Working from Home is the New Corner Office for Millennials

One-in-three American workers today are Millennials. While my generation transforms the workforce, employers are finding it increasingly difficult to establish the right incentives to attract and retain top talent. Millennials are maturing, entering managerial roles,...

The Future of CX: Integrate Video into Your Customer Engagement – Right Now!

You’ve heard us yammer on about this for some time already: video – right now – is the face-to-face channel of our digital world. People (especially millennials) feel more engaged and emotionally connected over video. Real-time video is the future of customer...

Erasing Stigma, Improving Access to Behavioral Care with Telemedicine

There’s no denying the social stigma associated with behavioral health. It affects how we perceive mental illness or addiction and those affected by it. Every year one in five adults is diagnosed with mental health disorders. Yet the stigma remains, preventing...