Vidyo’s Context-Aware Linking Offers Epic Houses Significant Advantages
Do you want to keep the click-to-connect simplicity of your Epic/Vidyo integration, but also have access to all the features Vidyo has to offer? There’s a solution! It’s called context-aware linking (CAL) and is new to Vidyo solutions in Epic environments. CAL is...
Metrics + User Feedback = Yardstick for Your Video Banking Past and Future
You have your video banking program up and running. Wonderful! But is it really wonderful? Are your customers and employees satisfied with its performance? Is it making their lives better? Is it making your business more efficient and prosperous? Here are two primary...
Best Practices Give Best Chances at Video Banking Success
Creating and managing an effective video banking program for your financial institution can be both challenging and rewarding. So far in this series we’ve covered areas like how to build a great project team and leveraging leadership support as some critical steps to...
It’s Time To Stop Talking About Virtual Health and Start Offering It
“Just do it.” The popular Nike tagline urges the masses to achieve whatever they want to achieve. I love it because it’s so direct. Stop dreaming. Stop talking. Just do it. The same can be said about virtual health. The talk and theorizing about it has been going on...
Build a Great Team to Successfully Execute Your Video Banking Strategy
Once you’ve secured buy-in from senior leadership for your video banking plans, the next step to effectively executing your rollout is building your project team. It’s important to identify and involve these individuals early in the process so their knowledge and...
Video Chat for Money Lending
You can win in today’s competitive lending market by simplifying the loan application process and establishing customer trust with VidyoEngage. In this video, you’ll learn how video chat allows you to offer your customers a fully digitized, expedited application...
Leveraging Leadership Support for a Successful Video Banking Rollout
If you’re looking for ways to ensure the success of your video banking rollout, one of your best bets is getting your leadership team on board early in the process. This is critical because these individuals can set the tone for how the new channel is perceived...
Video Chat for Account Opening: Video Banking
Looking for a way to reduce wait times when customers are opening new accounts — whether in-branch, online, or via mobile — while at the same time increasing your customer acquisition and revenue? Here’s how real-time video chat with VidyoEngage can help you achieve...
The Seven Stages to a Successful Video Banking Rollout
The number seven is typically a lucky number, but when you’re implementing a video banking rollout strategy for your business, you need expert guidance more than luck. Vidyo’s new guide, How to Implement Video Banking, lays out the seven stages that will build a...
Five Key To-Do’s When Integrating Epic with Vidyo
It’s very satisfying when clients tell me how easily Vidyo integrated with Epic, their EHR. It’s satisfying because, as emphasized in The Telehealth Interoperability in Clinical Systems Imperative, interoperability with any electronic health record system is...