the economy and workforce continue to grow, software-based video conferencing offerings will continue to address the country’s evolving business requirements. With the VidyoWorks™ platform, businesses can deploy large scale, low bandwidth solutions at a fraction of the price of other market vendors, allowing for day-to-day business communications to take place anytime, anywhere, and on any device.

The VidyoWorks software-based platform provides an unmatched high definition (HD) video, voice and collaboration experience that dynamically adapts to the capabilities of desktops, laptops, and mobile devices while optimizing low bandwidth networks which is very important to the Indian market. Vidyo’s unique infrastructure allows customers to affordably achieve their highly scalable visual communications goals with exceptional quality, which in turn has led to great success in enterprise, healthcare, government, financial services, education and service providers, requiring large room system or desktop deployments. Vidyo powers some of the largest video projects in India, with one single customer deploying a single network with over 1000 VidyoRoom™ systems and another customer with a deployed system with capacity to support over 16,000 desktop users on a hosted Vidyo platform.

Vidyo on the Road: InfoComm and WebRTC Wrap-Ups

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CEO Ofer Shapiro shows off Vidyo’s 4K Ultra HD video experience on the VidyoRoom™ HD-230

The Vidyo team hit the road last week attending InfoComm in Las Vegas and the WebRTC Conference and Expo in Atlanta. At both events, we participated in a number of industry panels and presentations, as well as demonstrated our latest advancements in visual communications and WebRTC technology to show attendees. Check out the recap of our activities and photos from each show below. Did you attend InfoComm or the WebRTC Conference? If so, share your show experiences or photos in the comment section!

InfoComm, June 18-20

The largest annual gathering of AV professionals in the world, this year’s show drew a record attendance of more than 37,000 visitors spanning 110 countries to sizzling Las Vegas. Our CEO, Ofer Shapiro, and VP of Strategic Marketing, Mark Noble, participated in a number of panels during the show, discussing hot topics including the future of desktop and mobile, smarter working and collaboration tools, and WebRTC. Additionally, Vidyo co-sponsored an IMCCA breakfast that demonstrated the latest UC technologies in the market.

On the show floor, Vidyo’s booth buzzed with customers and attendees coming to check out our most recent product demonstrations. From our VidyoRoom™ Software Edition (SE) and 4K capabilities to our VidyoWorks™ enabled contact center reference design, visitors saw first-hand why Vidyo’s solutions were deemed as a must-see at this year’s show.

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Vidyo’s Mark Noble speaks on an industry panel discussing WebRTC and its impact on the visual communications market

WebRTC Conference and Expo, June 17-19

Atlanta played host to the 4th annual WebRTC Conference and Expo. Vidyo’s Chief Scientist and Co-founder, Alex Eleftheriadis, and Solutions Architect, Ami Barzelay, spoke in a number of WebRTC conference sessions ranging from contact center integration, how to manage and scale WebRTC, and its role within customer service applications. Additionally, Alex delivered a keynote on Vidyo’s platform architecture highlighting why it is a perfect match for WebRTC, and introduced our new VidyoWorks™ JavaScript library for WebRTC that will be available to developers in September 2014. Vidyo showed a demo of the work we are doing on Scalable VP9, and demonstrated the advantages and flexibility of Vidyo’s software clients as you progress from desktop video conferencing, plug-in based web browser conferencing, and our native WebRTC client.

Vidyo was awarded “Best Conferencing” at the show as a result of our successful live demonstrations over the course of two days!  Alex was also recognized with a “WebRTC Pioneer Award” during a special awards dinner.

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Alex Eleftheriadis demonstrates current Vidyo development of the VP9 codec with scalability during Vidyo’s keynote address at the WebRTC Conference and Expo

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Vidyo’s WebRTC client is demonstrated at the show booth

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Ami Barzelay demonstrating the endpoint software that netted Vidyo the show’s “Best Conferencing” award

Vidyo Introduces Industry’s First Ultra HD Soft Room System

 

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 First Ultra HD Soft Room System perfect for customers that require remote participants to see fine details of shared content, like spreadsheets, CAD drawings or medical images.

If yours is like most companies, there are a significant number of collaboration spaces in your organization that are not yet videoconferencing enabled. Given the global nature of our economy today and the well documented productivity benefits of visual collaboration, it begs the question “why haven’t group video conferencing solutions become more pervasive?” The answer boils down to cost and user experience.

Vidyo’s uniquely adaptive software-based architecture has always leveraged the performance benefits of the ever-evolving PC market. It’s no exception that we are able to take advantage of new device enhancements, like 4K displays, to deliver an ever-improving user experience through software only upgrades. Ultra HD as a software only upgrade to our infrastructure, the VidyoRoom™ HD-230 and VidyoPanorama™ 600 are the latest examples of how software solutions protect customer investments where competitive hardware approaches end up obsolete within months of purchase. To make video more pervasive throughout collaboration spaces, the enterprise needs to think differently about the makeup of a group solution for huddle rooms or conference spaces…and now they can.

Today, Vidyo introduced the VidyoRoom SE (Software Edition), the world’s first Ultra HD capable software room system that supports the equivalent screen real estate of 4 x 1080p displays on a single seamless 4K elastic canvas that can be used to render greater than HD shared content in full native resolution. As an installable soft-client, VidyoRoom SE turns off-the-shelf computing platforms into fully functioning group systems with important features like:

  • Far End Camera Control (FECC)
  • Simple single button press calendar integration
  • Shared content automatically rendered on second screen when present
  • Remote controllability from room automation systems, tablets using the free VidyoRemote application or the hand-held remote control

Pair, for example, the VidyoRoom SE with the newest, most cutting edge USB PTZ camera, audio device and display – like off-the-shelf 4K or 1080p monitors, and you have a solution that sets a higher bar for room system performance while making it economically desirable to Vidyo-enable every collaboration space, in the enterprise, including huddle rooms.

 

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VidyoRoom SE turns a convenient meeting place into a Vidyo-enabled workspace or “huddle room”.

With game-shifting innovations from Vidyo, the economics and logistics of video collaboration are radically changing for the better. Businesses are free to choose “best-of-breed” solutions and build integrated, multivendor systems using off-the-shelf, commodity hardware that make prices much more affordable, and configured to their particular need.

To get more information on today’s announcement, click here!

Many of the products and features described herein remain in varying stages of development and will be offered on a when-and-if available basis. The product plans, pricing, specifications, and descriptions are provided for information only and are subject to change without notice, and are provided without warranty of any kind, express or implied.  Vidyo reserves the right to modify future product plans at any time.

 

MarkNoble4aMark Noble is the VP of Strategic Marketing at Vidyo where he brings over 19 years of experience in the telecommunications and visual collaboration spaces. Mark works closely with customers and partners to develop new opportunities to lower their business and operations costs, while improving productivity and results, via Vidyo solutions. In addition, Mark works closely with the Sales and Marketing teams on positioning, messaging and product marketing programs. Mark’s experience ranges from engineering to business management. Before joining Vidyo, Mark worked at Bell Labs and on the AT&T Wireless account for Lucent. He also managed the development programs at UTStarcom for all wireless and IP softswitch products. Mark is adept at understanding new technologies and identifying new market opportunities that translate into profitable businesses.