Once you’ve secured buy-in from senior leadership for your video banking plans, the next step to effectively executing your rollout is building your project team. It’s important to identify and involve these individuals early in the process so their knowledge and feedback can help you design and fulfill your virtual services vision. Let’s take a Read More
You can win in today’s competitive lending market by simplifying the loan application process and establishing customer trust with VidyoEngage. In this video, you’ll learn how video chat allows you to offer your customers a fully digitized, expedited application process that’s super-convenient, improving your loan closure rate and resulting in shorter sales cycles.
If you’re looking for ways to ensure the success of your video banking rollout, one of your best bets is getting your leadership team on board early in the process. This is critical because these individuals can set the tone for how the new channel is perceived throughout your financial institution and how much support Read More
Looking for a way to reduce wait times when customers are opening new accounts — whether in-branch, online, or via mobile — while at the same time increasing your customer acquisition and revenue? Here’s how real-time video chat with VidyoEngage can help you achieve that by offering your customers a personal, face-to-face experience. Add video Read More
The number seven is typically a lucky number, but when you’re implementing a video banking rollout strategy for your business, you need expert guidance more than luck. Vidyo’s new guide, How to Implement Video Banking, lays out the seven stages that will build a healthy foundation for your video banking rollout strategy. Here’s a summary Read More
Traditional claims processes are costly, inconvenient, and time-consuming. And yet these processes drive customer retention and loyalty. Watch this video to learn how real-time video capabilities with VidyoEngage can make your claims process more convenient, efficient, productive, and cost-effective. With a video-enabled claims process, you’ll realize higher satisfaction and long-term loyalty from your customers, along Read More