You know the saying “A falsehood can travel around the world before the truth gets its boots on”? Well, apparently it applies to trademark infringement as well…

On Tuesday a company posted an app on the Apple® App Store® to record iPhone® screens without jailbreaking, which it called “Vidyo!” (even though we have been using the Vidyo® brand for more than 8 years). This is not our app, and we immediately contacted both Apple and the company to demand that the app be taken down, since we have rights around the world to the “Vidyo” mark including under US registration.

By Thursday the company had apologized to us and acknowledged that they “had no intention to confuse users or infringe any copyright or trademarks” and that they “simply chose Vidyo as a fun and catchy name.” They committed to immediately change the name, but before they could, Apple had already pulled the app for unrelated reasons. Problem solved, right?

Wrong – because media outlets had already posted about this new app shortly after it was launched, and then posted about its removal with confusing headlines like “Vidyo pulled from App Store”, compounding many false associations in the market and on social media.

We would like to set the record straight – the app misleadingly named “Vidyo!” which was briefly posted in the Apple App Store by Innovative Developers this last week has nothing to do with Vidyo, Inc., or our market-leading video collaboration platform and APIs, and the company had absolutely no rights to use our Vidyo® brand. VidyoMobileTM and all our other Vidyo apps which are transforming telehealth, customer engagement and enterprise communications are alive and well on the Apple App Store, the Google PlayTM Store, from our worldwide partner network and everywhere else fine software can be found.

Skip to content