Video is one of the newest ways for financial services institutions and their staff to improve customer or member engagement and increase revenue. So new, in fact, that Vidyo’s 2018 Banking Survey results show that fewer than 20% of financial institutions offer a fully operational video banking service. But the survey also shows that a Read More
If your organization is considering implementing real-time video conferencing, one of your first questions should be: “Do we buy an off-the-shelf system or do we build one ourselves?” According to Tsahi Levent-Levi, an independent analyst and creator of “What to Look For in a Live Video Platform,” a 10-part buyers’ guide web series about video Read More
In our Video Banking Report 2018, respondents who have already deployed a video banking system were asked to identify some of the top challenges they had to overcome during the implementation process. The top response was “Finding the right technology” (55%). It’s too bad they didn’t have access to a new educational web series called Read More
In September 2015 the leading video codec in terms of compression efficiency was HEVC (High Efficiency Video Coding, or H.265). The specification was approved by ITU-T in April 2013, and implementations were already available in both software and hardware form. It seemed that the video industry was ready to transition from H.264/AVC to this new Read More
Recently, independent analyst Dave Michels focused his attention on the state of Vidyo in both a blog post, Vidyo Got a Cloud, and an accompanying TalkingPointz Research Note. The research note details Vidyo’s overall platform, innovation, and focused go-to market traction. The note discusses the various ways Vidyo is viewed within the industry. Some see Read More
Banking is about relationships, and no one in banking is better at building relationships than credit unions. Everything about the way a credit union does business is relationship focused — right down to serving “members,” not “customers.” Furthermore, a credit union’s employees and leadership team are generally from the same community as the people they Read More
